Customer reviews from dell.com
Dell - XPS 13.4" FHD+ Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive
Average customer rating
3.8
(1,808 Reviews)
Rating breakdown 1,808 reviews
5 Stars
871
4 Stars
353
3 Stars
232
2 Stars
129
1 Star
223
73%of customers recommend this product.
(
1,103 out of
1,508)
Customer Reviews for Dell - XPS 13.4" FHD+ Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive
Customer Rating
4
extraordinary
on September 13, 2022
Posted by: masoud
beside two drawback all the features are just great. the first is the fan and second is speaker, the former works all the times and the later have some noises
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
A Real Gem
on September 18, 2022
Posted by: Willynda
The Dell XPS 13 9310 is everything I expected and runs as advertised. It is fast, the screen image is crystal clear and response is instant. I continue to have excellent results from Dell computers.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
My Good Choice
on September 27, 2022
Posted by: Carfer
I'm quite pleased with this Dell laptop. I find it fast, nice size and pleasant look. I hope the durability is as good as its looks.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
3
Great but.....
on October 12, 2022
Posted by: JTCV
Laptop does everything it promises, and just received an offer to link my phone (which would be great). However then I find out the service has been discontinued. If it isn't available then don't ask me to connect to it.
I would recommend this to a friend!
Response from dell.comBy Fred@Dell, DellRR, October 14, 2022
Hello, JTCV,
Thank you for taking the time to review your XPS 13 Laptop. We apologize for the trouble you've experienced with the extra service for your computer that was discontinued. We will use the information you have provided to help improve our products. If you require help, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Thank you for taking the time to review your XPS 13 Laptop. We apologize for the trouble you've experienced with the extra service for your computer that was discontinued. We will use the information you have provided to help improve our products. If you require help, please use the information below to contact Dell Support at your earliest convenience.
Best,
Fred@Dell
If you require further assistance, you can contact Dell directly with the information below
Chat or Call:
https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896
Written by a customer while visiting dell.com
Customer Rating
4
love it thus far
on October 17, 2022
Posted by: bblinder
I have found this to be a small, light and power PC. one thing that confuses me is the battery level (the adaptive battery tells different number all the time) to a bit hard to find an accurate time till dead. Otherwise, I can play a game, and do my work. I am very happy with this computer
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
small little giant
on October 19, 2022
Posted by: gunawanaj
Great small machine, the issue is battery life and hot bottom
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Screamingly powerful and well-made laptop
on November 10, 2022
Posted by: thorathome
This is my second XPS and a mighty little device it is. Light, easy to carry, very powerful with 32GB of RAM and an i7 processor. Nice touches, too.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Great Experience with the new DELL EPS 13 9310
on December 13, 2022
Posted by: Anonymous
The setup was so easy, it walked me through everything I need without hunting for it.
I would recommend this to a friend!
Written by a customer while visiting dell.com