Customer reviews from cafeappliances.com
Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Stainless Steel
Average customer rating
4.6
(682 Reviews)
Rating breakdown 682 reviews
5 Stars
532
4 Stars
73
3 Stars
33
2 Stars
11
1 Star
33
91%of customers recommend this product.
(
502 out of
551)
Customer Reviews for Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Stainless Steel
Customer Rating
4
Nice oven, clock needs an update
on February 8, 2021
Posted by: ET1234
from California
Great double oven. The only issue I’ve noticed so far is the clock always automatically adjusts to EST when connected to WiFi. I’ll manually set the time and within hours it’ll change itself. There appears to be no way to set the time zone, and no way to stop the automatic time adjustment, so my clock is always 3 hours off. It seems like I’ll need to choose between an accurate clock or WiFi capability.
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hi there ET1234,
Thanks so much for posting this review. We're glad to hear you like the oven. We can definitely understand your frustration with getting the clock for your time zone. For any questions regarding the WiFi, please call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
We hope this is helpful. Stay in touch. Mike@Cafe
Thanks so much for posting this review. We're glad to hear you like the oven. We can definitely understand your frustration with getting the clock for your time zone. For any questions regarding the WiFi, please call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
We hope this is helpful. Stay in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features!
on February 18, 2021
Posted by: Chef Mom
from The Woodlands, TX
I bought this double wall oven to replace a Thermador double wall oven and have been extremely pleased. It takes a very short time to preheat and cooks evenly and efficiently. I have only used the air fry feature once, and was not entirely thrilled; however, I am new to air frying so I am sure I need to experiment (would have been helpful if the manual included a "how to"). I would award 5 stars if the oven lights and timer worked
independently for each oven rather than for one and if the clock would hold the correct time (have to constantly adjust the clock, even using the app).
independently for each oven rather than for one and if the clock would hold the correct time (have to constantly adjust the clock, even using the app).
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 19, 2021
HI Chef Mom - We are delighted to hear how pleased you are after choosing a new Cafe double wall oven for your home. We're thrilled to hear the unit is preheating quickly and performing well. We're sure you will be happy with the air fry feature with a little more experience.
We are sorry the Owner's Manual was not included with your new ovens. The Owner's Manual is available to review or download online:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000379.pdf
If you would like a copy of the manual mailed to you, please contact us to request one at: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your name, address, phone number and the complete model and serial numbers for your double oven and ask to have a manual mailed to your home.
We are happy to share your feedback regarding the missing manual, interior oven lights and operation of the timer with our cooking products design team.
Last but certainly not least, if you continue to find you're needing to adjust the clock settings, you may want to have service out to check the unit during your warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment.
We welcome you to the Cafe family and wish you all the best!
Vikki@Cafe
We are sorry the Owner's Manual was not included with your new ovens. The Owner's Manual is available to review or download online:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000379.pdf
If you would like a copy of the manual mailed to you, please contact us to request one at: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your name, address, phone number and the complete model and serial numbers for your double oven and ask to have a manual mailed to your home.
We are happy to share your feedback regarding the missing manual, interior oven lights and operation of the timer with our cooking products design team.
Last but certainly not least, if you continue to find you're needing to adjust the clock settings, you may want to have service out to check the unit during your warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment.
We welcome you to the Cafe family and wish you all the best!
Vikki@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on February 19, 2021
Posted by: Wrg70
from Pittsburgh
Appliances installed 2 weeks ago. Very happy with purchase
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Enjoying
on February 22, 2021
Posted by: Julia 1
from Mississippi
My husband put the oven in about 2 weeks ago so far we are enjoying it.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 24, 2021
Hello Julia 1- Thank you for taking the time to share your review. We are so happy to hear you are enjoying it. Please let us know if you have any questions. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic oven !!
on February 27, 2021
Posted by: Jason S
from Chester Springs, PA
Great features! Easy to use. Works perfectly. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this oven. Excellent intuitive interface
on February 28, 2021
Posted by: chmcfarland2701
from Austin
New home, new oven. Easy to use interface with a responsive touchscreen. Wifi works great. But the most important thing is the way it cooks. Very even cooking and plenty of room.
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 1, 2021
Hello chmcfarland2701- Thank you for taking the time to share your review. Congratulations on your new home and new oven. This is a beautiful oven and we are so glad to hear you are enjoying all the features and the end results. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks Great
on March 5, 2021
Posted by: Msgjld300
from At Paul
We’ve had for about 3 weeks, so far it’s works as advertised.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , March 8, 2021
Hello Msgjld300- Thank you for taking the time to share your review. We understand that you haven't had much time to use your ovens yet. If you have any questions in the future, please feel free to reach out to our GE Answer Center at 1-800-626-2000. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Touch screen and beautiful design
on March 16, 2021
Posted by: Morrfam
from Omaha, NE
We have only had our cafe appliances for a couple of weeks but so far we love them. Love the touch screen on the ovens and the dishwasher cleans well and is quiet.
Written by a customer while visiting cafeappliances.com