Customer reviews from lenovo.com
Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Average customer rating
4.1
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
25
4 Stars
9
3 Stars
7
2 Stars
3
1 Star
3
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Posted by: KBr1
Verified Purchase:Yes
Awesome machine, have a little trouble with the keyboard entries. Love the speed and response.
Written by a customer while visiting lenovo.com
Posted by: Bruh
Verified Purchase:Yes
The storage was a bit lower than I expected. Also, the cntrl button is not at the bottom-left most corner which is odd (but tolerable). Other than this, it is a very good-build, strong and fast laptop!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
Very fast and extremely satisfied, love the fingerprint scanner
Written by a customer while visiting lenovo.com
Posted by: 0__0
Verified Purchase:Yes
At first it seemed like a pretty solid laptop, however after a few days I noticed that it would heat up quite easily by opening a significant number of tabs. This also meant that the fan was considerably noisy. I also noticed a few glitches in the screen - such as when I zoomed in/out. This was a brand new laptop so I didn’t want to run into bigger issues down the road considering there were already problems present.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 7, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dirk
Verified Purchase:Yes
Often see (not responding) when trying to perform an operation; for a new laptop, speed is not all that great.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 8, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allow you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Max W
from Toronto, ON
Verified Purchase:Yes
I bought this one for my kid in school. It was an excellent laptop. No complains from him anymore.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
it is light, speedy and the power goes on and on..
on January 25, 2021
Posted by: sophieislam
from toronto, ON
Verified Purchase:Yes
it is light, speedy and the power goes on and on.... what else could anyone want in a laptop
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Crap laptop jutlst shuts off abruptly always
on January 29, 2021
Posted by: Chetan
from Kitchener, ON
Verified Purchase:Yes
Laptop just shuts off abruptly. I am a teacher and takes 4 hours class. My laptop is on a table with proper ventilation. After 2-3 hours of use it shuts off. When i turn it on just after few seconds it again turns off. I have to wait for another 30 minutes to turn it again on. To me this seems to be a heating problem. Just hate spending so much money on this crap.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 29, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com