Customer Reviews for LG - 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Fry - Stainless Steel
Customer Rating
1
Front Control Knobs - Dangerous
on October 14, 2022
Posted by: Safetyissue
The front control knobs depress and rotate upon inadvertent contact, turning on the range accidently! I experienced top burners being on by accident three times simply by brushing against the front of the stove while reaching into a cupboard. The LOCK feature is critical; however, if not set, danger!! This resulted in a recent kitchen fire on top of the range! Company was here; pizza baked; lock not set; a guest placed a potholder with silicone backing on the stove top then inadvertently brushed against a burner knob, turning it on. Suddenly, the potholder was in flames and the kitchen/dining area filled with smoke! I found other consumer reviews with the same concern regarding LC's LSEL6335. PLEASE take this concern seriously for the sake of your customers' safety. Thank you!
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 17, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG range. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] I bought my LG range as part of a bundle in September. I am still figuring out some of the features - love the air fryer.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
[This review was collected as part of a promotion.] Like the stove. Love the quick boil feature and the proof feature as I make bread often. Unfortunately there was an issue with the clock face area and it took the tech 4 times to fix it. Would buy again and hoping there's no other issues.
Pros: ease of use, Style/Design, Features/Settings
[This review was collected as part of a promotion.] One of the best experience I am having with this range I am recommending for anyone that have a nice kitchen to welcome this range in to there home to enjoy cooking
I bought my range a little over a month ago and have been VERY pleased with it. We have used the air fryer feature at least twice a week. The temperature is right on the mark. MY wife and I couldn't be any happier with our purchase.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
[This review was collected as part of a promotion.] I bought this range as part of a remodel of my kitchen. I love all the features, the easy clean up and all the ways that I can cook in one appliance. I got rid of 3 counter top appliances with this and love the "clean" look of the kitchen.
I am enjoying my LG range very much. I particularly love the versatility of the cooking elements and especially the fast cook burner! I also love the air fry feature with the large air fry basket. Look forward to an easy preparation of Thanksgiving dinner this year!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance