Customer reviews from lenovo.com
Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Average customer rating
4.1
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
25
4 Stars
9
3 Stars
7
2 Stars
3
1 Star
3
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Posted by: Anatara43
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old laptop started to die on me so I did a lot of research and came across this model. I wanted something that had more memory and ram than my old laptop as well as an HDMI port. It was hard to find something with a smaller screen size with all those qualifications and be lightweight on top of it. A lot of laptops were sold out so I decided to take a chance on this laptop.
The first one I recieved was actually defective with the touchpad and I had to get it replaced with a new computer. Once I got the new one, (which had a correct touchpad) I noticed it has the same "issue" of getting extremely hot on the bottom during the setup. I'm being very careful with making sure the vents are not blocked and I'm hoping that it doesn't become an issue in the future. But as of right now, the speed and quality of the laptop are great and for my needs.
The design is a bit old school but still ok. The top cover of the laptop does get pretty dirty very quickly as it shows all the fingerprints immediately. The screen, which is anti-glare, I love and it also has a touchscreen capability.
The charging cord seems to always give me a notification that it's not charging even though it is, so I'm a bit worried about that too.
I'm just hoping this one lasts me as long as my old Lenovo one did of 10 years.
The first one I recieved was actually defective with the touchpad and I had to get it replaced with a new computer. Once I got the new one, (which had a correct touchpad) I noticed it has the same "issue" of getting extremely hot on the bottom during the setup. I'm being very careful with making sure the vents are not blocked and I'm hoping that it doesn't become an issue in the future. But as of right now, the speed and quality of the laptop are great and for my needs.
The design is a bit old school but still ok. The top cover of the laptop does get pretty dirty very quickly as it shows all the fingerprints immediately. The screen, which is anti-glare, I love and it also has a touchscreen capability.
The charging cord seems to always give me a notification that it's not charging even though it is, so I'm a bit worried about that too.
I'm just hoping this one lasts me as long as my old Lenovo one did of 10 years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from kamloops
Verified Purchase:Yes
Its not even a month and the screen is flickering a lot, I don't know why it is happening, probably i would need to return it, otherwise, cheap model and good size 13'3, fingerprints are very notorious, so I recommend to buy a case.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For screen flickering, please access these links https://support.lenovo.com/hn/en/solutions/ht501290 https://support.lenovo.com/hn/en/solutions/ht500364.
Also, our Technical Support can be accessed https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Also, our Technical Support can be accessed https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Stu Mc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good laptop provides all that I need 3rd Lenovo laptop.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
High quality laptop; can never go wrong with Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
Overall the size and weight are pretty good
The monitor resolution is not acceptable
The monitor resolution is not acceptable
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 27, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For screen resolution, please access this link https://support.lenovo.com/us/en/solutions/ht501443.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from toronto
Verified Purchase:Yes
awesome but my camera doesn’t work after only about a month.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 30, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience.
Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
I have another laptop like this for & years and if still works so I bought this one and it is lightening fast! I love it! So compact too.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
well ill give a 3 star . battery life is not 14hours. and it shut down to made update by himself ... but its a good product overall ...
I would recommend this to a friend!
Written by a customer while visiting lenovo.com