Customer Reviews for GE Profile - 30" Built-In Single Electric Convection Wall Oven with Left-Hand Side-Swing Door - Stainless Steel
Customer Rating
2
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on June 11, 2024
Posted by: Average Joe 2
from Monument, CO
The oven is attractive, well finished, and the display is bright, functional, and easy to use. The side hinge door greatly increases usability and accessibility. The roller rack operates smoothly and consistently. We are pleased with these features.
The fixed rack is a little too wide and makes contact with the ceramic coating on the inner oven wall sliding the tray in and out. I fear this will wear through the coating over time. However, it is possible this is due to tolerance stack or the installation.
The overwhelming negative and the reason for deducting stars js: in order to use the Air Fryer feature, you must connect the oven to WiFi, create a GE account, download the GE app, and pair the two. That feature is made inaccessible until you complete those steps. I paid for an over with an air fryer and GE held that feature hostage until I offered my personal information and access to the device I paid for. And that is completely unacceptable. If I had known this feature were hidden behind this artificial barrier, I would not have bought the oven. It's unethical to pay for a device for its feature set only to learn later that there are conditional barriers blocking those features.
Features
1
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael, GE_Appliances, June 12, 2024
We’re happy to hear that you’ve been enjoying how easy your new oven is to use, and that the roller rack has been working so well for you. However, we hate to hear you’ve had issues with the fixed rack dragging on the sides, and that you have privacy concerns when it comes to using our SmartHQ app. We want to help. We recommend taking a look at the article below for tips on helping your fixed rack slide more smoothly.
Our SmartHQ app provides unmatched convenience, as well as software updates that can help improve the operation and add features to your already excellent oven. You can read more about the advantages below.
This eye level oven is one designed with common sense. When the door is opened the heat does not hit you in the face and I don't have to reach across a hot door to get a hot casserole or dish out. Easy enough to take out with hot pads and place on pull out cutting board in front. It is also easy to operate - not overly complicated. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, May 9, 2024
We're so glad to hear you're pleased with your new wall oven! This unit offers many features, including built-in wifi! You can connect, control, and manage your oven from anywhere with your smartphone or tablet. Thank you so much for choosing GE Appliances for your home!