Customer reviews from lg.com
LG - TONE Free HBS-FN4 - True Wireless Earbud Headphones - White
Average customer rating
4.3
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
84
4 Stars
15
3 Stars
12
2 Stars
6
1 Star
8
67%of customers recommend this product.
(
28 out of
42)
Customer Reviews for LG - TONE Free HBS-FN4 - True Wireless Earbud Headphones - White
Posted by: Sunshineinsider
from Atlanta
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the FN6 version for my 17-year-old son. I was so impressed that he couldn't break or damage these headphones that I decided to try a pair of FN7's for myself. They come in a very sleek case and are easy to charge. The case and the buds are very nicely designed, compact, and effortless to slip into a pocket, especially being round shape. A great feature of the silicone is that it is made with an antibacterial coating and the UV nano light option seems to be a great feature with all of the sanitization needs now. The controls on the headset outside really help. Now I don't have to remove them to make adjustments. The Ambient Sound Mode feature helps me be able to hear surrounding sounds while listening with both earbuds in. The sound by meridian hits the highs and lows of every beat of the music. The dual microphones help me hear clearly on phone calls and the sound is not muffled. The HearThrough and noise cancellation helps with my calls in important meetings by making the call clearer. The Eq settings help with creating the perfect bass sound on the high hitting hip hop songs that we both listen to. Dust and water resistance is great. I tend to do a lot of things for outdoor photography and these help with that. The battery life lasts for days and the size of the case helps with charging in small places like the car. Overall the durability and quality are great!
Written by a customer while visiting The Insiders
Posted by: Anonymous
from Wharton
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had a great experience with these headphones. They were very easy to connect to the phone and get started. They are very durable as I have used them during my runs and workouts and fit in the ear very well. I also did a work out in the rain and the water resistant is great with them. They battery life is good but I feel like they could be a little better. I charged them fully when I opened them but they only lasted about 15 hours before they need to be charged again. The music quality is great and the noise canceling feature works very well. The design is very sleek and the bass in the headphones is good. I am super satisfied with these headphones and have told my friends about them.
Written by a customer while visiting The Insiders
Posted by: jasminep
from HEMET
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received these earbuds about 2 weeks ago and I must say I am truly impressed. They fit comfortably on ears and don't fall even when jogging. I love the design of the buds they stay and place and are comfortable. I like that they easily connect through bluetooth. The sound is superb. I like the preset bass boot setting in the app. What I love most of them is that the case sanitizes them which is amazing especially in the times we are living at the moment. It held the charge quite well. and are super easy to charge on the sleek charging case.My son tried them and loved them as well. I would definitely recommend them.
Written by a customer while visiting The Insiders
Customer Rating
3
It’s Turning off my oled tv after 10 to 15 mins
on January 18, 2021
Posted by: Devsam
from Texas
[This review was collected as part of a promotion.] They are good when connected to phone but I bought these just to use on my lg oled tv, several times after 10 to 15 mins it’s turning off TV, not sure how that is happening and when I disconnect these my tv stays normal and it won’t turn off
Pros: Style/Design, Quality, easy to use
Response from lg.comBy ^DLI, LGE Social Media, February 3, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Lauderdale Lakes
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was looking for some earbuds that were somewhere between regular earbuds and noise cancelling buds and the LG TONE Free FN7 earbuds fit the bill. Now that I’m working from home full time, I need to be able to concentrate but still hear the people and pets around the house. The active noise cancellation allows be to do that with no issues! I love that the ear gels are made of medical grade silicone, I feel safer and I feel like they stay in better than my previous earbuds. The sound is high quality and very convenient to customize with the Tone Free App. The charging case is the perfect size to shove in my pocket or stash in a bag and charges the buds super quickly although the battery stays charged for a good amount of time. I like that I can wirelessly charge using the charging pad on my desk! My only improvement would be the microphone, sometimes it was hard for people to hear me on the phone. Overall a good value!
Written by a customer while visiting The Insiders
Posted by: emadgreek
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sound and features are great. I like them better than Apple and Samsung. Very comfortable and sound is great.
Pros: Style/Design, ease of use, Features/Settings, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joeb33
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best buds for the money. Just love them. Easy to connect and use. Look great and charges on case.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Omar OLED
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to pair. Good for phone conversations. Sound quality is not good enough for to music.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 9, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com