Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,561 Reviews)
Rating breakdown 1,561 reviews
5 Stars
542
4 Stars
265
3 Stars
198
2 Stars
200
1 Star
356
52%of customers recommend this product.
(
627 out of
1,212)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Total Junk
on March 28, 2022
Posted by: gemakesjunk
from Utah
This dishwasher is the cheapest, junkiest most plasticky thing I have ever seen. There is no metal, the door feels like a toy, the dishracks are junk, the wheels are plastic junk, everything about this dishwasher is terrible.
Mine broke while brand new, has not run a single load. GE told me they would have a tech the next day. The tech called me two hours later, told me GE customer service is smoking crack, it's two weeks. Brand new house, brand new dishwasher and it has never worked. Now I have to wait 2 weeks for some idiot to come out and tell me it needs to be replaced by another pile of cheap, Chinese plastic junk
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 29, 2022
Hi there, thank you for taking the time to leave this review. We are really disappointed to hear that you have had issues with this dishwasher from day one, and we can definitely understand how frustrating it would be to have difficulty scheduling an appointment. We really do appreciate your patience as we work to get this fixed, and we sincerely apologize for the headache.
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
nice features for installation
on June 18, 2022
Posted by: Guitars
from ft wayne
Great Instructions. Easy to install. Easy to level.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Pretends to start, then does not wash
on April 1, 2023
Posted by: Washer not work
from Fort Worth, TX
It pretends to start, then it does not wash. Extremely counter intuitive an extremely frustrating.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 3, 2023
Oh my!
Thank you for taking the time to post this review. We're so very sorry that you dishwasher isn't working properly. This is certainly not the experience we want for you and we're here to help.
Please refer to the article below for some helpful tips and guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If none of the information above helps, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're here when you need us. Have a great day. - Tierra@GEA
Thank you for taking the time to post this review. We're so very sorry that you dishwasher isn't working properly. This is certainly not the experience we want for you and we're here to help.
Please refer to the article below for some helpful tips and guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If none of the information above helps, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're here when you need us. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy this dishwasher
on February 26, 2025
Posted by: Mikegkc
Worst dishwasher ever !!! Do not even think about buying it. Will give you lots of headaches. Limited warranty only works for a year because they know it won’t last more than a year . Mine is three years old and already replaced , both racks rusty, faulty door lock, faulty main control board, and now I need to figure out why it won’t drain completely . Do not waste money on this dishwasher ,buy a different brand !!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 4, 2025
We would like to assist you with dishwasher. We strongly advise you to schedule service with one of our certified technicians to get this draining issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We would like to assist you with these rusted racks and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
We would like to assist you with these rusted racks and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken after 2 months
on October 29, 2021
Posted by: Trent23433
from Las Vegas
This product is mostly plastic and stopped working for us pretty much after 2 months of use. Power was fine, reset the breaker, trouble shot everything we could and it doesn’t turn on.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, November 1, 2021
Hi there. We are very sorry to hear about the bad experience you are having with your new dishwasher. This is not something we would expect to hear but appreciate your feedback. Please make use of the warranty by scheduling service online here: https://www.geappliances.com/ge/service-and-support/service.htm or call 1-800-432-2737. Keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
VERY DISAPOINTING
on November 16, 2021
Posted by: New BAD Dishwasher
from Nicholson, PA
Having a GE dishwasher (and multiple appliances) for over the past 40 years we opted for another GE. We are very disappointed. Yes, it does clean good but takes a VERY long time. The shelves are cheap plastic and pull completely out very easily. The "lock " on the door is also cheap plastic. The settings are not easy to use. You need to hold the start button for just so long, but if you hold it to long it turns off. The silverware holder is inconveniently located along the side and harder to reach. Also, the lower rack is almost on the floor. We may be 70 but are very athletic and in great health. The upgrades over the past few decades certainly have not ben improvements. We don't have much hope for it lasting anywhere in the time range of our former ones.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hey there,
We want to thank you for being loyal customers of GE for more than 40 years! We do appreciate your continued support. We're so sorry to hear that this dishwasher is not meeting your standards and can understand your disappointment. We'll make sure our development team is made aware of these issues. Stay well. Mike@GEA
We want to thank you for being loyal customers of GE for more than 40 years! We do appreciate your continued support. We're so sorry to hear that this dishwasher is not meeting your standards and can understand your disappointment. We'll make sure our development team is made aware of these issues. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Machine
on March 25, 2022
Posted by: Screwed for 7 months
from Syracuse, NY
This was a Nightmare every day was either trying to get the machine to work or doing dishes by hand or using Paper Plates or Plastic Utensils.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We are so sorry that your dishwasher isn't working properly - this is absolutely not the experience we want for you and we hate that you've had to deal with these issues. This sounds so upsetting and we're glad that you shared your feedback here.
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher I’ve ever had
on April 17, 2022
Posted by: Mikeb89
Every bit of this product is cheaply made. It doesn’t wash well. It doesn’t dry. It’s essentially worthless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Hi - Thanks for sharing your insight on your dishwasher. So sorry to hear that you aren't pleased with it and that it's not cleaning or drying your dishes as expected. We apologize for any inconvenience this has caused and we're happy to help.
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com