Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Not ideal
on October 12, 2024
Posted by: SydW
from Florida
It’s loud, The door is flimsy. The racks come off of the track constantly
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, October 14, 2024
We'd like to assist you with your dishwasher. There are many sounds you may hear while using your dishwasher. Please refer to the article below for more information on these sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
The door may be misaligned. Please refer to the article below for steps on how to correct this: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37414
As far as the racks coming off track, please see the video here: https://www.youtube.com/watch?v=kBwYl4FSl40
If the suggestions provided don't resolve the issues, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
one word describes it all, CHEAP ! too noisy, rack is terrible!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, October 9, 2024
We’re constantly working to make our appliances the best they can be, and we’ll be sure to forward your feedback about this dishwasher’s racks and noise level to our product team so we can continue improving.
Both bottom and top racks are deteriorating after only nearly 2 years. This came with the building of a new house. The door is off center and leaking water on the floor when in use.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 3, 2024
We’re at your service for your dishwasher needs. Look out for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Never have had any issues. Great addition to new home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 4, 2024
We are thrilled that you are loving your new dishwasher. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your dishwasher for many years to come. Happy cleaning!
The dishwasher came with the manufactured home. It wouldn't have been my first choice but I found it was good enough for what I needed because I don't do a considerable amount of dishes. The one thing I found that was terrible was the bottom rack. Being brand new I figured I shouldn't have any problems but for some reason it doesn't track properly. Obviously this causes an issue with the rack going in crooked and getting caught every time I pull it in and out. It's very hard to pull the rack in and out. Apparently it seems to be that something is either bent with the rack or the wheels are not aligned somehow. There isn't much room in there for anything to be off with the tracking so it really needs to be right on the money . This is very disappointing because the dishwasher actually washes really well. It looks like I may have to invest in a new rack.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2024
We want to help out with your bottom rack getting stuck and not rolling. We suggest getting one of our approved technicians out to for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).