Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Average customer rating
4.3
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
114
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
14
89%of customers recommend this product.
(
90 out of
101)
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Grey
Customer Rating
1
I can get the machine to work
on May 10, 2023
Posted by: ScrappyGadetGirl
from Michigan
I can’t get the machine to work. After I register the machine that’s how far I got.
Response from brother-usa.comBy Brother, Customer Service, May 12, 2023
We would love to assist you with your Brother ScanNCut SDX125 and any questions you may have. Please see the link below for further assistance:
https://help.brother-usa.com/app/answers/detail/a_id/158161
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://help.brother-usa.com/app/answers/detail/a_id/158161
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good so far.
on June 22, 2023
Posted by: Kootenay Kardmaket
Haven’t really used it yet. Am taking lessons on Udemy for detailed instructions.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Workhorse
on May 22, 2024
Posted by: Aaron
A must have for all makers. This machine is life saver. Only negative is not the machine but Brothers cutting mats. Adhesive wears out too easily and fabric doesn’t stick thus resulting to bad cuts.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Scan n cut
on July 15, 2024
Posted by: Anonymous
from South Dakota
I love my scan and cut machine. I wish there were more patterns for cutting on it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
This is the only brand printer from here on out!
on July 20, 2024
Posted by: Amanda
from Missouri
I have never had a printer that was so easy to use! Brother brand is the way to go! I’ve always bought other brand and only had luck with them for about the first few prints! But not this one. I can be anywhere away from my printer and request that something gets printed and when I arrive it’s there in the tray waiting for me! How handy! The set up was super easy!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Compact design
on September 6, 2024
Posted by: Sandy
from Mandan, ND
Compact, easy to use, many uses, wireless, connects usb or computer
Written by a customer while visiting brother-usa.com
Customer Rating
1
My sdx125e
on September 19, 2024
Posted by: sema
This machine hasn't cut since the dayI got it. I have reached out to brother and have they have not been successful with helping me. I have watched many video's and have joined groups to figure this out. It is now in for service. Really not happy. Does not work as advertised
Response from brother-usa.comBy Brother Customer Service, September 20, 2024
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. At Brother, customer satisfaction is something we take seriously. We apologize for any inconvenience and are sorry to hear the Brother SDX125E is in for service. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SDX125E
https://www.brother-usa.com/support/SDX125E
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great little machine
on September 23, 2024
Posted by: KjWP
So far so good! Recently purchased this machine and just learning how to use it!
Written by a customer while visiting brother-usa.com