Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher - Stainless steel
Average customer rating
3.5
(1,854 Reviews)
Rating breakdown 1,854 reviews
5 Stars
628
4 Stars
472
3 Stars
287
2 Stars
220
1 Star
247
63%of customers recommend this product.
(
1,136 out of
1,815)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher - Stainless steel
Customer Rating
5
Love this dishwasher so much. Quiet and Clean
on July 8, 2021
Posted by: Clover747
from Ohio
Love the boost setting and the dishwasher is so quiet. My dishes and silverware cups and glasses are so clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very cheap model
on August 29, 2021
Posted by: Jru321
from St. Cloud,FL
Grate drawers broke without the first 4 years of using. The rotating sprayer at the top snaps off very easily so it limits the type of items you can put on the top rack. We have had a lot of issues with this machine. As of now, 7 years later and we are not dealing with a draining and heating issue on the unit as well. Hoping it’s something we can fix and it’s an affordable fix.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, August 30, 2021
Hello - Thanks for your feedback. We are sorry you have had a lot of issues with your dishwasher. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issues. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused. Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped working after a year and a half
on October 21, 2021
Posted by: Anonymous
from Albuquerque, NM
Of course just after 1 year manufacturers warranty the thing breaks. I won't be buying GE again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 22, 2021
Hey there, and thanks for relating your experience to us. We regret any issue you've had with the dishwasher. We know this must have caused inconvenience, especially when you've only had it a little over a year.
Depending on the exact nature of the problem you've had, troubleshooting tips from our manual may help. The manual also has instructions on operating the dishwasher. If that could be helpful for you, it's linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55097-2.pdf . Our service department is also available at 1-800-432-2737 if you can't resolve this with troubleshooting, or an appointment can be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm . They would be happy to help diagnose and resolve your concern.
Going forward, we will work to earn back your faith in our brand, and our Design team will be informed of your feedback for review. We hope you are able to get the dishwasher back in good working order soon - if any further troubleshooting is needed, you are always welcome to contact us here or over social media. We're glad to offer assistance any time. -Sarah@GEA
Depending on the exact nature of the problem you've had, troubleshooting tips from our manual may help. The manual also has instructions on operating the dishwasher. If that could be helpful for you, it's linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55097-2.pdf . Our service department is also available at 1-800-432-2737 if you can't resolve this with troubleshooting, or an appointment can be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm . They would be happy to help diagnose and resolve your concern.
Going forward, we will work to earn back your faith in our brand, and our Design team will be informed of your feedback for review. We hope you are able to get the dishwasher back in good working order soon - if any further troubleshooting is needed, you are always welcome to contact us here or over social media. We're glad to offer assistance any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Tee
on November 3, 2021
Posted by: Tee washer
Washes fresh and so clean clean. Got with a new construction and works great
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
The racks are falling apart.
on December 28, 2021
Posted by: BrianJJJ
from Duluth, MN
The coating on the racks comes off, then they rust, then the wires break off, then it doesn't hold the plates up. New racks cost about 1/3 of a whole new dishwasher. We have had this for 7 years. Our first Maytag lasted 18 years.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, December 29, 2021
Hi, we're sorry you're having trouble with your Front Control Dishwasher. We know how disappointing it is for an appliance to lack durability and we apologize. We'll do our best to improve this dishwasher's design, so you can have the experience you deserve. Thanks for the review and have a great day. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
WONT START: Troubleshooting
on March 8, 2022
Posted by: Bill11111111
from AL
I have one of these and it was new never used still had styrofoam packing on the racks, was never used and in a house we bought. We bought a new set of appliances for the new house, and I moved this one to a rental house, installed, and can't get it to work.
The start button light comes on green for a few seconds and then flashes; it never starts. Tries all settings and modes, same thing.
I have downloaded and looked at installation instructions, but there is no troubleshooting section in any of the docs I have seen. Please help supply troubleshooting docs.
The start button light comes on green for a few seconds and then flashes; it never starts. Tries all settings and modes, same thing.
I have downloaded and looked at installation instructions, but there is no troubleshooting section in any of the docs I have seen. Please help supply troubleshooting docs.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 11, 2022
Hi there,
Thanks for taking the time to write. So sorry to hear that you've had issues getting you dishwasher to start and finding troubleshooting. Normally, tips such as this can be found in the Use and Care manual. Your troubleshooting tips are on pages 14-16 and you can view your manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55097-2.pdf&_ga=2.54207535.666197622.1646917891-1449743621.1646917891
With that, there's an article that may help as well. It centers on a dishwasher not running but still having lights and sound. Take a look at it as well to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38984&_ga=2.54207535.666197622.1646917891-1449743621.1646917891
Hope this is helpful for you!
If you have other questions or concerns, know that we're always here to help as best we can.
Best wishes,
Michael@GEA
Thanks for taking the time to write. So sorry to hear that you've had issues getting you dishwasher to start and finding troubleshooting. Normally, tips such as this can be found in the Use and Care manual. Your troubleshooting tips are on pages 14-16 and you can view your manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55097-2.pdf&_ga=2.54207535.666197622.1646917891-1449743621.1646917891
With that, there's an article that may help as well. It centers on a dishwasher not running but still having lights and sound. Take a look at it as well to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38984&_ga=2.54207535.666197622.1646917891-1449743621.1646917891
Hope this is helpful for you!
If you have other questions or concerns, know that we're always here to help as best we can.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Have mine for 13 Years
on November 28, 2022
Posted by: vegas mom
from Las Vegas , NV
Most reliable DW I've ever had. I have rental properties, and each property has this model. I Brought one with me when I moved to Vegas. That was 12 years ago. I finally think it's time to rebuy one. BUT NOOOOO it's not available. WHY? Love the utensil tray in door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Ok while it worked correctly.
on February 25, 2024
Posted by: Anonymous
from South Alabama
Great item until now, item is approx. 5 years old. Does not dry dishes. Detergent loader is hung up and does not stay closed/open when needed.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com