Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
114
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
14
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Customer Rating
1
Mat won't load after 3 times...
on April 4, 2019
Posted by: Sad ScaNCut SDX125 owner
I have used my Scanncut SDX125 THREE times... then the mat loaded crooked and now it won't load at all... BUT it does go in backwards or upside down... They are sending me a new mat but they are out of stock!
This is my second one as my first one had a malfunction right out of the box...
This is my second one as my first one had a malfunction right out of the box...
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Many capabilities of machine, problems with mat
on January 31, 2021
Posted by: liljennyfoofoo
from Renton, WA
[This review was collected as part of a promotion.] I was amazed by the amount of features this Brother Scan n’ Cut has, and I love that there are preloaded designs on the machine itself unlike other paper cutting machines I have used. There is a large selection of preloaded designs, and they can be resized to fit your needs for your project. It is a bit difficult to get the hang of using the small computer screen but after a few attempts and rereading the instructions I understood how to operate. My major issue with this machine is the provided cutting mat, it comes with the high tacky mat and I would’ve preferred a mat with less stickiness to it. I tried using the provided piece of paper in the box, and had no issues. However, when I used card stock it stuck to the mat so I boiled some water and steamed the mat to remove the paper residue. I learned from that point to always test the paper first in the corner before laying down the entire sheet. I found that shiny scrapbook paper works best with this particular mat since it is highly sticky, I’m hoping after more use it will lose some of its tackiness so I can use other papers. I am also unsure of how long a mat will last, because it seems somewhat thin and not very durable for numerous projects. Also, since the mat is highly sticky it makes it rather tedious to remove intricate pieces from a project once it’s done cutting, I am going to stick to more simple designs until the mat loses some tackiness to avoid ripping projects with intricate details. All in all, I am impressed by all this machine can do and look forward to continue learning more about how to use it and make lots of projects.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it
on March 22, 2022
Posted by: MissBNH
from Concord NH
Works much better than the other popular brand. I have made custom shoes, custom shirts and it's super easy. Was easy to set up and the program for it is pretty simple as well. Wish I had one years ago..
Written by a customer while visiting brother-usa.com
Customer Rating
5
Scan N Cut
on May 30, 2022
Posted by: Danielle
from Florida
It is very easy to set up. Canvas workspace is easy to navigate as well. There was a bit of learning to use the different options but, I watched different videos and they helped.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother ScanNCut SDX125e
on April 21, 2023
Posted by: Cinnibean
from Phoenix, Arizona
Brother ScanNCut SDX125e is wonderful for me. It does everything I want it to do, cutting various materials, especially fabric.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not User Friendly!
on October 22, 2023
Posted by: Mary Dattilio
This machine has so much potential but it falls short. It is not very user friendly. I think it would help if the canvas workshop had an app for the iPad. I bought it to save me time, and so far it has cost me time and money.
Response from brother-usa.comBy Brother Customer Service, October 24, 2023
We are so sorry to hear that there have been difficulties while using the Brother ScanNCut SDX125E. We would like to help. Please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Easy to use
on October 2, 2018
Posted by: Ma crafts
from Lindenhurst, NY
Brother makes easy to use machines. Only thing its hard to find accessories . I already need a new mat for my sdx125 and they are not available yet. And it cuts vinyl beautifully but card stock im having a problem with.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
love this machine
on March 11, 2019
Posted by: kiki
from Ohio
this is the best machine ever so easy to use cuts everthing you ask it.highly recommend.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com