Customer reviews from https://www.asus.com
ASUS - RT-AX89X AX6000 Dual-Band WiFi 6 Wireless Router, 10G Port - Black
Average customer rating
3.9
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
18
4 Stars
6
3 Stars
2
2 Stars
3
1 Star
4
82%of customers recommend this product.
(
18 out of
22)
Customer Reviews for ASUS - RT-AX89X AX6000 Dual-Band WiFi 6 Wireless Router, 10G Port - Black
Posted by: Rav4
Verified Purchase:Yes
Falsely advertised as 10G! Can only muster 1.6G hardwired; wi fi is 3G on a 10G plan and wi fi should NEVER be faster than hardwire. Will switch to Netgear Nighthawk wi fi 7 router if not resolved
Response from https://www.asus.comBy CLM, December 27, 2024
Dear Rav4,
We do understand your disappointment with the router and the inconvenience this may have caused regarding the slow wired connection.
This router does support 10Gbps on the LAN port. For helpful tips on how to configure a 10Gbps speed on the LAN port, please visit our support page at: https://www.asus.com/support/faq/1045800/. Furthermore, please check if the router was setup properly base on your ISP's network credentials. For the router's User's Guide, please visit: https://dlcdnets.asus.com/pub/ASUS/wireless/RT-AX89X/E15929_RT-AX89X_Manual.pdf.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand your disappointment with the router and the inconvenience this may have caused regarding the slow wired connection.
This router does support 10Gbps on the LAN port. For helpful tips on how to configure a 10Gbps speed on the LAN port, please visit our support page at: https://www.asus.com/support/faq/1045800/. Furthermore, please check if the router was setup properly base on your ISP's network credentials. For the router's User's Guide, please visit: https://dlcdnets.asus.com/pub/ASUS/wireless/RT-AX89X/E15929_RT-AX89X_Manual.pdf.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: J.D. M
Frequency of use:Daily
Verified Purchase:Yes
Amazing router. I bought two and connected via Ethernet backhaul. The two 10GbE ports on this router are totally unique. Have not seen this anywhere else. Connected to a smart switch I have a link aggregated 20 GbE home LAN between my two computers. Couldn’t be more pleased with this setup.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Tony123321
Frequency of use:Daily
Verified Purchase:Yes
Best Router in the world . What I really like is the security settings .
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Michael Amodio
Frequency of use:Daily
Verified Purchase:Yes
This is a awesome router! It is so fast it is unreal and I think you will love it!
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: JamieC
Frequency of use:Daily
Verified Purchase:Yes
Upgraded from previous model. Love the power and ease of use. And parental controls work well.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Customer Rating
5
High performance router with pro level security.
on July 5, 2022
Posted by: Ot647b
Frequency of use:Daily
Verified Purchase:Yes
Excellent router with top-notch features and security.
Written by a customer while visiting https://www.asus.com
Posted by: WFHgamer
Frequency of use:Daily
Verified Purchase:Yes
So far, so good. The setup was very easy. I had to reboot it once as one VPN network was acting flaky, but it has been stable since.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Mac56
Frequency of use:Daily
Verified Purchase:Yes
Easy to set up, automatically configured for my ISP, GUI is intuitive, coverage for my entire house.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com