Customer reviews from cafeappliances.com
Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Stainless Steel
Average customer rating
4.6
(674 Reviews)
Rating breakdown 674 reviews
5 Stars
525
4 Stars
73
3 Stars
32
2 Stars
11
1 Star
33
91%of customers recommend this product.
(
497 out of
546)
Customer Reviews for Café - 30" Built-In Double Electric Convection Wall Oven with True European Convection and In-Oven Camera, Customizable - Stainless Steel
Customer Rating
4
Great controls
on January 25, 2021
Posted by: A2021
from Colorado Springs, CO
We built a house and selected this double oven. I have used for about a month. The interactive control screen is easy to use and I love the ease with which you can move between upper and lower oven on screen. The kitchen timer is fantastic and I like the chime that rings one minute befor time is up. I have only used the convention roast function so far so I only gave 4 stars since I have not done any baking or broiling.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Looks beautiful and very easy to use!
on January 26, 2021
Posted by: DDPD
from Show Low, AZ
We made a great selection on the Cafe! Decision came down to two brands and we are so happy with the Cafe selection.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, January 27, 2021
Hello DDPD-Thank you for taking the time to share your review. We love hearing that you are happy with your decision to purchase Café. Our Café appliances are beautiful! Please let us know if you have any questions in the future, we are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Pretty nice set
on January 30, 2021
Posted by: JAPaleo
from Tx
This was purchased for our new home. So far they worked awesome. So many features built in.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great looks and features.
on January 30, 2021
Posted by: tpn1970
from missouri
I bought this for My new house it's my second set of GE CAFE.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 2, 2021
Hello tpn1970-We appreciate your review. This is an amazing oven and we are so happy to hear you love the features. Thanks so much for your business. Please let us know if you have questions in the future. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Doesn’t cook food as well as anticipated
on January 31, 2021
Posted by: Leahutchins
from Malvern PA
I bought this wall oven and am ambivalent. I have discovered that the only way to get food cooked the way I want it done is to use the convection roast. If I use the regular bake the item I am trying to bake comes out raw
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, February 1, 2021
Hello Leahutchins- We appreciate you taking the time to share your review. We are so sorry to hear you are having this issue with your oven. We recommend trying this biscuit bake test. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653 Your oven temperature can be adjusted up or down by 35 degrees. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000379.pdf If this doesn't help, please take advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737. Thank you! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
High end!
on February 1, 2021
Posted by: Kcs010
These ovens are both beautiful and highly functional— a win, win if you ask me. I love being able to use the app, both to preheat the oven from the backyard and to understand each of the different convection formats. We couldn’t be more pleased.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances , February 2, 2021
Hello Kcs010- Thank you for taking the time to share your review. We are so glad to hear you and your family our pleased with your purchase. This is a beautiful model and agree that the app is so convenient. Please let us know if you have questions in the future. We are here to help! Joyce@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice oven, clock needs an update
on February 8, 2021
Posted by: ET1234
from California
Great double oven. The only issue I’ve noticed so far is the clock always automatically adjusts to EST when connected to WiFi. I’ll manually set the time and within hours it’ll change itself. There appears to be no way to set the time zone, and no way to stop the automatic time adjustment, so my clock is always 3 hours off. It seems like I’ll need to choose between an accurate clock or WiFi capability.
I would recommend this to a friend!
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 17, 2021
Hi there ET1234,
Thanks so much for posting this review. We're glad to hear you like the oven. We can definitely understand your frustration with getting the clock for your time zone. For any questions regarding the WiFi, please call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
We hope this is helpful. Stay in touch. Mike@Cafe
Thanks so much for posting this review. We're glad to hear you like the oven. We can definitely understand your frustration with getting the clock for your time zone. For any questions regarding the WiFi, please call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
We hope this is helpful. Stay in touch. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great features!
on February 18, 2021
Posted by: Chef Mom
from The Woodlands, TX
I bought this double wall oven to replace a Thermador double wall oven and have been extremely pleased. It takes a very short time to preheat and cooks evenly and efficiently. I have only used the air fry feature once, and was not entirely thrilled; however, I am new to air frying so I am sure I need to experiment (would have been helpful if the manual included a "how to"). I would award 5 stars if the oven lights and timer worked
independently for each oven rather than for one and if the clock would hold the correct time (have to constantly adjust the clock, even using the app).
independently for each oven rather than for one and if the clock would hold the correct time (have to constantly adjust the clock, even using the app).
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, February 19, 2021
HI Chef Mom - We are delighted to hear how pleased you are after choosing a new Cafe double wall oven for your home. We're thrilled to hear the unit is preheating quickly and performing well. We're sure you will be happy with the air fry feature with a little more experience.
We are sorry the Owner's Manual was not included with your new ovens. The Owner's Manual is available to review or download online:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000379.pdf
If you would like a copy of the manual mailed to you, please contact us to request one at: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your name, address, phone number and the complete model and serial numbers for your double oven and ask to have a manual mailed to your home.
We are happy to share your feedback regarding the missing manual, interior oven lights and operation of the timer with our cooking products design team.
Last but certainly not least, if you continue to find you're needing to adjust the clock settings, you may want to have service out to check the unit during your warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment.
We welcome you to the Cafe family and wish you all the best!
Vikki@Cafe
We are sorry the Owner's Manual was not included with your new ovens. The Owner's Manual is available to review or download online:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000379.pdf
If you would like a copy of the manual mailed to you, please contact us to request one at: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your name, address, phone number and the complete model and serial numbers for your double oven and ask to have a manual mailed to your home.
We are happy to share your feedback regarding the missing manual, interior oven lights and operation of the timer with our cooking products design team.
Last but certainly not least, if you continue to find you're needing to adjust the clock settings, you may want to have service out to check the unit during your warranty period. Please call 1-800-432-2737 M-F 7am-10pm, Sat 8am-6pm, Sun 8am-6pm EST to schedule a service appointment.
We welcome you to the Cafe family and wish you all the best!
Vikki@Cafe
Written by a customer while visiting cafeappliances.com