Customer reviews from sterilite.com
Sterilite - Portable Lockable File Box Organizer with Handle (4 Pack)
Average customer rating
4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
38
4 Stars
10
3 Stars
9
2 Stars
4
1 Star
8
77%of customers recommend this product.
(
48 out of
62)
Customer Reviews for Sterilite - Portable Lockable File Box Organizer with Handle (4 Pack)
Customer Rating
3
Nice product,except for the latch
on June 15, 2017
Posted by: Papacliff
We've had this box a few months, with fairly light use. By the third time we opened it, the attachment points for the latch broke. I'd ask for a new latch, but the part that broke is on the box itself.
We still use the box, we just can't pick it up from the top handle anymore. It is disappointing, but not fatal.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
4
Great box to store papers in folders
on May 12, 2018
Posted by: albert
from USA
Gender:Male
I found this file box to be good. The latch is still working ok but some care needs to be taken when using this file box as everything is made from plastic fittings.
The one item that needs to be address is the lid when open all the way keep closing as a couple of plastic tab for the clear plastic storage area above hit on the back of the storage box not allowing the lid to stay open. Everytime thumbing through file folder the lid would keep falling closed.
I took a knife and cut some of the plastic on the rear of the box under the clear plasic tabs that hold the storage area above. Now the lid stays open, however I think Sterilite should have design mods that allows the the lid to stay open without the modification using a knife.
Perhaps allow the lid to even fall back a bit farther when all the way open would help with it's functionality.
I seem to remember that latch may have fallen off a couple of times however with a little care the latch hasn't been a problem.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
5
Store your child's memories
on November 18, 2019
Posted by: KKiddos
Gender:Female
I left home with 8 ream boxes of school papers my parents saved for me. I spent a year removing papers that didn't matter and rescuing small treasures (like pins and badges and trinkets) from the crushing mass of educational evidence. One day i found this file box. It was perfect for storing my memories. The lid was perfect for the little treasures. Whereas i only open this every few months, the latch has not been a problem. I give one to my children when they start school to store their chosen memories inside.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
1
great until the latch broke
on March 5, 2022
Posted by: debw
from central minnesota
Gender:Female
had this for two months and it was fine until it needed to be moved - full of papers it was too much for the latch. the handle is quite sturdy - why such a flimsy latch? very disappointed.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, March 8, 2022
Hello debw, our apologies for inconvenience caused by the broken latch. Customer satisfaction and product quality are very important to us. Please contact me directly at marketing@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
3
Great product, but...
on April 3, 2022
Posted by: Breading granny
from Columbus, GA
Gender:Female
The very first time I used it, both hinge tabs came out as I was carrying it across a parking lot, dumping small tubes of bead components everywhere. I spent over an hour picking them up, while dodging traffic. I have another file box that lost both hinge tabs, but that was over the course of 5 years! If I could get those little button hinge tabs, this purchase would not be a total waste.
No, I would not recommend this to a friend.
Response from sterilite.comBy Michaela, Marketing, May 5, 2022
Hello, we are sorry to hear about the inconvenience of the Sterilite Portable File Box breaking. Please contact me directly at marketing@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
1
missing pieces
on April 18, 2022
Posted by: Kim1980
from Delmar, DE
Gender:Female
I bought this 1 month ago and the end pieces have already fallen out so it is now useless
No, I would not recommend this to a friend.
Response from sterilite.comBy Michaela, Marketing, April 22, 2022
Hello Kim1980, we are sorry to hear about the inconvenience of the Sterilite Portable File Box breaking. Please contact me directly at marketing@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
1
Poor closure design
on January 22, 2023
Posted by: Sue61
from Orange County, CA
Gender:Female
I bought this about year ago. I use it for filing paperwork for a small business. The hinge that holds it closed broke after a few months with very little use so I can no longer carry it by the handle on top.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, January 25, 2023
Hello Sue61, thank you for reviewing the Sterilite Portable File Box. We are sorry to hear about the inconvenience of the handle breaking. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
2
Not worth the Price!
on February 27, 2023
Posted by: Franks Auto Repair
I bought this about a three weeks ago and in the first week of using it the cover fell off. It was easy to put back on but it still continues to fall off from the back hinge. It is missing the plugs that were supposed to be in it to keep this from happening. I have not put too much paperwork into yet but after looking at the other reviews I would expect for the handle or latch to break as well in the near future. I do not know how they can sell a defective item like they have been. Quality Control needs Quality Control to make sure these defective products don't leave the factory.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, February 27, 2023
Hello, thank you for reviewing the Sterilite Portable File Box. We are sorry to hear about the inconvenience of the product latch breaking. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com