Customer reviews from lg.com
LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
13
3 Stars
7
2 Stars
5
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Customer Rating
5
My favorite pair yet!
on September 23, 2020
Posted by: Jezebee81
from Clermont, FL
[This review was collected as part of a promotion.] I have owned the HBS 910s for quite awhile, but these new buds are my new favorite. Charge holds all day and I can easily swap left to right. No issues with connection and sound is always top notch.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Solid yet hygienic wireless earbuds!
on September 23, 2020
Posted by: Walt Knows Tech
from New York
[This review was collected as part of a promotion.] The LG Tone Free FN6 are excellent noise isolating earbuds. I really like the sound quality and the app is feature rich. And of course, the unique yet one of the best features of it is the UV light that kills bacteria in the earbuds. That alone is a nice thing to have especially where health is of great importance these times.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great appeal
on September 23, 2020
Posted by: daddyhotsauceketo
from Las Vegas, NV
[This review was collected as part of a promotion.] While I’ve enjoyed the style and comfort of these wireless earbuds I would have to say that if loud sound or bass is important to you these are definitely not it also to add when jogging I seem to have problem where they won’t stay in my ear without stopping to adjust but for gym and casual walks these are great love the wireless charging when I’m on the go grab and get listening to my podcasts or music these by far my favorite hope they have an update to enhance the sound a bit.
Pros: Style/Design, ease of use, Features/Settings, battery, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 23, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Effective
on September 23, 2020
Posted by: meridional
from Arizona
[This review was collected as part of a promotion.] No issues with this pair of buds. Good music and voice quality. Having hard time finding right size cushion adaptor for my ears, which is something I have never experienced, otherwise this would be 5 not 4 stars. I am afraid of dropping one and stepping on it. The right one for my ear keeps coming lose. I have to push it back in and do so reflexively only to engage the ambient sound, which I then have to readjust. Very minor thing of course, but not sure I understand what is going on with the earbud size, again for me at least.
Pros: ease of use, battery, Quality
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
long battery, convenient and SUPER COMFORTABLE
on September 23, 2020
Posted by: sonicsteve7
from Buffalo, New York
[This review was collected as part of a promotion.] The ToneFree headphones are the most comfortable earbuds ever. i never notice them in my ears and they are so light. although not noise cancelling, their tight fit in my ear cancels out noise very well! i can watch tv programs for hours and the battery never runs out! the sound quality is very good and the cute macaron case design is so unique! these are so compact and easy to carry around! for the price, im convinced these are the best wireless earbuds in their segment!
Pros: Style/Design, ease of use, battery, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great features nice price meh battery
on September 23, 2020
Posted by: jjrivera490
from New York
[This review was collected as part of a promotion.] I bought this a month ago I love the bacteria cleaning light and the performance of the buds in audio are really good actually I compare it with different brand models before switching to this one's and the only downside are two things battery life is less than expected in my daily usage and minor interruptions after update 2 left me with one earbud not working after a few minutes of getting both in the case and getting them back on for them to work while working out but in the end they are a really good product the ambient sound works like a charm specially when the sound comes from a specific area the buds will react to that sound and it's the most surprising thing I experience with this buds. I recommend them but if you are expecting great battery life turn ambient sound off.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
on September 24, 2020
Posted by: Aidab
from Portland Oregon
[This review was collected as part of a promotion.] Great Sound and Fit. Great earbuds overall. Would recommend
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best earbuds on the market!!
on September 24, 2020
Posted by: RL11
from Michigan
[This review was collected as part of a promotion.] I've tried out all of the earbuds on the market and the best by far are the LG Tone. I'm impressed with the quality of these earbuds. The ambient sound feature is great and can hear the background noise or you can turn it off to get noise cancelling which blocks out most of the noise. I'm shocked at how immersive it is when ambient sounds is off. They look great, fit well in the ear and comfortable. On top of it, the UV charging case to kill the bacteria. Great product LG!
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com