Customer reviews from lg.com
LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
13
3 Stars
7
2 Stars
5
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Customer Rating
1
Horrible sound quality
on August 15, 2020
Posted by: aaa13
I just received them yesterday. I have been through 4 other big brands and thought I finally found some great earbuds. Size is great. Comfort is great. Sound quality is horrible!!! They sound like very cheap earbuds. Downloaded the app with hopes I could improve the sound, not a chance. I'm really blown away by how the sound quality is so bad. Will definitely be returning these
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 17, 2020
We are sorry to hear the unit did not meet your needs/expectation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DrVaro
from Amherst
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was very excited to pick up a pair of these earbuds. The UV cleaning case seems to be perfect for the world we are living in today.
These were my first pair of truly wireless earbuds. So my first few hours wearing it took a bit of getting used to/trusting they wouldn't fall out. But once I got used to wearing them around the house, I love how small but powerful they can be. These are now my go to set for running. ( I still do push them in a bit but they still haven't actually fallen out.)
Audio quality is good, not quite great. To be fair I'm comparing them to my other over the ear headphones that have great sound, so it may not be quite a good comparison.
The ambient mode, again, works good not quite great. The sound amplification helps a bit but I don't feel they block out enough noise to really need the function.
The UV cleaning is a great feature that automatically is done when you charge them (the charger does need to be plugged in to clean). I'm more prone to ear infections so it be interesting to see if that actually helps with that.
The fact that the case can charge without being plugged in or via wireless charging is really slick.
The device plays a little ringtone and confirms connection whenever you put them on, which I liked.
The LG Tone app is very nice. Has some great built in equalizer modes and you can enable/disable and turn up the ambient sound mode within it.
Microphone(s) provide a very clear audio to people on the phone.
Overall, I think these earbuds are pretty good. Wish the ambient sound meant it blocked out more sound to begin with and the overall sound quality seems about what you'd expect for the price.
These were my first pair of truly wireless earbuds. So my first few hours wearing it took a bit of getting used to/trusting they wouldn't fall out. But once I got used to wearing them around the house, I love how small but powerful they can be. These are now my go to set for running. ( I still do push them in a bit but they still haven't actually fallen out.)
Audio quality is good, not quite great. To be fair I'm comparing them to my other over the ear headphones that have great sound, so it may not be quite a good comparison.
The ambient mode, again, works good not quite great. The sound amplification helps a bit but I don't feel they block out enough noise to really need the function.
The UV cleaning is a great feature that automatically is done when you charge them (the charger does need to be plugged in to clean). I'm more prone to ear infections so it be interesting to see if that actually helps with that.
The fact that the case can charge without being plugged in or via wireless charging is really slick.
The device plays a little ringtone and confirms connection whenever you put them on, which I liked.
The LG Tone app is very nice. Has some great built in equalizer modes and you can enable/disable and turn up the ambient sound mode within it.
Microphone(s) provide a very clear audio to people on the phone.
Overall, I think these earbuds are pretty good. Wish the ambient sound meant it blocked out more sound to begin with and the overall sound quality seems about what you'd expect for the price.
Written by a customer while visiting The Insiders
Posted by: RaquelLozano
from Kyle
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far the testing is going smoothly. 1st day I used them on a mini vacation where we were driving 5 hours away! The battery life is amazing! Considering I was streaming and
using them during the trip I figured they would need charging but surprisingly it didnt! They are very comfortable and fit great making the 5 hours go by quickly. Battery life is great. I was able to get a full immersed sound. So watching my favorite shows was great. On another occasion I used them to listen to music for a workout session. The sound was crisp and amazing! Only struggle was pairing for some reason. Kept asking to pair to 3 devices with same name. Weird but other than that great product! Highly recommend! The ambient feature is great! didn't! Best feature is the UV nano case. So people like me that needs to sterilize and clean it definitely is useful.
using them during the trip I figured they would need charging but surprisingly it didnt! They are very comfortable and fit great making the 5 hours go by quickly. Battery life is great. I was able to get a full immersed sound. So watching my favorite shows was great. On another occasion I used them to listen to music for a workout session. The sound was crisp and amazing! Only struggle was pairing for some reason. Kept asking to pair to 3 devices with same name. Weird but other than that great product! Highly recommend! The ambient feature is great! didn't! Best feature is the UV nano case. So people like me that needs to sterilize and clean it definitely is useful.
Written by a customer while visiting The Insiders
Posted by: barry114
from Aubrey
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Let me start off by saying these are a great pair of wireless headphones. I had seen these headphones in online reviews on several of my favorite websites and was excited to get my hands on a pair of them for myself.
They paired effortlessly with my iPhone and the TONE Free app I downloaded from the App Store. The app pushed the latest firmware download out to the headphones and I was up and running in a few minutes.
I picked up the black pair to match my preferred color of phone, something I'm not able to do with Apple iPods so I was extremely happy for the choice of color.
Sound on the headphones is very comparable to other headphones on the market, the beauty of the TONE Free is that they include Meridian Advanced Audio Technology to help you feel like you are listening to real loudspeakers. They definitely succeed in that!
The earbuds are also rated IPX4 for sweat and waterproofing. I use them with my peloton and love that I don't have to worry about sweating like I do with my apple headphones.
I was able to get almost 5 hours out of a charge and it only takes a few minutes in the charging case to add an hour of listening, handy for work and working out!
I also really like the charging case. Round and it fits in my pocket really well. It also has a cool feature that includes a uv light that kills any bacteria that might be on your headphones, pretty nice especially since I am using them with my bike and I get really sweaty after a ride!
All told these are a really solid choice of wireless headphones, lots of cool features and most importantly great sound.
Written by a customer while visiting The Insiders
Posted by: Elizabethanne111
from San Leon
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I received the LG Tone Free Earbuds, I admit I was somewhat disappointed that they were the "stick" design. I have similarly designed listening devices that are constantly falling out of my ears or flying down the road behind me when I am cycling. However, when I put these to the test during some intense housecleaning , the medical grade silicone LG TONE Free Earbuds didn't budge! And unlike every headphone or earbud I have ever used, they did not start hurting my ears after 30 minutes. These were an absolute pleasure to wear. I was sweating, bending, scrubbing, wringing, and twisting all afternoon, yet these amazing ear buds stayed put through it all. These earbuds don't give up either. The run time on them is a very generous six hours, with 12 more in the case, for a total of 18 hours without needing a charge. The icing on the cake is the really innovative and timely UV Charging Case that kills 99% of bacteria. I have been using them exclusively since. Movies, phone calls, you name it.
As soon as they are unboxed, the TONE Free are automatically pairing with your smart phone or tablet and registering their product info and yours with LG. With your permission an app is installed that allows you to tune and equalize them to your specifications. Very clever design and execution. Life's Good they say, and I'm impressed.
As soon as they are unboxed, the TONE Free are automatically pairing with your smart phone or tablet and registering their product info and yours with LG. With your permission an app is installed that allows you to tune and equalize them to your specifications. Very clever design and execution. Life's Good they say, and I'm impressed.
Written by a customer while visiting The Insiders
Posted by: Anonymous
from BOTHELL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using LG TONE Free earbuds for the last one month and very impressed with its sound quality. The earbuds are lightweight too and stay comfortably in the ears. It has solid battery life and the battery lasts for 5-6 hours on every charge. I use it to attend my office conference calls and also for listening to music. I have also downloaded the TONE app on my phone to conveniently control equalizer and ambiance sound function. When you open the case of the earbuds, the blue UV nano lights inside the case looks really cool. I would definitely recommend these feature-loaded earbuds to anyone looking for an excellent quality wireless earbuds available at a decent price.
Written by a customer while visiting The Insiders
Posted by: Aghoward
from Stockbridge
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So, these LG Buds arrived, and I was excited to give them a try. I have never had wireless buds with this form factor so I was curious to see if they would stay in my ears. I must say I was pleasantly surprised at how well the earbuds stayed in my ear. They stayed secure for my day to day movement, but I did not test them out on a workout so not sure how they would fair. Based on how they fit in the ear I do not think they will hold up to a HIIT workout. Now on to the pairing process. They were very easy to pair with my smart phone. Once I opened the case, they were available to pair. I like the form factor of the case. Very small and easy to carry around in the pocket. They case also has a UV light feature to “sanitize” the buds when in the case. I like that the led on the case is multicolored to let you know what charge the case has. On to the sound. I thought the earbuds were very crisp sounding. Music and audio come through very clearly. I would like them to have more overall volume. The touch features on the earbuds works well and is not too overly sensitive. The one feature the touch for ambient sounds was a little finicky but not too bad. Speaking of the ambient sound, I must say that the feature picks up a lot of noise around you when not in use. You can hear even the slightly sounds. I was by small creek with them in and could hear the water rolling down the stream. While it does pick up the ambient sounds it sounds very artificial or almost like you are hollow space the way the sounds come across. There is an adjustment for the level in the app. Moving on to the accompanying app. It has features that let you see your charge, adjust ambient sound and some preset equalizer settings. The EQ setting are decent. You can notice some change in the audio profile. There is also the ability to save two custom setting for those that are particular about their sound profiles. The app includes instructions and some customization options. You can customize the touch controls and notifications for the buds. There is also a find my buds feature that may come in handy. All in all, I was impressed with the Tone free FN6Bs. The definitely deliver function and sound that I can use on a daily basis.
Written by a customer while visiting The Insiders
Posted by: Isamplepr
from Springfield
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is audio quality at his best. With the ability to customize how I want my sound on the app it makes it easy to have great sound with base while hearing my music or a clear crisp sound when hearing my audio books. This LG tone free earbuds are perfect.
The little magic case is one of the best features. Its fast charging and the battery life is great, small and compact, its lightweight and sleek and UVnano technology that kills 99.9 % of bacteria. This is very important specially in this time. I know my headphones are sanitize and fully charge at the same time.
The little magic case is one of the best features. Its fast charging and the battery life is great, small and compact, its lightweight and sleek and UVnano technology that kills 99.9 % of bacteria. This is very important specially in this time. I know my headphones are sanitize and fully charge at the same time.
Written by a customer while visiting The Insiders