Customer reviews from singer.com
Singer - SteamCraft Clothes Iron - Mint
Average customer rating
3.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
18
4 Stars
4
3 Stars
3
2 Stars
4
1 Star
12
55%of customers recommend this product.
(
18 out of
33)
Customer Reviews for Singer - SteamCraft Clothes Iron - Mint
Customer Rating
1
Horrible Iron
on September 25, 2024
Posted by: Phillip23
This iron is awful. The button is in a bad place it constantly changes settings because of the poor placement and that alone is reason not to buy.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, September 27, 2024
We are sorry to hear that your iron is not living up to expectations. We do appreciate the feedback and will be passing this along to the proper team. If you have any other questions please feel free to reach out to our Customer Care team at 800-464-6437.
Written by a customer while visiting singer.com
Customer Rating
5
Love it!
on August 2, 2021
Posted by: G.P.
from Roswell, GA
First new iron I've had in 20 years and now I can't do without it! It glides so smoothly and puts out plenty of steam. My favorite feature is no-leaking!
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, August 2, 2021
Thank you for the 5-star review SteamCraft Plus Steam Iron Mint/Gray. Your satisfaction is what we strive for and your feedback is very important to us.
Written by a customer while visiting singer.com
Posted by: rcapines
from Max Meadows, VA
Verified Purchase:Yes
this is a good iron, I'm a quilter and an iron is essential and with daily use I have found out that Irons do NOT last long. This is a good one BUT doesn't get hot enough and the water tank doesn't last long and the cord is way too long. But, at least it doesn't leak, YET!
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1
Too costly to only last 8 months
on October 14, 2021
Posted by: MJBa
from Canada
This iron is 8 months old. Now it won’t stay warm It just automatically turns off while I am trying to use it. A cold iron is not much good
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, October 15, 2021
We regret to learn that you are having issues with your Singer SteamCraft Plus Iron and we will be happy to assist you. However, we will require a little more information in order to give accurate and detailed suggestions. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com
Customer Rating
1
Very cute ... leaks like a sieve
on October 17, 2021
Posted by: Lynda11
from Maple Valley, WA
I was happy with the iron at first but the first time I used it with water for steam most of the water leaked out before the iron was even done coming up to temperature. Very disappointed. Looks like I'm stuck with it as it only has a 30 day guarantee. Kind of a pricey shelf ornament ...
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, October 17, 2021
Your review is very concerning to us. The warranty for a Singer SteamCraft Plus Steam Iron Mint/Gray purchased from Singer.com website, is a 1year Warranty. Therefore if you would contact our customer care team at: https://www.singer.com/Contact-Us , about your recent experience. One of our Customer Care agents will be happy to assist you.
Written by a customer while visiting singer.com
Customer Rating
1
Quit heating after 3 weeks
on January 5, 2022
Posted by: GrammyP
from South Carolina
Bought in November and it worked great for 3 weeks. Plugged it in one day, green light flashed for 30 seconds, and then light turned red and iron did not heat. Changed heat setting but nothing. Unplugged and plugged again. Same flashing green light and no heat. Of course I don’t have the original shipping packaging. Very disappointed to say the least.
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, January 6, 2022
We regret to learn that you are having issues with your Singer SteamCraft PLus Iron and we will be happy to assist you. However, we will require a little more information in order to determine the best plan of action. Please contact us at: https://www.singer.com/email-us and our Customer Care team will be happy to assist you.
Written by a customer while visiting singer.com
Customer Rating
1
Steamcraft plus steam button
on May 4, 2022
Posted by: Smartha
from Olympia WA
I reviewed the wrong model...it is this model. The steam button quit working after only 9 months of use...a couple times a week. There is no steam at all even tho the steam dial on the dial is selected. The iron is to useable.
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, May 4, 2022
We’re sorry the Singer SteamCraft Steam Iron (Mint/Gray) didn’t meet your expectations and we would like the opportunity to work with you to resolve your issues. Please contact us at: https://www.singer.com/email-us and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Posted by: Kenute
from Brooklyn NY
Verified Purchase:Yes
Never knew singer made iron until i saw one at a friend's house - had to immediately buy one. Above and beyond what i was using before(night&day).. the only issue is where the power bitton is
- its located right at the top of the grip on the handle-
every now and then as I'm ironing my grip would accidentally press the button and shut the iron off
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, December 16, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for. Your feedback is very important to us. We really appreciate your input.
Written by a customer while visiting singer.com