Customer Reviews for KitchenAid - 1.1 Cu. Ft. Built-In Low Profile Microwave with Slim Trim Kit - Stainless Steel
Customer Rating
1
Very disappointing machine
on March 26, 2024
Posted by: EM49
from Canada
Purchased this microwave less than a year ago and it has already had to have the motherboard replaced. So many issues with it. The tray slides out and moves around from under whatever is on it. The sound is so faint, it is inaudible. Definitely NOT worth the money.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 507930. We look forward to speaking with you. Marie Q
KitchenAid failed to confirm my affiliate purchase. I would not recommend purchasing from somewhere else. I would not buy from them again.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, Travis1. We apologize for the concerns that you are experiencing with your microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487116. We look forward to speaking with you. Marcos O
[This review was collected as part of a promotion.] This microwave was purchased as part of a kitchen renovation. It has been in place for almost a year now and has met all our needs. The only challenge is retraining the user to use the controls inside the door!
[This review was collected as part of a promotion.] We put this in as part of a renovation, it sits above our wall oven. Most built-in microwaves are smaller (less wide) than a normal oven, and require a fit kit (sometimes ridiculously expensive, looking at you, Miele) and just overall waste space. This oven uses the width of the wall oven and is only as high as 90%+ of the stuff you put in a microwave. The most detailed use buttons are cleanly put inside the door, the ones I use 90%+ of the time (add 30 seconds, open, cancel) are outside the door. It also microwaves perfectly well.