Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Doesn’t dry
on November 1, 2026
Posted by: Lola13235
Dishes are soaking wet even when put on HIGH DRY BOOST!!
Response from geappliances.comBy Sarah, GE_Appliances, November 4, 2026
We'd like to assist with the issue you're having with the drying performance. We recommend ensuring the water temperature is at least 120°F, and using a rinse agent to help with drying. More troubleshooting to address an issue with drying is available on page 20 of the manual; that's linked here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
If you continue to have an issue and think service is needed, an appointment can be scheduled with one of our Bodewell technicians when you call call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
The racks rust and were made from bad material. What if this has health consequences?
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, November 2, 2026
We would like to assist you with these dishwasher racks and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
It is hard to believe that only two weeks have passed since we acquired this dishwasher for our new house, yet it is the worst I have encountered. I am quite disappointed in this General Electric model, especially because I have long trusted the company. The problems we have faced include, first, a door that failed to seal during the initial wash, leaking across our new trim. Second, the bottom racks do not glide on their track, making them difficult to push and pull. Third, the door required extensive adjustment to close, which took us a long time to resolve. Also, the overall build quality of this leaves a ton to be desired. It is extremely lightweight and flimsy feeling, like you could break it with just your hands.
GE, please help
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 27, 2026
We're glad to assist with the operation of your dishwasher. For a new dishwasher, it may take several complete wash cycles for the door gasket to properly seat. Please check the door gasket to make sure it is properly positioned and the door is aligned. You can refer to the following article for further directions here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911.
As far as the racks sticking, this can be due to hard water mineral buildup or detergent residue. Using a rinse aid and a high-efficiency detergent can help reduce buildup and allow the racks to move more smoothly. Please see the following article for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
[This review was collected as part of a promotion.] I don’t like that it’s all plastic. It doesn’t dry as well as my previous one
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 26, 2026
We'd like to share some tips that can help boost the drying performance of your unit. We first recommend checking to make sure the inlet temperature is reaching 120°F at minimum. This allows the detergent and food residue to completely dissolve, leading to a better dry. To boost the performance even more, we recommend using a dedicated rinse aid. This will help prevent spots on glasses and promotes drying by causing water to sheet off of dishware and glassware. You can view additional troubleshooting information by checking our support article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
This dishwasher is always having issues. Would not recommend
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, October 30, 2026
We'd like to help improve your experience with the issues you're having with your dishwasher. Troubleshooting for different issues can be found in the Use and Care Manual starting on page 19: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If these tips don't resolve the issue, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service.
The dish washer does a decent job of cleaning the dishes. The capacity is ok, although I would like to see a slightly different layout on the top and bottom shelves to accommodate dishwater better. The basin is plastic as well as the handle to open the door. After use, the door is sealed quite well and requires a good pull to open. Our handle is cracked through on one side, and we can no longer open it with the handle as it pulls the plastic cover off of the front of the washer. This machine was brand new when we moved in less than 6 months ago.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, October 26, 2026
We want to help you with your dishwasher handle. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
[This review was collected as part of a promotion.] Its simple! And for it to be a simple dish washer it dries my dishes perfectly! Most simple dishers dont
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Diego, GE_Appliances, October 22, 2026
We love hearing that your dishes are coming out perfectly dry! Dry Boost is one of our favorite features because it helps get hard-to-dry items like plastics up to 3 times drier, making cleanup even easier.
GE appliances came standard with my new build home. Only a few months later, the racks began rusting and warping. Now a year and a half later, the inside is gross. The rust stains my dishes. It is loud, and doesn’t dry well. I had an 9 year old Samsung before this that worked beautifully and I might replace this with another Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, October 21, 2026
We'd like to look into this situation with your dishwasher further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.