Customer reviews from dell.com
Dell - XPS 13.4" FHD+ Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive
Average customer rating
3.8
(1,808 Reviews)
Rating breakdown 1,808 reviews
5 Stars
871
4 Stars
353
3 Stars
232
2 Stars
129
1 Star
223
73%of customers recommend this product.
(
1,103 out of
1,508)
Customer Reviews for Dell - XPS 13.4" FHD+ Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive
Customer Rating
5
excellent
on December 25, 2022
Posted by: steve
very well made high quality laptop far above it's competitors
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
An Awesome Machine
on December 28, 2022
Posted by: Abhinav A Saxena
I really feel too good while using this amazing machine. It's really a next level revolution amongst windows laptop range. It's amazingly fast like rocket
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
My second one...
on January 2, 2023
Posted by: Anonymous
I love this small, lightweight laptop. It has everything I wanted - lighted keyboard, small in size but plenty powerful. I teach online college courses, so I need a robust machine - however, I travel often and also want something small and lightweight.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
perfect
on January 11, 2023
Posted by: Tarek
every aspect of this laptop has been taken care of, I love it.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
2
More help for computer illiterate
on March 18, 2023
Posted by: SILKYSHA
I need simplier instuctions. for one I have an Iphone and need instructions to link an iphone; how do you scan a QR code
No, I would not recommend this to a friend.
Response from dell.comBy Fred@Dell, DellRR, March 21, 2023
Hello there, SILKYSHA,
Thank you for reviewing your XPS 13 Laptop. We apologize for the issues you have experienced with connecting your iPhone to your computer. We are here to help and have provided a link that can assist with methods of connecting your phone to your PC.
Dell Mobile Connect 3.x for iOS User's Guide: https://bit.ly/40oylLD
If you still have issues connecting your phone to your computer, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for reviewing your XPS 13 Laptop. We apologize for the issues you have experienced with connecting your iPhone to your computer. We are here to help and have provided a link that can assist with methods of connecting your phone to your PC.
Dell Mobile Connect 3.x for iOS User's Guide: https://bit.ly/40oylLD
If you still have issues connecting your phone to your computer, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
5
you rock
on March 20, 2023
Posted by: Val
you rock too much, guys, seriously, my purchase is too good to be true!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4
Screen Flickers
on March 23, 2023
Posted by: Fionah
My laptop is only a 3 weeks old, however I experienced already the screen flickers. which hard for me to trouble shoot
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Customer Rating
3
Dell XPS 13 OLED Battery Issues
on April 6, 2023
Posted by: Nick
the Dell XPS 13 9310 OLED is a fantastic laptop that works incredibly well. Unfortunately, the battery life is abysmal. I am unable to get more than 3-4 of battery life without having to recharge. Compounding this problem, the XPS stops functioning regularly at around 20% life(no, not because of the battery saver automatically turning on). Put those issues together and battery is a HUGE issue, especially for an Ultrabook this expensive. As I type this review I am planning on returning the XPS 13 and getting a non oled model just to fix this one issue.
I would recommend this to a friend!
Written by a customer while visiting dell.com