Customer reviews from lenovo.com
Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Average customer rating
4.1
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
25
4 Stars
9
3 Stars
7
2 Stars
3
1 Star
3
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Lenovo - ThinkPad L13 13.3" Laptop - Intel Core i7- 10510U - 16GB Memory - 512GB Solid State Drive
Posted by: Anonymous
Verified Purchase:Yes
Smaller than u think. Overall good laptop and very good feeling
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Oshawa, ON
Verified Purchase:Yes
Lenovo L13:
I purchased this laptop two weeks ago. It is my dream machine even though its not fully loaded but I've brand loyalty with thinkware.
I'm enjoying using this laptop. battery life is superb. Gets charged quickly. Everything is awsome about it.
Problems:
Bluetooth gets paired but doesn't connect to other devices. Lodged a complaint but haven't heard from them yet.
Does heat up if not placed properly/ventilated.
I purchased this laptop two weeks ago. It is my dream machine even though its not fully loaded but I've brand loyalty with thinkware.
I'm enjoying using this laptop. battery life is superb. Gets charged quickly. Everything is awsome about it.
Problems:
Bluetooth gets paired but doesn't connect to other devices. Lodged a complaint but haven't heard from them yet.
Does heat up if not placed properly/ventilated.
Other than that its a very very great laptop. Texture of the metal is different but unique. color is great too (other than black) lol.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
Good device but for some reason it keeps on losing internet connection, I know its not my internets problem because my other devices are fine. Also it gets really heated when doing very light activity.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 26, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
For WiFi and Wireless concerns, please access this link https://support.lenovo.com/us/en/solutions/ht101634. Additionally, for overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
Very Respectfully,
Adrian_Lenovo
For WiFi and Wireless concerns, please access this link https://support.lenovo.com/us/en/solutions/ht101634. Additionally, for overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JoSo
from Ottawa, Ontario
Verified Purchase:Yes
So far, so good with the ThinkPad L13 13-inch laptop after about a month of use. The keyboard is a bit tight, but workable. The benefit is it doesn't take up much space. The built-in mousepad is a bit quick to the touch, so I've connected a mouse and all is well. The setup took three tries -- probably pilot error -- but the third time was a charm. What I like about the L13 is that it's very quick to set up and browse the net. It's quite powerful for a little machine. Very good on Zoom calls. Suits my needs quite well. Very reliable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
don't turn on monitor
on December 7, 2020
Posted by: olly
from winnipeg
i got this laptop today. Even though I charged over 2 hours, this laptop's monitor do not turn on! This laptop speaks for keyboard setting, but I can't do anything cuz I don't see anything. I don't understand this laptop got lot of 5 stars!! I just give zero star and service is horrible too. I recorded my problem, but I can't added my record file! It must youtube file!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: D Y M
from Ottawa, On
Verified Purchase:Yes
Appreciated the conscientious help of the on-line sale rep.
Good price and product. Safe delivery and reasonable delivery time.
Good price and product. Safe delivery and reasonable delivery time.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Disappointed - Students beware
on December 12, 2020
Posted by: Teacher88
from Coquitlam, ON
Upon the recommendation of a friend I ordered the ThinkPad L13 in June 2020 for my 11 year old son going into Grade 6. While his needs were fairly minimal, I decided to spend a bit more on a Lenovo Thinkpad versus cheaper student notebooks available because I wanted quality that would last more than one year. We are now 6 months in and have had nothing but problems with this laptop. We have had it serviced more than once under extended warranty with disruption to his studies at school because it has literally stopped working. Lenovo is not backing up the product in any type of meaningful way. They have indicated despite the number of problems that cannot be fixed, the problem needs to be the exact same 3 times before they will even think about replacing. Given that my son has barely used this laptop (light surfing with a few word processing applications, he is not a gamer) I couldn't be more disappointed in the quality and the lack of support (despite an extended warranty) from Lenovo. Would not recommend.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please contact our Customer Service team at 1-855-253-6686.
Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc.
Very Respectfully,
Adrian_Lenovo
Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Richmond, BC
Verified Purchase:Yes
There is not much to say about this laptop other than it works great. Perfect for working and for school. Battery life is great too, and recharges pretty quickly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com