Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,568 Reviews)
Rating breakdown 1,568 reviews
5 Stars
546
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
629 out of
1,214)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
2
Doesn't start easily
on October 25, 2022
Posted by: Mad client angry
from Idaho
Definitely a cheaper version. I originally liked it a lot because it springs closed unless all the way down, but I have to hit the start button often and even still it doesn't always actually start. Plus then it takes forever to finish.
It's got a fair amount of room For dirty dishes. And it does clean pretty well. But it's incredibly frustrating to spend hours to get it to clean.
It's got a fair amount of room For dirty dishes. And it does clean pretty well. But it's incredibly frustrating to spend hours to get it to clean.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 26, 2022
Hi - Thank you for having purchased a new GEA dishwasher and for sharing your first-hand experience using the unit. While we are delighted you are pleased with the appearance and capacity of the unit, we are sorry to hear you are having issues with the Start pad and have concerns with the length of the cycles.
In recent years, there have been changes to federal water and energy efficiency guidelines which means dishwashers use far less water and less energy to run.
Consequently, dishwashers now run longer to ensure good wash performance but they use less energy doing so. Your owner's manual describes on pages 5-6 the length of the various cycles and any options you might choose to use -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf --
To start the dishwasher, firmly press the center of the Start pad to ensure you're making proper contact. If you continue having difficulty getting the unit to start, we recommend having an authorized GE Appliances service technician check the unit. You may call 1-800-432-2737 to schedule an appointment. We hope you find this helpful. Kind regards - Vikki@GEA
In recent years, there have been changes to federal water and energy efficiency guidelines which means dishwashers use far less water and less energy to run.
Consequently, dishwashers now run longer to ensure good wash performance but they use less energy doing so. Your owner's manual describes on pages 5-6 the length of the various cycles and any options you might choose to use -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf --
To start the dishwasher, firmly press the center of the Start pad to ensure you're making proper contact. If you continue having difficulty getting the unit to start, we recommend having an authorized GE Appliances service technician check the unit. You may call 1-800-432-2737 to schedule an appointment. We hope you find this helpful. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
A good fit
on October 25, 2022
Posted by: RJOl
from Little Rock, Arkansas
I’ve had numerous GE products in past including an entire kitchen for my new home so I knew this purchase would be a safe bet.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 26, 2022
Hi - Thank you for having purchased a new GE Appliances dishwasher for your home. We are delighted to hear how pleased you are with the unit and truly appreciate your continued loyalty to our brand. Please contact us if you have any questions or concerns. All our best! Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washing job
on October 25, 2022
Posted by: Blackgold52
from Tampa
I like this dishwasher a lot not that nosy and clean really good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on October 25, 2022
Posted by: kms89
from College Station, TX
Everything works great! I have no complaints and will buy GE for the rest of my life.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nothing speical
on October 26, 2022
Posted by: Fsp1933
from Florida
Just another dish washer.nothing to write home about.the quality just does not seem to be there.having it repaired today something stupid.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 31, 2022
Hello there - while we're happy to see that you rated this unit high on multiple categories, we're also very sorry to hear that the dishwasher hasn't met your expectations. Please know we will share your thoughts with our product and design teams for future design consideration.
We noticed that your service appointment was completed, and we're confident that our technician provided the best assistance and resolution possible for this concern.
Please send us a message on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
We noticed that your service appointment was completed, and we're confident that our technician provided the best assistance and resolution possible for this concern.
Please send us a message on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t Clean
on October 26, 2022
Posted by: Eweldy
from Fort Myers, FL
The bottom rack falls off the track even when pushed in, the dishes don’t get clean, and don’t dry.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 1, 2022
Hello - while we're happy to see that you rated this unit high on appearance and features, we're also very sorry to hear that the dishwasher's performance hasn't met your expectations. We know this can be inconvenient, and we completely understand your frustration.
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the design of our bottom rack.
We recommend referring to the following article to learn more about potential reasons, and solutions, as to why your dishwasher might not be washing properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Also, your dishwasher comes with our wonderful Dry Boost feature for a more thorough drying performance, and you can learn more about this on page 6 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
You can reference the following article as well for more details on why your unit might not be drying as expected: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the design of our bottom rack.
We recommend referring to the following article to learn more about potential reasons, and solutions, as to why your dishwasher might not be washing properly: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Also, your dishwasher comes with our wonderful Dry Boost feature for a more thorough drying performance, and you can learn more about this on page 6 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
You can reference the following article as well for more details on why your unit might not be drying as expected: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It Works
on October 26, 2022
Posted by: WCRB
from Brooklyn, NY
It feels cheaply made but thus far it works and cleans decently. Lets see what I say in a year.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 28, 2022
Hi - Thank you for sharing your insights into your new GEA dishwasher. We are glad to hear the unit does work and is cleaning your dishes. However, we regret you feel the unit is cheaply made. We are confident this model will provide many years of use for you and your family. Please contact us again if you have any questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking dishwasher with great features
on October 27, 2022
Posted by: Ching Ching
from Orange CT
This dishwasher has good interior design. It’s spacious, it holds a lot of dishes and pots and pans. It cleans dishes really well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com