Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
114
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
14
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Customer Rating
5
This is the only brand printer from here on out!
on July 20, 2024
Posted by: Amanda
from Missouri
I have never had a printer that was so easy to use! Brother brand is the way to go! I’ve always bought other brand and only had luck with them for about the first few prints! But not this one. I can be anywhere away from my printer and request that something gets printed and when I arrive it’s there in the tray waiting for me! How handy! The set up was super easy!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Compact design
on September 6, 2024
Posted by: Sandy
from Mandan, ND
Compact, easy to use, many uses, wireless, connects usb or computer
Written by a customer while visiting brother-usa.com
Customer Rating
1
My sdx125e
on September 19, 2024
Posted by: sema
This machine hasn't cut since the dayI got it. I have reached out to brother and have they have not been successful with helping me. I have watched many video's and have joined groups to figure this out. It is now in for service. Really not happy. Does not work as advertised
Response from brother-usa.comBy Brother Customer Service, September 20, 2024
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. We apologize for any inconvenience and are sorry to hear the Brother SDX125E is in for service. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SDX125E
https://www.brother-usa.com/support/SDX125E
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great little machine
on September 23, 2024
Posted by: KjWP
So far so good! Recently purchased this machine and just learning how to use it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine For All Crafters
on November 30, 2024
Posted by: Cccc
from NJ
Love it! A perfect cutter that does everything i need it to do and effortlessly
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy to Create
on January 14, 2025
Posted by: Mary
from New Hampshire
Love this machine! There are so many helpful tutorials on line if you get stuck. You can honestly get started just by turning it on and complete your first project.
Written by a customer while visiting brother-usa.com
Customer Rating
3
I would love to love it!
on January 16, 2025
Posted by: P Musick
from Southern Ohio
This is probably a great machine. The problem I’m sure is the operator. There is much to learn about how it works. I feel like I stay confused. Hoping it gets better.
Response from brother-usa.comBy Brother Customer Service, January 21, 2025
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. I’m sorry to hear that you are having difficulties with the Brother SDX125E. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SDX125E
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love my machine!
on February 28, 2025
Posted by: Kate
from Louisville, KY
After spending hours researching which cutting machine would be best, I picked the Scan and Cut SDX125e and couldn't be happier! I wasn't expecting the detail in the cuts to be as perfect as they are, even with some of my smaller detailed designs. Definitely recommend this product to anyone in the market!
Written by a customer while visiting brother-usa.com