Customer reviews from lenovo.com
Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Average customer rating
4.6
(326 Reviews)
Rating breakdown 326 reviews
5 Stars
235
4 Stars
68
3 Stars
15
2 Stars
3
1 Star
5
95%of customers recommend this product.
(
242 out of
256)
Customer Reviews for Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Think Pad is a perfect size for what I need, might but small. I'm using it mostly for editing of pictures I've been taking as well as reading books, some games and streaming. It was easy to set up and had been easy to use for all my needs. It was actually a gift for my 62 birthday, and while I'm far from tech savy, it has been easy, I did not, and continue to not find myself getting overwhelmed with the use.
I do recommend this unit to people such as myself who might find themselves not the most tech savy, but my son's computer had an issue and he's been using it and he seems very happy with the speed and features I have yet to, and may never to be honest, use. So this unit is good for all, and for the money there isn't a bet one to be found.
I do recommend this unit to people such as myself who might find themselves not the most tech savy, but my son's computer had an issue and he's been using it and he seems very happy with the speed and features I have yet to, and may never to be honest, use. So this unit is good for all, and for the money there isn't a bet one to be found.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Costumer
from USA
Verified Purchase:Yes
Powerfull, lightweight and portable laptop to maximize your productivity.
Written by a customer while visiting lenovo.com
Posted by: Munseok Kim
Verified Purchase:Yes
Got the laptop, Webcam and Bluetooth don't work. Tried updating drivers, nothing.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 25, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, for Bluetooth concerns, please access this link https://support.lenovo.com/us/en/solutions/ht503805.
Very Respectfully,
Adrian_Lenovo
Also, for Bluetooth concerns, please access this link https://support.lenovo.com/us/en/solutions/ht503805.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: thejsmommy
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been very impressed at just how fast this computer is! I had to upgrade my computer due to working from home, and I have been very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Toniw87
from Winter Haven, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Computer works great. Very fast, small and lightweight. Long battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Medicore and incompatible
on November 3, 2020
Posted by: Bryanmsi
from Lafayette LA
This ThinkPad is mediocre in almost every way except two.
-The screen is OK, but contrast ratios and brightness are just adequate.
-The "10th generation cpu" is really a Comet Lake Chip which uses 9th generation lithography, 9th generation microcode, and 9th generation graphics. In other words, only Intel marketing think this is a true 10th generation like Ice Lake. Translation: this is one of the slower CPU performances and iGPU graphics are horrible.
-Sound is adequte but not class leading
-Webcam is adequate but not class leading
-battery life is on the low end of adequate
-Build quality is adequate with a metal lid and plastic body. The lid is an absolute fingerprint magnet.
-No Thunderbolt 3 ports
-RAM is no longer upgradeable
-Webcam privacy switch is nice, but feels cheap and flimsy
-Trackpad is adequate
-Bezels at the top and bottom of the screen are large (the bottom bezel is huge)
In fact, in only 2 ways is this laptop is better than the rest. The keyboard is really good and the garaged stylus is awesome. That's it.
Unfortunately, Lenovo ThinkPads and Microsoft Windows 2004 (May 2020 and August 2020 editions) do not get along, so as of this writing in Nov 2020, the most recent version of Windows installed by Windows update is v1909 from Nov 2019 OVER A YEAR AGO.
So if you want a completely mediocre device with outdated processor that has a nice keyboard and garaged stylus but won't get Windows updates, you will probalby enjoy this ThinkPad. For literally everyone else please consider another model.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 4, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. We understand that different products suit different customers based on your needs. In looking at options to better accommodate you, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Williams27
from Lake Oswego, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad L13 is sleek, compact, and is a very versatile laptop with several types of ports on both base level and upgraded models. When upgraded, it can compete and beat out even the most premium laptops. Incredible performance at a good price. There are only a couple of main downsides: the chassis and the speakers. Downfiring speakers don’t compare to those that fire towards the user, but they are good enough for most people. The lid/screen is built well, being mostly made of metal, but the rest of the laptop is a flexible plastic. While durable, the flex doesn’t feel very premium, especially for those who purchased a top-of-the-line version.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Messed up usb c port
on September 24, 2020
Posted by: Ex Lenovo buyer
We used the predecessor of the L13 laptop in a product from us (the L390). We used a cheap hub with integrated ethernet, worked like a charm. The Lenovo changed the port and forces you to buy this crappy extension, even though (or because) it worked fine with a 7€ hub. I would even be fine with that, but now the L13 is designed so badly that you can not use the usb c port if this abomination is plugged in.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 25, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. We understand that different products suit different customers based on your needs. In looking for something to better accommodate you, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com