Customer reviews from geappliances.com
GE Profile - 30" Built-In Single Electric Convection Wall Oven with Left-Hand Side-Swing Door - Stainless Steel
Average customer rating
4.6
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
79
4 Stars
11
3 Stars
2
2 Stars
1
1 Star
5
96%of customers recommend this product.
(
70 out of
73)
Customer Reviews for GE Profile - 30" Built-In Single Electric Convection Wall Oven with Left-Hand Side-Swing Door - Stainless Steel
Customer Rating
1
Dead on Arrival
on December 14, 2023
Posted by: Laura 09
from Greenville, SC
Sadly our oven was dead on arrival. It was installed on December 5. It never worked from the moment we got it. The oven would not respond. Then after waiting a bit, it turned on heated to 190 F and froze. We were not able to turn off the oven or do anything with it. The only way we could turn the oven off when it froze was to flip the breaker on our electrical panel. We called for tech help the day we got it. The troubleshooting ideas did not work. An engineer came out to look at it. The oven did all of the same things to him that it did to us. It took a while to come in, heated to 190, froze, and would not turn off until we flipped the breaker. The engineer said that we need a new motherboard and another part. So from the moment we received our brand new oven, it did not work. I bought a lemon. I bought a brand new unusable oven. GE does not want to install a brand new oven. They want me to keep the broken oven and have it repaired before we ever got to use it. We are not happy customers.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 21, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear about the oven having so many issues during installation. That is not the kind of experience we want for anyone.
We're glad you got in touch with our service team and had one of our technicians check everything out. Also, we are going to note this down and forward it over to our product team to review. This way we can look for improvements and help prevent this from happening in the future.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're glad you got in touch with our service team and had one of our technicians check everything out. Also, we are going to note this down and forward it over to our product team to review. This way we can look for improvements and help prevent this from happening in the future.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Unsure of the Quality
on July 21, 2022
Posted by: Okedmond
from Oklahoma
Door handle bottom attachment point not secured. When opening he door a noticeable gap @ 1" between the door and handle appears. I don't think this is supposed to happen. Also the door is slightly at an angle, thus making the door hard to open and close. I notified the appliance store and waiting for something....
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , July 26, 2022
Hello- We appreciate your purchase. This is a beautiful model and we are sorry to hear you are having an issue with the handle. Please take advantage of your warranty and reach out to GE Consumer Service by calling 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Sign up required to use features
on June 11, 2024
Posted by: Average Joe 2
from Monument, CO
The oven is attractive, well finished, and the display is bright, functional, and easy to use. The side hinge door greatly increases usability and accessibility. The roller rack operates smoothly and consistently. We are pleased with these features.
The fixed rack is a little too wide and makes contact with the ceramic coating on the inner oven wall sliding the tray in and out. I fear this will wear through the coating over time. However, it is possible this is due to tolerance stack or the installation.
The overwhelming negative and the reason for deducting stars js: in order to use the Air Fryer feature, you must connect the oven to WiFi, create a GE account, download the GE app, and pair the two. That feature is made inaccessible until you complete those steps. I paid for an over with an air fryer and GE held that feature hostage until I offered my personal information and access to the device I paid for. And that is completely unacceptable. If I had known this feature were hidden behind this artificial barrier, I would not have bought the oven. It's unethical to pay for a device for its feature set only to learn later that there are conditional barriers blocking those features.
Features
1
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael, GE_Appliances, June 12, 2024
We’re happy to hear that you’ve been enjoying how easy your new oven is to use, and that the roller rack has been working so well for you. However, we hate to hear you’ve had issues with the fixed rack dragging on the sides, and that you have privacy concerns when it comes to using our SmartHQ app. We want to help. We recommend taking a look at the article below for tips on helping your fixed rack slide more smoothly.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673
Our SmartHQ app provides unmatched convenience, as well as software updates that can help improve the operation and add features to your already excellent oven. You can read more about the advantages below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23810
That being said, we do understand being concerned with your online privacy. You can read about GE’s commitment to your privacy at the link below.
https://www.geappliances.com/privacy/privacy_center.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18673
Our SmartHQ app provides unmatched convenience, as well as software updates that can help improve the operation and add features to your already excellent oven. You can read more about the advantages below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23810
That being said, we do understand being concerned with your online privacy. You can read about GE’s commitment to your privacy at the link below.
https://www.geappliances.com/privacy/privacy_center.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the side swing door and Everything else.
on April 26, 2021
Posted by: ivadeane
from Redding, CA
I love this oven, the side swing door is easy to use, I can put in or take out heavy pots without having to reach over the oven door. The two interior lights make it easy to see what you are cooking, the slide out rack is smooth, haven't used the air fry capability yet or the multi-convection function either. The sleek design is beautiful to look at.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 27, 2021
Hi, Thank you so much for your excellent feedback! We're delighted to hear you are happy with your new sleek oven with a side swing door and we’re confident it will serve you very well in the coming years. Thanks for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
WALL OVEN WITH EVERYTHING!
on November 20, 2021
Posted by: RA0423
from LONGVIEW
This oven has won me over! besides the side opening ( great feature when you're short and loading a large casserole dish in ), the features are amazing. With Thanksgiving upon us, the turkey feature will be a plus to cooking the perfect turkey. Very informative videos to help you with cooking! Thank you GE!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Meet the expectations, for the most
on December 30, 2021
Posted by: BaBaYaierRR
from Seattle, WA
Pros
#1 When setting cooking time it is actually turning off the oven
#2 Easy intuitive operation.
#3 Easy access
Cons
The only con I found, no dehydration option in the air dryer.
#1 When setting cooking time it is actually turning off the oven
#2 Easy intuitive operation.
#3 Easy access
Cons
The only con I found, no dehydration option in the air dryer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Best oven I’ve ever owned
on March 1, 2023
Posted by: jljancewicz
from Hancock, Maine
We were looking for a very specific product and spent months researching this oven. Our only regret is not buying two of them!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on March 15, 2023
Posted by: Gegedrass
from Altoona, pa
Love the wifi feature! You can preheat your oven before u get home from the store. Love how it opens like a microwave instead of a regular oven door!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com