Customer reviews from lg.com
LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
13
3 Stars
7
2 Stars
5
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Posted by: Coinin
from Philly, PA
Verified Purchase:Yes
While the sound is acceptable, I cannot get these buds to stay in my ears unless I'm perfectly still. They are not practical for any activity, even light housework. I have tried every attachment that came with these earbuds and even other rubber pieces designed for different earpiece models and nothing works. The ambient sound feature is off-putting and the controls are so sensitive that I cannot adjust the buds without pausing the audio or turning it on. The charging case and UV 'cleaning' feature are nice touches, but the product itself is not worth it.
Quality
3
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 10, 2022
Thank you for taking the time to communicate with LG about your experience with your LG product. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Brownaline
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got a great deal on this product I was looking for this product and got a great price for this
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ceferino P Pasion
from Bergenfield, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product because they have almost the same feature with apple ipod....
Pros: ease of use, Quality, battery, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Leo77
from Baltimore Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few months ago and I'm so happy I did
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lala66
from Texas
Verified Purchase:Yes
Wonderful product, sounds amazing. The service warranty is great. They stand behind their product.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Foyle
Verified Purchase:Yes
Just received them in the mail. Sound is amazing and fit in ear is comfortable: I really enjoy this product and the value
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Christopher Cadogan
from Davenport, IA
Verified Purchase:Yes
Comfortable, sound great, and easy to use! Great battery life and the sanitization feature is nice to have.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Rita, Social/LG, May 12, 2023
We are delighted to learn that your LG Wireless Earbuds is providing you with a five-star experience! We also appreciate you providing details on the outstanding features and abilities it possesses. This drives us to keep enhancing our products and services. Should you need us for any future issues or concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. ~Rita
Written by a customer while visiting lg.com
Posted by: Omar233
from Pittsburgh PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compre los audífonos y sus funciones son muy buenas
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
1
Written by a customer while visiting lg.com