Customer reviews from singer.com
Singer - SteamCraft Clothes Iron - White
Average customer rating
3.3
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
6
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for Singer - SteamCraft Clothes Iron - White
Posted by: Anonymous
from Montague, TX
Verified Purchase:Yes
I LOVE this iron- it heats up so quickly and really does put out enough steam to vertically steam clothing or even a duvet cover. The long cord is a heavier duty than other household irons and allows plenty of room to move around. My favorite feature of all is the precision tip that juts ahead like the prow of a ship. I was concerned the heat wouldn't be evenly distributed, but it surely is, and that little tip has saved my fingers already by easily manuevering around buttons, pleats, and center pressing tiny 1/4 seams without having to put my hands in harm's way. Oh, and the 30 min vertical auto-off? Genius. Bless you, Singer! Steamcraft is now as essential to my sewing as my machine itself. This is a heavier iron, so if you have arthritis it might be a little difficult to handle after a while. Also, definitely read the user manual and iron an old towel first- there was a little manufacturing lube/residue in mine, but it came right out without ruining a project or my board cover because of the heads up in the manual. This irons so well I no longer need my wool pressing mat.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Lindafbt
from Kentucky
Verified Purchase:Yes
My only issue with this iron is that there is no ON/OFF switch. It has a nice pointed tip to press seams open, good for quilting.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
Steam Key broke after 4 months of use
on July 29, 2021
Posted by: Iron
The steam key got stuck in after only a few months use. I have tried to continue using it, but without the steam key, I can't use the vertical steam function at all and I also cannot add extra steam when I need it. I had to buy a new iron because of this. Sounds like others have the same issue.
I sew garments, so I use my iron several times per week. I am also very careful about using only distilled water and self-cleaning often to keep my iron running well. I had this issue despite the time and effort I put in to keep my iron working well. I am very disappointed.
The iron is also very heavy. If you are using it regularly, like I do, it puts a lot of pressure on your wrist.
Response from singer.comBy Connie, Customer Care, July 29, 2021
We are very sorry the Singer SteamCraft Steam Iron White/Gray did not meet your expectations. We would certainly like the opportunity to resolve your issue. Please contact us at: https://www.singer.com/Contact-Us and a Customer Care agent will be happy to assist you. Thank you.
Written by a customer while visiting singer.com
Customer Rating
1
Leaky beyond belief!!
on November 21, 2021
Posted by: ruby1234
from St. John's, NL, Canada
Bought this iron at Michaels in April 2021. There was a tiny bit of water leakage in the beginning but put up with it because I really was pleased with everything else about the iron. However, the leakage worsened over past several months. I am an avid quilter and use my iron pretty much everyday. I am at a point now that I cannot use this iron unless I place a cloth beneath it when in standing position which becomes soaked within minutes. It leaks like a basket. I can no longer use this iron. Very very dissappointed and frustrated with Singer!
No, I would not recommend this to a friend.
Response from singer.comBy Connie, Customer Care, November 21, 2021
We regret to learn that you are having issues with your Singer SteamCraft Steam Iron (White/Gray) and we will be happy to assist you. However, we will require a little more information in order to give accurate and detailed information. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist you.
Written by a customer while visiting singer.com
Posted by: THaddad
from Northern California
Verified Purchase:Yes
This is an excellent iron and a huge improvement over the generic one that I was using. The longer cord is very useful.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Root
Verified Purchase:Yes
I love my new iron. It is beautiful and does a wonderful job of pressing.
Written by a customer while visiting singer.com
Posted by: Anonymous
from Poulsbo, WA
Verified Purchase:Yes
Lightweight & a great pairing with the Patchwork machine
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1
SteamCraft Steam Iron White/Gray
on April 14, 2021
Posted by: KTTP
from New Mexico
I bought this iron 3 months ago to use will my professional iron was repaired. I seldom use it. The steam button just broke. That's it. I have to throw the iron away—can't use it.
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, April 15, 2021
We regret to learn that you are having an issue with your Singer SteamCraft Steam Iron White/Gray and we will be happy to assist you. However, we will require a little more information in order to give accurate and detailed suggestions. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com