Customer reviews from geappliances.com
GE Profile - 30" Built-In Double Electric Convection Wall Oven with Left-Hand Side-Swing Door - Stainless Steel
Average customer rating
4.6
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
129
4 Stars
20
3 Stars
5
2 Stars
2
1 Star
7
92%of customers recommend this product.
(
109 out of
118)
Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven with Left-Hand Side-Swing Door - Stainless Steel
Customer Rating
1
Hasn't Worked But for a Single Day
on November 9, 2021
Posted by: BallyFishDr
from Charleston, SC
We installed this product in our new construction home, very excited to have this luxury piece of equipment. The product looks great and my wife really likes the vertical open doors on the appliance. The downside is we have now been living in the home for going on 3 weeks and except for the very first attempt to use the appliance it has not worked. We cannot get any reaction from the unit, though we have confirmed there is power to the unit. This has made it impossible for us to judge the actual performance of the unit or investigate all the features we were hoping to make use of. Looks like it is going to be well over a month before we will actually be able to use the unit for any period of time.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 10, 2021
Hi there, and congratulations on your new home! We know how important having quality new appliances is when you've just moved in, and we truly hate to hear the oven hasn't been working properly for you. That is definitely not the positive ownership experience we want you to have.
As you have already checked that power is reaching the unit, you may want to make sure the oven isn’t in Sabbath mode and review the oven controls for any possible issues. Information about the controls and entering or exiting Sabbath mode are available in your manual, linked here:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000963.pdf . We hope that information may prove helpful for you, but if needed our service department is available at 1-800-432-2737 and would be glad to help. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm .
Our Design team will be informed of the trouble you've had, for future review and consideration. We are glad you like the look of the model and its vertical opening doors, and we'll let our team know what you like about the oven as well. We truly value your insights.
We hope everything is in good working order for you soon, so you can enjoy your luxury oven in your new home without any further trouble. If you have any other concerns or questions, we are always happy to help! -Sarah@GEA
As you have already checked that power is reaching the unit, you may want to make sure the oven isn’t in Sabbath mode and review the oven controls for any possible issues. Information about the controls and entering or exiting Sabbath mode are available in your manual, linked here:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000963.pdf . We hope that information may prove helpful for you, but if needed our service department is available at 1-800-432-2737 and would be glad to help. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm .
Our Design team will be informed of the trouble you've had, for future review and consideration. We are glad you like the look of the model and its vertical opening doors, and we'll let our team know what you like about the oven as well. We truly value your insights.
We hope everything is in good working order for you soon, so you can enjoy your luxury oven in your new home without any further trouble. If you have any other concerns or questions, we are always happy to help! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
love the side opening doors!
on April 24, 2021
Posted by: Cheryl1733
from Riverside CA
Don't why more ovens aren't side opening. Now I can reach all the way to the back of the top oven without burning myself And it has so many great features . Would have liked the oven cam in it but not available
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Smart?
on October 13, 2023
Posted by: sf44
from Phoenix
I purchased this oven nearly a year ago. I am 5' tall and love the side opening doors. However the fact the cooling fan runs for extended periods of time after cooking is a MAJOR irritant. I just roasted cashews at 350 for 9 minutes. Afterwards I had to listen to the cooling fan blow warm air into my kitchen for 55 minutes. I am told this is necessary due to the components that make this a "smart" oven. Personally I'd gladly give up the "smart" features (which I rarely use) and have a "dumb" oven. If a "dumb" oven would turn off when I press "off", seems to me it would be pretty "smart"!
No, I would not recommend this to a friend.
Response from geappliances.comBy Adrian@GEAppliances, October 16, 2023
Hi there! Thank you for your feedback. We are so sorry this oven has not lived up to your expectations due to the cooling fan. This fan is in place to ensure that the appliance does not overheat your tech components. We apologize about the disruption it has caused.
We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your wall oven for many years to come! - Adrian@GEAppliances
We are honored to have you as a part of the GE Appliances family, and we hope you are able to enjoy your wall oven for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome ovens. Air fry anything
on May 17, 2021
Posted by: BenBen451
from Tampa, FLORIDA
Made pizza before the rest of the kit was done. One of the best pizzas ever.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
BUYER BEWARE
on January 21, 2024
Posted by: SusanTexas
BUYER BEWARE! This is the worst product I’ve ever purchased. It’s brand new and has caught on fire twice. Every time I use it it smokes for no reason. Please do not buy this product I bought it trying to buy all American products for my house the worst purchase I’ve ever made.
Response from geappliances.comBy Charlie, GE_Appliances, January 30, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the wall oven.
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. We are looking forward to speaking with you. - Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the wall oven.
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. We are looking forward to speaking with you. - Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Super smart
on January 22, 2022
Posted by: Nana Joan
from Texas
Love the doors that swing to the right, allowing for safe access and ease to move food to different prep areas Controls are very intuitive
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great oven for a good price
on May 27, 2021
Posted by: she33
from sarasota, florida
Good product like all the features especially the air fryer which I did not know was included in the features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Spyware
on September 16, 2024
Posted by: Jonasc2002
Bought this along with a number of other GE Profile kitchen appliances. Requires wifi connection opening you up to having your network hacked and all your information leaked online. I refuse to have any appliance that is glorified spyware in my home. Will be cancelling the order.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, September 17, 2024
We'd like to support you with your wall oven. At GE Appliances, we are vigilant about securing your connected appliance.
With all of our brands, we are keenly aware of the need to protect your appliance and data. Steps are taken during all aspects of the development, manufacturing, and maintenance of your appliance using industry standard security methodologies – similar to online banking and other electronic commerce. We regularly test and evaluate to ensure these industry standard security practices are met. Your connected appliance may be updated via Internet connection to keep your appliance and data secure.
To learn more about how we do this, please visit our Security Webpage: https://www.smarthqpro.com/smarthqsolutions/security.
With all of our brands, we are keenly aware of the need to protect your appliance and data. Steps are taken during all aspects of the development, manufacturing, and maintenance of your appliance using industry standard security methodologies – similar to online banking and other electronic commerce. We regularly test and evaluate to ensure these industry standard security practices are met. Your connected appliance may be updated via Internet connection to keep your appliance and data secure.
To learn more about how we do this, please visit our Security Webpage: https://www.smarthqpro.com/smarthqsolutions/security.
Written by a customer while visiting geappliances.com