Customer reviews from singer.com
Singer - SteamCraft Clothes Iron - White
Average customer rating
2.9
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
9
47%of customers recommend this product.
(
8 out of
17)
Customer Reviews for Singer - SteamCraft Clothes Iron - White
Customer Rating
2
do not buy.
on January 19, 2024
Posted by: silveress
so let down by this iron. It required a lot of pressure to use to begin with but now it's useless and doesn't heat up fully. I've only had it 7 months and now it's useless. I've used their sewing machines for years but I won't be using their irons ever again.
Response from singer.comBy Carrie, Customer Care, January 23, 2024
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to make this right. Please email us at https://www.singer.com/email-us and a Customer Care agent will be glad to help.
Written by a customer while visiting singer.com
Customer Rating
3
Embossed Sole Plate can mark fabric
on February 29, 2024
Posted by: JeffSTL
from Saint Louis
I like the long auto off which means less lost time waiting for it to heat up again. However, I am bewildered by the decision to emboss your logo on the sole plate. The raised metal leaves oval grooves on some of our fabric which are hard to press out. Now if we want to keep using it we have to avoid using the center of the sole plate on some fabrics. Not impressed.
No, I would not recommend this to a friend.
Response from singer.comBy Courtney, March 8, 2024
We're sorry to hear that you feel this way about our product. Thank you for taking the time to provide this honest feedback. We truly appreciate it and will pass it back to our design team. We hope to better serve you in the future!
Written by a customer while visiting singer.com
Customer Rating
1
SteamCraft Steam Iron White/Gray
on April 14, 2021
Posted by: KTTP
from New Mexico
I bought this iron 3 months ago to use will my professional iron was repaired. I seldom use it. The steam button just broke. That's it. I have to throw the iron away—can't use it.
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, April 15, 2021
We regret to learn that you are having an issue with your Singer SteamCraft Steam Iron White/Gray and we will be happy to assist you. However, we will require a little more information in order to give accurate and detailed suggestions. Please contact us at: https://www.singer.com/Contact-Us and one of our Customer Care representatives will be happy to assist with you.
Written by a customer while visiting singer.com
Posted by: Candilou
from New York
Verified Purchase:Yes
I like it a lot! It serves the purpose I purchase it for. Sewing projects. I haven’t used it enough to give much more comment.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5
Ironing is fun again....
on September 30, 2021
Posted by: bbny
from New York, NY
The weight and the smooth glide of this iron takes all the frustrations out of ironing. The weight is perfect gliding over rather than pushing down on wrinkles. The shape of the tip was my reason for buying - and it did not disappoint - perfect for yokes, collars, cuffs and all seam finishing. Generous steam, nice fine spray mechanism. A pleasure to use.
Response from singer.comBy Maxine, Customer Care, September 30, 2021
Thank you so much for the 5 stars and for taking the time to write your review of the Singer SteamCraft Steam Iron White/Gray . We greatly appreciate you for sharing your experience with other shoppers.
Written by a customer while visiting singer.com
Customer Rating
5
Great customer service
on January 14, 2022
Posted by: Sewing2022
from Wisconsin
I purchased this iron about 10 months ago. The steam button quit working. Spoke with Wendy in customer service. She handled my problem in a professional and courteous manner. Very pleased with the service. She replaced the one I had.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, January 15, 2022
Thank you for the 5-stars! We really appreciate your input.
Written by a customer while visiting singer.com
Posted by: Billie Zehner
Verified Purchase:Yes
Love the weight of it. Steams well. Nice length to the cord!
Response from singer.comBy Sherry, Customer Care, February 11, 2022
Thank you for the 5-stars! Your satisfaction is what we strive for. Your feedback is very important to us. We really appreciate your input.
Written by a customer while visiting singer.com
Customer Rating
1
LEAKS AROUND THE ENTIRE SOLE PLATE
on March 7, 2022
Posted by: sewingmom
from REPUBLIC MO
I WAS VERY DISAPPOINTED. THIS IRON DOESN'T GET AS HOT AS MY OLD ONE AND AFTER ONLY A FEW USES IT BEGAN TO LEAK AROUND THE SIDES AND EVENTUALLY AROUND THE ENTIRE SOLE PLATE WITHIN ONLY A FEW USES. THE WATER ALSO POURS FROM THE TANK WHEN JUST SITTING ON THE BOARD. IT SOAKED AND LEFT SPOTS ON A NICE DRESS SHIRT AND LEAVES A MESS ON MY BOARD! ALWAYS BEEN PLEASE WITH MY SINGER SEWING MACHINES BUT NOT IMPRESSED WITH THIS IRON.
No, I would not recommend this to a friend.
Response from singer.comBy Maxine, Customer Care, March 8, 2022
Thank you for contacting us regarding your Singer SteamCraft Steam Iron White/Gray (220426112.01) and allowing us the opportunity to provide a positive experience. I am showing one of our representatives is currently assisting you with your iron's issues. If you need further assistance, please reply directly to the representative you have been working with.
Written by a customer while visiting singer.com