Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
4
Fine
on July 24, 2024
Posted by: jan2525
from Jeffersonton, Va
My new build home came with this new washer. It's basic, but it works well. Dishes still come out wet after "drying." I wish the silverware baskets had individual holes to place them in.
This is a poor washer. I don’t know what caused this, but within the first year of my use of this dishwasher it being brand new from a new build, Very minimal use it started rusting. I was using all the right products I did so much research. I cleaned it the proper way I tried to do smaller loads… But nothing would budge. The racks are the biggest issue in this dishwasher. They have peeled and bubbled and rusted all over and I am now afraid to use it although I do very minimally. I just noticed it deteriorating more and more and I really hate to have to pay so much for two new racks. I Just want to put this out there to stop someone else from buying these poorly made dishwasher rack. I feel like the rack should be one of the strongest components of a dishwasher because it is such an important part of it. Especially using it the right way. I’ve always thought GE has great products but I was wrong :( so sad. We moved in Jan 2022.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, July 24, 2024
We are sorry to see how rusted your racks have gotten. We can understand how upsetting this would be for you and would like to get more details from you. We will be reaching out to you via email soon.
Dishwasher works well and cleans like it should. Bottom rack never stays on track and racks and silverware tray feel cheaply made.
Response from geappliances.comBy Michael, GE_Appliances, July 25, 2024
While we’re glad that you’ve been enjoying the powerful performance of your new dishwasher, it’s unexpected to hear that you’ve been less than impressed with the rack and silverware tray. We’re constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback to our product team so we can continue to improve.
This product is not worth the price I would definitely put more money in to buy the upgrade product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, July 23, 2024
We are sorry you are unhappy with your dishwasher. This is not what we expect to hear and would like to provide some tips. The hotter the water is going into the dishwasher the cleaner and drier the dishes will be. We recommend turning your hot water on first before turning on your dishwasher. Please take a look at the following troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.21593595.1195696043.1721670972-1292144359.1690990445&_gac=1.35743380.1718320260.EAIaIQobChMIj9i32NnZhgMVFIRaBR0LcwBiEAAYASAAEgKV2PD_BwE We hope the more you use your dishwasher the more you will like it.
Comparing to the dishwasher I had before, this isn’t cleaning my plates as well.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Michael, GE_Appliances, July 23, 2024
We only expect the best from our dishwashers, and it’s inconceivable to hear that your new model is underperforming when compared to your old unit. We want to help. We suggest checking out the article below for tips to help improve washing performance.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
As a new home owner, this dishwasher was effective at cleaning my new dishwares and cuttlery with ease! I am usually a hand washer due to the fact I wanna make sure each dishware is squeeky clean, but this cuts down my wash time and I can easily focus on other house chores! Highly recommend and appreciated!