Customer reviews from lg.com
LG - TONE Free HBS-FN4 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
84
4 Stars
15
3 Stars
12
2 Stars
6
1 Star
8
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for LG - TONE Free HBS-FN4 - True Wireless Earbud Headphones - White
Posted by: ShellyCool
from Bronx
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the fact that it fits my ears without falling out of my ears. I am an audio enthusiast and I can say that these are of high quality. The bluetooth connection was fast and easy. The active noise cancellation was good and I was able to hear better. The quality of the sound and bass was excellent and I have no complaints. I did receive this product at a discounted price in exchange for my honest opinion. It is priced just right and you get what you pay for.
Written by a customer while visiting The Insiders
Customer Rating
5
Amazing :3
on June 10, 2021
Posted by: Lifesmore123
from New bruanfels,Tx
I bought these about 3 months ago and i love them, the noise cancellation and ambient modes are great the app helps alot
Too, and the silicone ear peices are great but i wish yall made ear peices with hooks on the end to wrap around our ear because these fall out almost every 30 minutes if i dont push them back in,its not the size thats an issue i checked that but they still slowly slide out of my ear
While im jamming out to my music with these meridian qaulity earbuds thats all and thank you for your very enjoyable earbuds
Too, and the silicone ear peices are great but i wish yall made ear peices with hooks on the end to wrap around our ear because these fall out almost every 30 minutes if i dont push them back in,its not the size thats an issue i checked that but they still slowly slide out of my ear
While im jamming out to my music with these meridian qaulity earbuds thats all and thank you for your very enjoyable earbuds
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Busybee40
from Los Angeles, CA
Verified Purchase:Yes
Disappointed that LG does not support replacement parts (i.e. gel covers for these ear buds).
Sound is okay, look nice, sound cancellation is good. BUT the button on buds really, really small,hard to minuplate.
Sound is okay, look nice, sound cancellation is good. BUT the button on buds really, really small,hard to minuplate.
Pros: Style/Design, Performance
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
App does not work on Iphone 7
on October 20, 2021
Posted by: elvinhydrv
The app does not work at all!!! (Iphone 7, IOS15). There is also issue using it with my notebook. Sound cuts for a second frequently. Unfortunately, with this price I would not expect such downsides from LG. Please update the app.
Pros: Style/Design, Features/Settings, Quality
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 20, 2021
Please contact LG Customer Support by private message via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Be sure to provide your contact information, IMEI number or model/serial numbers and date of purchase. Our Mobile Communications Support will be better able to assist you. We will do everything in our power to help and apologize for any inconvenience experienced. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great bargain..
on January 1, 2022
Posted by: Bait_Yashoot
from Chicago, USA
[This review was collected as part of a promotion.] These headsets have been a great fit for me. A good compromise between price and functionality. The noise cancelling is just what I needed to be. The control functions are perfect.
I would recommend this to a friend!
Quality
3
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
such an excellent sound!
on February 22, 2022
Posted by: pengsoo
from TX
[This review was collected as part of a promotion.] Whenever I listen to music with fn7, I feel so happy with clear sound and high quality
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed
on May 11, 2022
Posted by: Backtowires
from Norfolk
was exited to get these but after a month of use, one side has stopped working.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, May 11, 2022
Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair. Thanks. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
3
Loved them till my left ear bud started to die.
on August 12, 2022
Posted by: EmJackson
from Buckeye, AZ
I got these ear buds a couple years ago so I know they are a bit older. But my left ear bud has stared glitching while I am using them. And I have to adjust my head for them to come back on. Also the rubber inner ear peice has never fit properly. It was fine for me for the time being cause I know I have tiny ears but I do hurt after wearing them for over half and hour.
Pros: ease of use
Quality
4
Features
3
Value
4
Response from lg.comBy Sandy, Social Media, August 15, 2022
Thank you for providing us your feedback and we will be happy to pass this along.^Sandy
Written by a customer while visiting lg.com