Customer reviews from lg.com
LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Average customer rating
4.2
(404 Reviews)
Rating breakdown 404 reviews
5 Stars
236
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
31
83%of customers recommend this product.
(
102 out of
123)
Customer Reviews for LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Customer Rating
2
Oven temperature issues on LSEL6335FE
on July 25, 2024
Posted by: GranBev
from Phoenix, AZ
An LG servicer told me that I must use and external digital thermometer to know the actual inside temperature. If the Bake option is selected and set at 350, the inside oven temperature as measured digitally, only gets to 330 degrees or so. If the Bake option is selected at 360, the inside oven temperature will measure at 400+ degrees. On the Bake option, the inside convection fan runs almost continuously so I believe that the oven is functioning as a convection oven even when set on Bake. Please help, I have had servicers out here five times now in the 12 weeks I have owned this range.
Quality
2
Features
2
Value
2
Response from lg.comBy LG, July 31, 2024
Hi there. Thank you for reaching us. We understand your feelings with inconsistent temperatures, especially after several service visits. It's important for your oven to work properly, and we see how this affects your cooking. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Response from lg.comBy LG, July 31, 2024
Hi there. Thank you for sharing your experience with the LSEL6335FE range. We understand how frustrating it must be to deal with inconsistent oven temperatures and multiple service visits.
To address the issue, make sure to calibrate your oven's temperature settings, which can sometimes resolve discrepancies between the set and actual temperatures. You can usually find calibration instructions in the user manual. Additionally, verify if the oven's convection settings are properly adjusted or if there might be a setting inadvertently affecting its operation.
LG Range / Cooktop – Troubleshooting Heating Issues - https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447
Please send us a private message on Social Media @LGUSSupport with your product details and the issues you’re experiencing. Our team will be more than happy to assist you further and work towards a resolution. We appreciate your patience and are committed to resolving this matter. —Renzo
To address the issue, make sure to calibrate your oven's temperature settings, which can sometimes resolve discrepancies between the set and actual temperatures. You can usually find calibration instructions in the user manual. Additionally, verify if the oven's convection settings are properly adjusted or if there might be a setting inadvertently affecting its operation.
LG Range / Cooktop – Troubleshooting Heating Issues - https://www.lg.com/us/support/help-library/lg-range-cooktop-troubleshooting-heating-issues--20150482919447
Please send us a private message on Social Media @LGUSSupport with your product details and the issues you’re experiencing. Our team will be more than happy to assist you further and work towards a resolution. We appreciate your patience and are committed to resolving this matter. —Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Bakes, cooks perfectly!
on July 29, 2024
Posted by: Graz325
from Knoxville, TN
[This review was collected as part of a promotion.] Bought this and love it. Everything cooks perfectly in this oven, no matter what it is. Top Stove is great as well. After experiencing cooking in other brands, will always get LG from now on.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Solid performance
on August 18, 2024
Posted by: FloridaBaking
from Orlando FL
[This review was collected as part of a promotion.] We have enjoyed the range/oven. I’ve convection oven automatically adjusts the temperature to meet the regular oven and the air fry works pretty well especially for reheating meals. The thing to watch out for is the knobs for the range are supposed to match your burner layout. We have a mismatched knob and support is taking a long time and multiple contact attempts to get this rectified
Pros: Style/Design, Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Doesn’t cook pizza well
on August 21, 2024
Posted by: K8enn
from Minnesota
[This review was collected as part of a promotion.] I like the range but it doesn’t cook pizza evenly.
Pros: ease of use, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on August 23, 2024
Posted by: Lilibon
Love it. We had an issue with the burners but LG sent someone over quickly and fixed it
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on August 26, 2024
Posted by: K8enn
from St. Paul mn
Beautiful appliance. So many options I haven’t been able to use them all yet
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Happy Customer
on September 4, 2024
Posted by: CoriD
from Connecticut
[This review was collected as part of a promotion.] Black stainless finish is lux. Knob controls are simple. So many useful functions. Love it!
Pros: ease of use, Quality, Style/Design
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful on the inside
on September 4, 2024
Posted by: Ibissy4879
from St Augustine, Fl
I needed a new oven. Looked at both Big Box stores. Both had this model and I had certain features I wanted. This model fit all the boxes.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com