Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry - Brushed Black
Average customer rating
4.6
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
85
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
6
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry - Brushed Black
Customer Rating
5
Excellant dryer!
on March 5, 2022
Posted by: Showtime
from Salt Lake City, UT
[This review was collected as part of a promotion.] We love this dryer so far. The ability to run the dryer from the app is pretty cool. We haven't been able to find out how to switch some of the settings, but that's probably just a matter of getting educated. Overall, we're happy with this purchase!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet and Efficient
on June 15, 2022
Posted by: Bailey1
from Texas
[This review was collected as part of a promotion.] I've had the washer for a few weeks now and am satisfied with the overall experience thus far. The laundry area is adjacent to my office, and spin cycle is extremely quiet one cannot tell its running.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dependability
on June 20, 2022
Posted by: norma
from san clemente, ca
very disappointed. :( have not had this dryer a year, and the sensors are not working properly. i have a call into customer support, i hope they will make it right and take this lemon away. only setting left that is drying clothes is the "time dry setting". very active family of five, no time for dryer breakdowns.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Noraina, Samsung Care, June 23, 2022
Hello norma,
Thank you for reaching out and bringing this to our attention. I understand you're having an issue with your Samsung dryer as the sensors are not working properly and the only setting left for drying clothes is the time dry setting. We appreciate your patience in dealing the situation. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you of your clothes are not dry after using a Samsung dryer.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVG50A8600E/A3 for the warranty coverage of your product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144629149.
-Noraina
Thank you for reaching out and bringing this to our attention. I understand you're having an issue with your Samsung dryer as the sensors are not working properly and the only setting left for drying clothes is the time dry setting. We appreciate your patience in dealing the situation. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you of your clothes are not dry after using a Samsung dryer.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVG50A8600E/A3 for the warranty coverage of your product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144629149.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Dryer out of the world
on June 21, 2022
Posted by: Javier
from Porter Texas
[This review was collected as part of a promotion.] All the integration with my S22+ the smart things .....that platform for drying my shoes
What is doing Samsung?.....changing ti smart thing's
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Low noise
on June 27, 2022
Posted by: Shalimar1044
from NJ
[This review was collected as part of a promotion.] I bought this few months back and it is a very nice purchase
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 27, 2022
Posted by: Nehal
from Bentonville, AR
[This review was collected as part of a promotion.] Amazing buy!
Excellent feature as per different material of clothes, different modes are available.
Excellent feature as per different material of clothes, different modes are available.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
better than my LG dryer for sure
on June 27, 2022
Posted by: Phoenix Raptor
from Phoenix, AZ
[This review was collected as part of a promotion.] I replaced my LG suite with these, definitely better & quieter performance
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and size
on June 27, 2022
Posted by: Shwe
from NORTH CAROLINA
[This review was collected as part of a promotion.] I bought this couple months back and I am so happy with my purchase. Options and the AI suggestions for the loads transferred from washer and also the wifi feature where I can turn on dryer from anywhere once my kids have loaded the dryer. Just loving it. Has just one knob for selection and the screen is so sleek and digital display is turned of when not in use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US