[This review was collected as part of a promotion.] It has worked great right out of the box. I can't think of a single hiccup! I was also able to successfully transfer all data from my old laptop to the new one without a glitch. This is my second Lenovo laptop.
[This review was collected as part of a promotion.] Looks durable. However, it blacked out at one point during its second week and it gave me a scare. It took several hard reset before it finally boot up.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 19, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
[This review was collected as part of a promotion.] I have always wanted to owned Thinkpad for a long time but couldn't due to that it is pretty costly. This Thinkpad is just right for what I'm looking for which are light weight, durable case, not so large (looking for 13-14 inches screen) and in my affordable range for a second laptop. I'm usually a fan of MSI gaming laptop because of it fantastically smooth performance but what I hate about MSI are that its case is made of cheap thin plastic which doesn't do much in term of protecting the laptop and it is very heavy and big. I was looking for a second laptop that have durable case, small and lightweight so that I don't have to carry my MSI around. This Thinkpad L13 is perfect just like what I'm looking for. In term of performance, this Thinkpad still cannot beat my MSI but it is in the acceptable range for laptop this thin and lasted battery. Since it is my second laptop for daily use, I do not look for super high performance. On the other hand if this is my first and only laptop, I probably will buy the higher series with better performance. There is one thing that bugs me a little about this laptop is that the Fn and Ctrl button is switching places compare to other laptop in the market. I'm not really used to it so I keep pressing the wrong button and since I use both Thinkpad and MSI, I probably will keep having this problem. I aware that I can change the assigned key in the computer but I just do not like it when the button label doesn't match with its function. Other than that I wish I could like this product just like I love my MSIs (1st one last 10 years and still running, second one is about 2-3 years now and still work fantastic). The time will tell if this will last just as long as my 2 MSIs.
[This review was collected as part of a promotion.] This is being used by my daughter who's in elementary school for online classes. So really no "heavy" use and I haven't heard her complaining about the machine.. If that's anything to gauge by. But I would argue that Zoom and Google classroom with video on (their webcam needs to be on all the time, plus streaming video feed from the Teacher and other students) do take a tool on CPU resources. Older machines I have that were being used were struggling (Dell Latitude 4GB Ram, older processor, Win10; Lenovo Ideapad 4, 2GB Ram Lubuntu). Sturdy Thinkpad quality as to be expected. Not happy with soldered RAM but the 8GB ought to be sufficient for future use (High school projects etc.).
[This review was collected as part of a promotion.] So far so good. First time buying Lenovo. Their purchasing framework is unnecessarily convoluted; however overall I'm satisfied with the product and would buy from them again.
[This review was collected as part of a promotion.] With all the online classes, we needed a laptop for the kids (8 and 10). This was just what we needed. Only had it for a week, but so far so good.