Customer reviews from lg.com
LG - TONE Free HBS-FN4 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
84
4 Stars
15
3 Stars
12
2 Stars
6
1 Star
8
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for LG - TONE Free HBS-FN4 - True Wireless Earbud Headphones - White
Posted by: Tylerman
from Cali
Verified Purchase:Yes
Bought these when they first came out. Didnt set the bar high since they were 100 bucks. But kinda regret I didnt. There really isnt anything special about them. They work. Lol
Pros: ease of use, Quality, Style/Design
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Kleal2808
from Houston, TX
Verified Purchase:Yes
I was calling to check on the status of my repair and the representative I spoke with did not give me information oon what I was looking for and did not seem willing to help
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social , March 20, 2023
Hi, this is not the experience we wish for our customers! Please contact us via social media (@LGUSA on Facebook or @LGUSSupport on Twitter) so that we can further assist you. Please send us a direct message on Twitter or a private message on Facebook and we'd be happy to look into your issue. ^Chris
Written by a customer while visiting lg.com
Posted by: Anonymous
from Louisville ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sound quality was great for audio as well as phone calls
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Chris_01
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Functionality is great in general, good sound and ambient mode but battery died after 11.5 months of use
Pros: Quality
Quality
2
Features
5
Value
4
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 28, 2023
Hey there, we are glad to hear how well your LG Tone was working for you. It is sad to hear that the battery did not last its life! We are always looking at innovating and updating our products, and feedback from customers like you greatly helps! http://spr.ly/6420RB92C ~Tegan
Written by a customer while visiting lg.com
Posted by: Nimish
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product at greaat price better than Airpod I will not spend any more on Airpods
Written by a customer while visiting lg.com