Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
114
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
14
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Customer Rating
1
worst purchase ever
on July 9, 2019
Posted by: sammi
took it out of box set it up and wouldnt work. Not good product.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Disappointed
on April 16, 2019
Posted by: Adele
from California
I have had my Scan and Cut dx about 2 weeks and already having trouble with loading the mat, same problem many many are having. Must order a new mat, replacements are impossible to find. SHAME on you Brother for not addressing this problem that an overwhelming number of your loyal customers are facing without your support. Unfortunately I will have to return this machine....
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
No better than my CM350
on April 7, 2019
Posted by: Jess470
from San ramon ca
So, I upgraded. The mats I bought for my CM350 won’t work with this, which is upsetting since they are extremely expensive. The mat that came with it won’t feed properly - my CM350 never had this issue. I use both, until my mat supply runs out for my CM350. I hope by then the DX has cheaper mats. I think the machine should come with more than one mat, or at least all three mats.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
So awesome!
on January 29, 2021
Posted by: Lmc5209
from Ohio
[This review was collected as part of a promotion.] I received this for free in exchange for my honest opinion. I really like this machine. It’s very easy to use, even for someone who has no experience at all. The screen is large enough to see well and the application I use on my laptop works well too. It’s easy to transfer from my laptop to the machine wirelessly. I have only worked with card stock so far, but I’ve done several projects. I’m playing around with it to get comfortable before buying more materials. I can see this being really useful for holidays, education, and just fun crafts. I can’t wait to make more projects!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wow!
on January 24, 2021
Posted by: tsalk221
from Upstate, New York
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product.
All I can say is wow! I am absolutely in love with this machine! I will admit that I suffered a severe case of nerves and felt overwhelemed when I first opened the box. However, I sucked it up and got on with it, lol.
First it comes very well packaged. Everything you need to get started is included. Set up was easy and I was plugged in and connected to my wifi within minutes. Setting it up was simple using the lcd screen. The machine is solid but not super heavy. I was able to get the Brother Canvas Workspace program both on my computer and online so I could work on my phone if I want to. I followed the directions in the booklet to make my first folding project but had no idea that a pen had been included so in all honesty I skipped the drawing part. I did find that there was a pen included though. When you get your machine opened and unwrapped, be sure to check both storage drawers. There's a little white pouch with utensils in the right hand side one and the pen thingy is on the left. The only thing I didn't really like is that there's no owner's manual. It comes with quick reference guides and instructions to get started, but no owner's manual. There is a website where you could download it, but I'd much rather have it in my hand.
The machine comes with one sheet of card stock type paper so you will need to purchase vinyl, paper or heat transfer vinyl to make other things. It also comes with a tacky mat to hold the paper/vinyl for cutting/drawing. There is a protective cover on the mat but don't discard it when you remove it because you can reuse it to protect the tackiness of the mat when you aren't using it. Be forewarned though. When I pulled the protective covering off for the first time there was this awful chemical odor emenating from the mat. You know, sort of like the smell of a Sharpie but stronger! It has diminished over the 24 hours since I first pulled the cover off. Make sure there's nothing behind your machine because the mat flows front to back while cutting/drawing. You won't be able to put this right up near a wall because you'll need some clearance.
The mat fed very easily into the machine and the lcd screen led me through the settings I needed as well as following along in the booklet that came with the machine. It was practically silent while it was cutting and the lcd screen told me how long it would take to get finished. The paper came off the mat and I was able to fold my project quickly and easily.
I love the idea of being able to scan something into the machine for drawing or cutting. I found that if I had a smaller piece of vinyl, I could put it on the mat and scan it into the machine. Then, using the lcd screen, I could manipulate what it was that I wanted to cut to be sure it was able to fit on the smaller piece of vinyl. Amazing!
I will say that there is a bit of a learning curve. But the machine and the software make it fairly easy. I was able to put words on my coffee maker and create t-shirts on my very first day with the machine! And I have had ZERO experience with any sort of other vinyl cutting machines. There are also TONS of how to videos on the internet. I swear we could all get lost in a sea of "how do I do......" tutorials. But mostly, it's the trial and error that we will all experience that will teach us how to truly use this fabulous machine.
Overall, I'm super glad to have this machine. I can't wait to explore all it can do. I've already ordered more vinyl because my husband is already asking me to make him decals for his rc cars. Pictures of my first few projects are attached. Good luck in the vinyl cutting world!
All I can say is wow! I am absolutely in love with this machine! I will admit that I suffered a severe case of nerves and felt overwhelemed when I first opened the box. However, I sucked it up and got on with it, lol.
First it comes very well packaged. Everything you need to get started is included. Set up was easy and I was plugged in and connected to my wifi within minutes. Setting it up was simple using the lcd screen. The machine is solid but not super heavy. I was able to get the Brother Canvas Workspace program both on my computer and online so I could work on my phone if I want to. I followed the directions in the booklet to make my first folding project but had no idea that a pen had been included so in all honesty I skipped the drawing part. I did find that there was a pen included though. When you get your machine opened and unwrapped, be sure to check both storage drawers. There's a little white pouch with utensils in the right hand side one and the pen thingy is on the left. The only thing I didn't really like is that there's no owner's manual. It comes with quick reference guides and instructions to get started, but no owner's manual. There is a website where you could download it, but I'd much rather have it in my hand.
The machine comes with one sheet of card stock type paper so you will need to purchase vinyl, paper or heat transfer vinyl to make other things. It also comes with a tacky mat to hold the paper/vinyl for cutting/drawing. There is a protective cover on the mat but don't discard it when you remove it because you can reuse it to protect the tackiness of the mat when you aren't using it. Be forewarned though. When I pulled the protective covering off for the first time there was this awful chemical odor emenating from the mat. You know, sort of like the smell of a Sharpie but stronger! It has diminished over the 24 hours since I first pulled the cover off. Make sure there's nothing behind your machine because the mat flows front to back while cutting/drawing. You won't be able to put this right up near a wall because you'll need some clearance.
The mat fed very easily into the machine and the lcd screen led me through the settings I needed as well as following along in the booklet that came with the machine. It was practically silent while it was cutting and the lcd screen told me how long it would take to get finished. The paper came off the mat and I was able to fold my project quickly and easily.
I love the idea of being able to scan something into the machine for drawing or cutting. I found that if I had a smaller piece of vinyl, I could put it on the mat and scan it into the machine. Then, using the lcd screen, I could manipulate what it was that I wanted to cut to be sure it was able to fit on the smaller piece of vinyl. Amazing!
I will say that there is a bit of a learning curve. But the machine and the software make it fairly easy. I was able to put words on my coffee maker and create t-shirts on my very first day with the machine! And I have had ZERO experience with any sort of other vinyl cutting machines. There are also TONS of how to videos on the internet. I swear we could all get lost in a sea of "how do I do......" tutorials. But mostly, it's the trial and error that we will all experience that will teach us how to truly use this fabulous machine.
Overall, I'm super glad to have this machine. I can't wait to explore all it can do. I've already ordered more vinyl because my husband is already asking me to make him decals for his rc cars. Pictures of my first few projects are attached. Good luck in the vinyl cutting world!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fun!
on January 30, 2021
Posted by: Gellibene
from Lincoln, Ne
[This review was collected as part of a promotion.] This is a really neat product. It was confusing following the instructions the first few times I used it though. It's pretty quiet and I've had no issues with snags or mistakes. My daughter's and I have made some really cute projects. It's fun to watch it cut. The many designs it comes with is very helpful and fun to explore. The little tools are cute and definitely helpful. I think this machone will be put to use often. We really enjoy it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
So much to do
on February 11, 2021
Posted by: EC71
from Buffalo, NY
[This review was collected as part of a promotion.] This machine is capable of a lot of things. For some crafts, you will need to purchase additional accessories. We complete the sample project which with simple instructions we were able to handle. The machine is able to keep its accessories in one place. There is a case to purchase. I am still trying to figure out how to use the extra material that it does cut for other projects but I am sure it will be able to figure it out. I am a little concern over the mat. How many times are you able to use it before having to purchase a new one.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it
on March 3, 2021
Posted by: JWams
from MO
[This review was collected as part of a promotion.] I figured out how to use this guy as a vinyl cutter and I absolutely love it. I use it to create stencils for cerakote and priszm (powder) coatings and these bad boys are fast and efficient. Makes my life so much easier. Thanks brother
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com