Customer reviews from kitchenaid.com
KitchenAid - 30" Warming Drawer with Slow Cook Warming and PrintShield Finish - Black Stainless Steel
Average customer rating
4.6
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
93
4 Stars
17
3 Stars
6
2 Stars
3
1 Star
3
92%of customers recommend this product.
(
106 out of
115)
Customer Reviews for KitchenAid - 30" Warming Drawer with Slow Cook Warming and PrintShield Finish - Black Stainless Steel
Customer Rating
4
Warming drawer Pans
on December 3, 2022
Posted by: Denverdrake
from Raleigh NC
Just installed our warming drawer and looking forward to using it. The picture of the drawer shows cover serving pans but I have been unable to find them. Wondering if anyone knows where to get buffet style serving pans that fit
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Work Horse
on December 13, 2022
Posted by: Pleaser72
from North Carolina
[This review was collected as part of a promotion.] After adding the warming drawer to our kitchen renovation and having several opportunities to use it. I am very pleased with all it has to offer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Follow up to previous review
on January 23, 2023
Posted by: Anonymous
from Signal Mountain, TN
My previous review described a drawer being misaligned. As was its replacement. Kitchenaid, in their reply, suggested I contact them via Facebook or Twitter. Neither of which I have, subscribe to, participate in, or whatever the appropriate term is. I wonder is this is simply an automated reply as I see the same suggestion after other less than stellar reviews. An actual mailing address or even email address would be far more effective and would actually provide a method to contact them if I thought it would help. Or even better, contact me via email, as they require an address in order to leave a review. I’ve already described the issue in print once. They want me to do it again for no good reason I can see.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 26, 2023
We value your time and would like to look into the concerns with your Warming Drawer. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. If you do not have a Facebook or Twitter Account, you may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Slow Cook Warming Drawer
on February 22, 2023
Posted by: LiseAnne
from Ottawa, ON
[This review was collected as part of a promotion.] This has become a great feature we added to our new kitchen reno. Christmas was much easier being able to have this extra feature to keep dishes warm while cutting up turkey etc - always lacked space in the oven previously. Have not used Slow Cook version yet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great features!
on March 19, 2023
Posted by: candyR21
from austin, tx
[This review was collected as part of a promotion.] LOVE my warming drawer. I use it often to keep things warm when I am cooking multiple items.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great warming drawer
on April 3, 2023
Posted by: Danny G
from Oro Valley, AZ
[This review was collected as part of a promotion.] We replaced our old warming drawer with this updated one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Unknown loose wires cost me time and money
on June 3, 2023
Posted by: Loose goose
[This review was collected as part of a promotion.] I purchased a new warming drawer. It didn’t heat. I called kitchenaid several times, but wasn’t able to get thru. I ended up paying for a repair. Turned out a loose wire was the problem.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, June 5, 2023
Thank you for sharing your experience with us, Loose goose. We apologize for the concerns that you are experiencing with your Warming Drawer and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 337750.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It finishes off my new kitchen.
on July 27, 2023
Posted by: whyse
from St. Augustine, Fl
[This review was collected as part of a promotion.] It has taken us quite a while to get our Warming Drawer connected. We were not aware it required special cabinet. I am anxious to start using it. I wonder if you furnish any cook- books for owners. I have an idea how I will use it but to get the full value and experience of the appliance I could use some help.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com