Customer reviews from singer.com
Singer - SteamCraft Clothes Iron - White
Average customer rating
3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
9
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
9
50%of customers recommend this product.
(
9 out of
18)
Customer Reviews for Singer - SteamCraft Clothes Iron - White
Customer Rating
1
LEAKS AROUND THE ENTIRE SOLE PLATE
on March 7, 2022
Posted by: sewingmom
from REPUBLIC MO
I WAS VERY DISAPPOINTED. THIS IRON DOESN'T GET AS HOT AS MY OLD ONE AND AFTER ONLY A FEW USES IT BEGAN TO LEAK AROUND THE SIDES AND EVENTUALLY AROUND THE ENTIRE SOLE PLATE WITHIN ONLY A FEW USES. THE WATER ALSO POURS FROM THE TANK WHEN JUST SITTING ON THE BOARD. IT SOAKED AND LEFT SPOTS ON A NICE DRESS SHIRT AND LEAVES A MESS ON MY BOARD! ALWAYS BEEN PLEASE WITH MY SINGER SEWING MACHINES BUT NOT IMPRESSED WITH THIS IRON.
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, March 8, 2022
Thank you for contacting us regarding your Singer SteamCraft Steam Iron White/Gray (220426112.01) and allowing us the opportunity to provide a positive experience. I am showing one of our representatives is currently assisting you with your iron's issues. If you need further assistance, please reply directly to the representative you have been working with.
Written by a customer while visiting singer.com
Posted by: Anne L
Verified Purchase:Yes
It’s a good size, a good weight, and has all the features I need for sewing and other crafts.
I would recommend this to a friend!
Response from singer.comBy Maxine, Customer Care, November 8, 2022
We are so grateful for your review. Thanks for sharing your rating with us and the Singer family.
Written by a customer while visiting singer.com
Customer Rating
1
Dangerous!
on November 13, 2022
Posted by: Becky1234
from British Columbia
This iron was purchased two years ago. I had it plugged in while doing some sewing in another room and noticed a burning smell. I went to investigate and found it smoking and that it had popped apart and appears burnt inside!
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Posted by: Jennifer Inman
from Jackson MO
Verified Purchase:Yes
This iron works really great for my quilting. The point on the iron presses my seams perfect and it never stretches my fabrics. I love how I can leave it on as I’m piecing my quilts as it goes to auto cool down. Then when I’m ready to press my seems I just have to lay iron down to start reheat and it’s ready again to press. It’s just an awesome iron.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, December 27, 2022
Thank you so much for the 5 stars and for taking the time to write your review. We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
1
Water leaking
on January 6, 2023
Posted by: Krzysztof
from Poland
Not happy beacouse water liking from new iron
No, I would not recommend this to a friend.
Response from singer.comBy Velma, Customer Care, January 6, 2023
Your review is very concerning to us and we sincerely apologize for the issues you've had with your iron. Your satisfaction is what we strive for, and we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
1
Don't Waste Money
on September 30, 2024
Posted by: sgrace12
from NH
Reviewing after 9 months of use. I ordered this because I thought the long auto-off function would be helpful, which it is. But after several months, iron started to leak out of the bottom, making the steam function useless. There is no cord retract, and the cord does not swivel, so it's much more of a hassle to work with. Would not recommend, disappointed I wasted my money.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, October 1, 2024
We are sorry to hear that your iron is not working properly. Please reach out to our Customer Support team for assistance with your warranty coverage. They can be reached at 800-474-6434.
Written by a customer while visiting singer.com
Customer Rating
1
Faulty iron only 2 months in!
on November 26, 2024
Posted by: Simone
from St louis
I bought it and only used it 3 times and it’s not working!
No, I would not recommend this to a friend.
Written by a customer while visiting singer.com
Customer Rating
1
Pas recommandable
on November 27, 2024
Posted by: Kadi
J’ai acheté ce fer il y a 2 ans. Il n’a jamais bien fonctionné. Ne chauffe pas bien et l’eau coule tout le temps. Il ne fonctionne déjà plus. Je ne le conseille pas.
Written by a customer while visiting singer.com