Customer Reviews for KitchenAid - 1.1 Cu. Ft. Built-In Low Profile Microwave with Slim Trim Kit - Stainless Steel
Customer Rating
5
Great microwave
on July 3, 2025
Posted by: CDCWY
from Conway, AR
[This review was collected as part of a promotion.] Recently had kitchen remodeled and bought this microwave for it. It works nicely. I was afraid it was going to be too small/narrow to hold my casserole dishes but it holds them fine and works great. I like that it is quiet while cooking and not loud like my last one, and the “END” sound isn’t loud either so it doesn’t wake grandbabies up while they are sleeping. (My other one beeped so loud early in the morning it sometimes woke my grandkids when they stayed over.). I am having to get used to entering the time to cook and then closing the door to start it which is a change I’m not used to. Otherwise it cooks well and runs well and is a great microwave.
[This review was collected as part of a promotion.] I have had microwave about 3 months now. So far, so good. I like the streamlined look and it seems to cook well
[This review was collected as part of a promotion.] The door doesn't always close properly to allow cooking. The same problem exists with my daughters Maytag unit. Appears to be a defect that needs to be addressed corporate wide (KitchenAid, Maytag, and possibly Whirlpool). Other than that, it appears to operate properly
Purchased this microwave less than a year ago and it has already had to have the motherboard replaced. So many issues with it. The tray slides out and moves around from under whatever is on it. The sound is so faint, it is inaudible. Definitely NOT worth the money.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 507930. We look forward to speaking with you. Marie Q
KitchenAid failed to confirm my affiliate purchase. I would not recommend purchasing from somewhere else. I would not buy from them again.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, Travis1. We apologize for the concerns that you are experiencing with your microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487116. We look forward to speaking with you. Marcos O