Customer reviews from geappliances.com
GE - 24" Front Control Tall Tub Built-In Dishwasher - Stainless steel
Average customer rating
3.5
(1,854 Reviews)
Rating breakdown 1,854 reviews
5 Stars
628
4 Stars
472
3 Stars
287
2 Stars
220
1 Star
247
63%of customers recommend this product.
(
1,136 out of
1,815)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher - Stainless steel
Customer Rating
1
Don’t waste your money
on June 5, 2019
Posted by: ShellyD
from Huntsville
This dishwasher is just over 4 years old. I have to practically wash my dishes before I load it. Inevitably there is food on the stainless steel knives and forks after the wash. I would never buy this again!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, June 11, 2019
Hello ShellyD - Thanks for posting your dishwasher review. We're sorry to hear of your experience and would like to provide you with some information we hope will help with the cleaning issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If service is needed, appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. Thank you, again, for your feedback.
If service is needed, appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Problem with GDF 620 Dishwasher
on January 29, 2020
Posted by: Mellado
from Atlanta
This DW is a disappointment. Only about 3 years old; I have to have the electronic board replaced because the DW suddently stopped working. Not worth it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 30, 2020
Hi Mel,
We appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sorry to hear about your dissatisfaction with your dishwasher and that it is needing repairs. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply.
Thanks very much.
-Michael
We appreciate you taking the time to write your review and we’re glad you have reached out to us. We are sorry to hear about your dissatisfaction with your dishwasher and that it is needing repairs. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number, and the model and serial numbers for your appliance. We will keep an eye out for your reply.
Thanks very much.
-Michael
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on May 19, 2020
Posted by: HeatherShirley
from LaFayette,GA
I love my dishwasher very user friendly and works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible
on December 21, 2020
Posted by: Jackie0011
from Austin Tx
The only reason I gave this 2 stars is because it SOMETIMES works properly. This dishwasher was included when we had our house build. It worked OK for the first year and a half. The dishes never fully dry, we always have to hand dry them when the cycle is done. The washing cycle takes a really long time, around 2 hours. Sometimes it will drain, other times it won’t, leaving a nasty mildew smell. Around 2 years of using, it started to trip the breaker, so now, when the cycle is done the switch for the dishwasher at the breaker will shut off. Every time I need to run the dishwasher I have to go turn the switch back on at the breaker. We are not sure why it has randomly decided to start doing this, but it’s really annoying when I have to go to the breaker to turn the switch on everyday.
Considering this dishwasher runs for 2 hours each cycle, it is not energy efficient, it uses a lot of electricity, probably why it keeps tripping. Before moving into my new house, I lived in 20 year old apartments with the original appliances. The dishwasher in my 20 year old apartment was 1000x better than this one. Basically, spend a little extra money and get a better dishwasher. This one sucks and you will end up spending double over with repair costs and parts. Not worth it.
Considering this dishwasher runs for 2 hours each cycle, it is not energy efficient, it uses a lot of electricity, probably why it keeps tripping. Before moving into my new house, I lived in 20 year old apartments with the original appliances. The dishwasher in my 20 year old apartment was 1000x better than this one. Basically, spend a little extra money and get a better dishwasher. This one sucks and you will end up spending double over with repair costs and parts. Not worth it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 13, 2021
Hello Jackie0011 - Thank you for your review. We apologize for the issues you've had with your dishwasher and understand how this would be frustrating. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good product!
on December 25, 2020
Posted by: Giantwert
from Toronto
It’s doing well! And I recommend it for anyone I’ll go on with GE
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality even for the cheap price.
on November 28, 2021
Posted by: JTGriffin
from Wheat Ridge, Colorado
Unfortunately this unit has a coating on the racks that does not last very long. It falls apart and starts to rust within the first year. I live alone and do not use the dishwasher very much so this lets me know that it does not last long at all. You literally have to clean the dishes before you put them in the dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 30, 2021
Hi there,
We're incredibly sorry to hear about your dishwasher and do understand your disappointment. We want to help improve your experience, so an agent will email you. Make sure to watch for it. Mike@GEA
We're incredibly sorry to hear about your dishwasher and do understand your disappointment. We want to help improve your experience, so an agent will email you. Make sure to watch for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Just doesn't do its job...
on February 27, 2022
Posted by: smh_22
from ID
2 stars because when the soap latch happens to actually OPEN, it cleans well. But most of the time the soap latch either doesn't open at all or most of the soap stays in the compartment and looks like it slowly leaked out, leaving a mess everywhere. I've tried the Finish tabs and now liquid and neither one consistently works. It doesn't dry well either. And make sure you have it set to ONE HOUR mode or it will be running VIRTUALLY all day. Like, 12 hours. Not a fan. Should note this came with our unit, we did not make the decision to purchase. It is also brand new we are first tenants.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 1, 2022
Hello- We are sorry that you are having this experience and appreciate you taking the time to share this feedback. Please see the troubleshooting tips in the following link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946&_ga=2.132491401.624000743.1646070176-661043189.1643049559&_gac=1.178373904.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
Considering the issues we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38946&_ga=2.132491401.624000743.1646070176-661043189.1643049559&_gac=1.178373904.1644625706.EAIaIQobChMI39DQi_T49QIVghB9Ch0YowtjEAAYASAAEgLi__D_BwE
Considering the issues we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The racks literally fallen apart. Full of rust.
on May 13, 2022
Posted by: MsSilva
from NM
Both racks started to fall apart immediately and there are no replacement racks available.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 20, 2022
Hello and thanks for sharing. Having parts of an appliance rust or fall apart can be very frustrating, and we're sorry you're having these difficulties. We manufacture all of our appliances with durability as our top priority, so we're hate to hear your dishwasher racks are falling apart. At the moment, the bottom rack (WD28X28918) is temporarily out of stock, but it can be found in the following link: https://www.geapplianceparts.com/store/parts/spec/WD28X28918
You can find the top rack replacement (WD28X30219) here: https://www.geapplianceparts.com/store/parts/spec/WD28X30219
We hope we could help. Thanks for the review and take care. -Sylvia@GEA
You can find the top rack replacement (WD28X30219) here: https://www.geapplianceparts.com/store/parts/spec/WD28X30219
We hope we could help. Thanks for the review and take care. -Sylvia@GEA
Written by a customer while visiting geappliances.com