Customer reviews from sterilite.com
Sterilite - Portable Lockable File Box Organizer with Handle (4 Pack)
Average customer rating
4
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
38
4 Stars
10
3 Stars
9
2 Stars
4
1 Star
8
77%of customers recommend this product.
(
48 out of
62)
Customer Reviews for Sterilite - Portable Lockable File Box Organizer with Handle (4 Pack)
Customer Rating
5
Love this box....but whats up with the lid hinge?!
on July 9, 2023
Posted by: Jamie81p
from Houston, TX
Gender:Female
This file box is exactly what I need for the few things I still keep in paper form. We recently ditched our large file cabinet and digitized most of what was in it.
Pros:
I like how the entire top area is designed to store essentials (pens, clips, scissors, etc). The other portable file boxes I considered don't have nearly as much space in the lid for this.
The latch to close the box and the handle to pick up the box are both solid and sturdy. I can pick this box up one handed, by the handle, full of files and paper, and carry it with confidence (i.e. it does not feel like the latch or handle will give way....causing the bottom of the box to fall out and your files and papers ending up all over the floor due to handle or latch failure - - yes I've had this happen with other file box brands).
The only Con I can find is with the hinges. The box I purchased didn't come with the little buttons or plugs that are needed to keep the lid secured to the box. Anyone know where I can find these? Or do I need to buy a whole other box?
Written by a customer while visiting sterilite.com
Customer Rating
3
Great size for what I need
on May 29, 2023
Posted by: JAHMIKE
Gender:Male
A nice size for the papers I do need to carry with me. Unfortunately the plugs that need to be used for the rear hinge are not with it.
Response from sterilite.comBy Sterilite, Marketing, May 30, 2023
Hello JAHMIKE, we are sorry to hear that the Sterilite Portable File Box arrived with missing pieces. Please reach out to us at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
2
Not worth the Price!
on February 27, 2023
Posted by: Franks Auto Repair
I bought this about a three weeks ago and in the first week of using it the cover fell off. It was easy to put back on but it still continues to fall off from the back hinge. It is missing the plugs that were supposed to be in it to keep this from happening. I have not put too much paperwork into yet but after looking at the other reviews I would expect for the handle or latch to break as well in the near future. I do not know how they can sell a defective item like they have been. Quality Control needs Quality Control to make sure these defective products don't leave the factory.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, February 27, 2023
Hello, thank you for reviewing the Sterilite Portable File Box. We are sorry to hear about the inconvenience of the product latch breaking. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
3
Sturdy, except the hinge. Replacement part?
on February 13, 2023
Posted by: TSnook
from Arizona
Gender:Female
I've had this awesome file box for a few years now and noticed that one of the caps of the hinges has come off and the file box cannot stay closed when being carried. It does not appear that I've overloaded the file box, as it's always held the files I've stored and there is room to slide them around for accessibility, so I'm not sure what caused the part to pop off.
I've reached out to customer support for assistance finding replacement caps.
When I was looking at this, I'm finding that this is a common issue. Hopeful that Sterilite: a. has replacement parts readily available and, b. they improve the design for future file boxes!
Aside from the part, I do like this box. I'd like to fix it and not have to buy a whole replacement. :)
I would recommend this to a friend!
Response from sterilite.comBy Sterilite, Marketing, February 22, 2023
Hello TSnook, thank you for reviewing the Sterilite File Box. We are sorry to hear about the inconvenience of the latch breaking. Thank you for filling out the contact us form, a customer service representative will respond as soon as possible.
Written by a customer while visiting sterilite.com
Customer Rating
1
Poor closure design
on January 22, 2023
Posted by: Sue61
from Orange County, CA
Gender:Female
I bought this about year ago. I use it for filing paperwork for a small business. The hinge that holds it closed broke after a few months with very little use so I can no longer carry it by the handle on top.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, January 25, 2023
Hello Sue61, thank you for reviewing the Sterilite Portable File Box. We are sorry to hear about the inconvenience of the handle breaking. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
4
I love this file box. I have 2. I may get another.
on September 3, 2022
Posted by: neenee
I bought this a month ago to carry all the paperwork for my father's Estate. When the hinge cap fell out, I didn't know what is was. When I realized what is was I didn't know where it was. So I came on this website and found how to get a replacement.
Written by a customer while visiting sterilite.com
Customer Rating
1
Good idea but it broke
on June 29, 2022
Posted by: JG4Belton
from Belton, Texas
Gender:Female
I bought this a couple of months ago, but the disk that hold the hinges broke. I carried it into a courthouse 3 time, and one fell out, then I was two hand carrying it and the other did. DEFECTIVE. Are there replacement parts?
No, I would not recommend this to a friend.
Response from sterilite.comBy Michaela, Marketing, June 29, 2022
Hello JG4Belton, thank you for reviewing the Sterilite Portable File Box. We are sorry to hear about the inconveniences of the broken plugs. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
1
missing pieces
on April 18, 2022
Posted by: Kim1980
from Delmar, DE
Gender:Female
I bought this 1 month ago and the end pieces have already fallen out so it is now useless
No, I would not recommend this to a friend.
Response from sterilite.comBy Michaela, Marketing, April 22, 2022
Hello Kim1980, we are sorry to hear about the inconvenience of the Sterilite Portable File Box breaking. Please contact me directly at marketing@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com