Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
114
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
14
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Customer Rating
4
I like it!
on February 3, 2023
Posted by: Joy Wintle Taber
I really like this machine, there is a lot that it can do, however the manual isn't great. There are many, many, many tutorials online thankfully. I use it for card making. Unfortunately in Canada there is no telephone support which is very frustrating. There are 2 different Canvas Workspace programs which interface with the SDX 125 and one is shown on tutorials. So if you load the other, it looks totally different, so it is very confusing in my opinion.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Makes me more efficient
on March 23, 2023
Posted by: Barb
from Northeast PA
I am having a lot of fun learning and using this machine. I make a lot of cards for a nursing home and being able to cut out multiples speeds things up. Being able to resize things is great. I really like the drawing function, I can add names to the projects.
Written by a customer while visiting brother-usa.com
Customer Rating
5
love it!
on March 24, 2023
Posted by: Phyllis
from Pa.
Haven't made much yet but i'm getting it figured out. Editing a little tricky. Made 5 shirts so far. Love it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
SDX125e
on April 6, 2023
Posted by: Elaine N
from Venice FL
Great product works smoothly quiet and precised I highly recommend this product
Written by a customer while visiting brother-usa.com
Customer Rating
5
Workhorse
on May 22, 2024
Posted by: Aaron
A must have for all makers. This machine is life saver. Only negative is not the machine but Brothers cutting mats. Adhesive wears out too easily and fabric doesn’t stick thus resulting to bad cuts.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Create
on January 14, 2025
Posted by: Mary
from New Hampshire
Love this machine! There are so many helpful tutorials on line if you get stuck. You can honestly get started just by turning it on and complete your first project.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Machine, Low-Quality & Expensive Mats
on March 10, 2025
Posted by: jtbe
from USA
Quality, very capable machine. Unfortunately, the mats are both expensive and poorly made, losing their tackiness far sooner than anticipated. For this reason, I do not recommend this machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Works well, BUT...
on March 21, 2025
Posted by: Larry
from Seneca, SC
The machine works fine, but getting images into a format that it can use is a little convoluted.
Response from brother-usa.comBy Brother Customer Service, March 26, 2025
Thanks for taking the time to review your experience with the Brother SDX125EGY. We appreciate your feedback. I’m sorry to hear that you are having images and format issues with the Brother SDX125EGY I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SDX125EGY
Written by a customer while visiting brother-usa.com