Customer reviews from lg.com
LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
58
4 Stars
13
3 Stars
7
2 Stars
5
1 Star
5
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for LG - TONE Free HBS-FN6 - True Wireless Earbud Headphones - White
Posted by: Tk005
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been a lifesaver, easy to connect to Bluetooth and excellent audio and mic quality
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Good until!
on March 19, 2022
Posted by: Angela Baby
from St. Petersburg, FL
I bought these not even a year ago and today they just stopped working. I've charged them and everything. I even unpaired them and when I tried to pair them again they won't pair with my phone. What a waste of money
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, March 22, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Posted by: LRustam
from Oceanside, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] In 8 months stopped working, I try to listen a music and in 2-3 minutes stop working...
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Response from lg.comBy Sandy, Social Media, April 11, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Garbage
on July 14, 2022
Posted by: Armond Mephisto
These earbud have given me nothing but trouble since I've purchased them. Most of the time when making calls people can't hear me but all my background noise comes in perfectly clear. Today my left earbud just became disconnected and won't connect regardless of them being in the case. This are total trash and I wish I could get my money back.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, July 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: Rodneystime
from Scottsdale, Az
Verified Purchase:Yes
This is my 2nd Pair.
I keep one pair for my LG Phone and I keep this pair at home for my Sound System, also LG - XBoom when my wife wants quiet and I want tunes :).
These are great. The quality and sound are outstanding
I keep one pair for my LG Phone and I keep this pair at home for my Sound System, also LG - XBoom when my wife wants quiet and I want tunes :).
These are great. The quality and sound are outstanding
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ramsay123
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great battery life great sounds. Love the product!
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Pattanak96
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just wished they worked stay in my ears and I even changed the sizes.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mintybreath29
from Wenatchee WA
Verified Purchase:Yes
I'm loving these ear buds, the only issue I've faced is occasional disconnecting from my phones Bluetooth. But turning off and on the Bluetooth on my phone and reconnecting the buds fixes the issue.
Pros: ease of use, Quality, battery, Style/Design, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com