I love HP products and I love my new laptop, however the one thing it's missing, is a backlit keyboard. I honestly thought that was pretty standard these days and didn't think to select it or even see it on the list of available options during customization. It took quite a while for the laptop to be assembled and sent to me, but over-all I do really like this laptop.
The size is big enough for me, its thin layered and light weighted, the color is so beautiful, everything about this computer is so perfect, all my friends really like it, I am the happiest customer ever, am a great lover of HP and it has never disappointed me. My sincere thanks to HP, The customer service from your online team is so incredible, keep it up
A very good machine. When it eventually arrived, opening the box, it starts to run without any problem. It runs rather fast, more than adequate as a software development machine. I run it mainly with WSLg for Ubuntu. The Windows 11 makes it effortless. I'm further convinced of my decision of buying quality and affordable PC for Ubuntu applications than buying Mac machines.
I regret that I should have chosen the touch screen option. It might make it even more fun.
The only pain is the long lead time! I ordered Sept. 6th, 2022, got it on Oct. 3rd. It seems that the manufacturing in Chongqing, China becomes a liability. I observed that 90% of delay was in China.
It’s all good except when I opened the box the laptop came with a dent, I would like to know if I can get it replaced, and if I can how long it will take.
I've been very pleased with the desktop computers I've had from HP. The first lasted for over 13 years before I finally had to replace it (it was slowing down because of all the files and programs I had, but was still perfectly serviceable, if slower). I recently replaced it with a new desktop which I am very happy with, so when my laptop (made by a different company) started having issues at only two years old, I turned to HP for a new one. It took a while to get to me because it was a customized build and there were some supply and shipping issues, but so far I have found it to be an excellent laptop. It came with everything I needed and is fast and easy to use. I'm very satisfied with my new laptop and would recommend HP to anyone looking to buy one.