Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
2
Rust set in immediately
on August 13, 2026
Posted by: Please remedy
Help!! My lower basket is completely rusted! This is very disappointing. The dish separators are falling off and the top basket is now rusting.
Response from geappliances.comBy Don, GE_Appliances, August 18, 2026
We'd like to review this situation with your dishwasher's lower basket further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
The racks are not adjustable which makes it very difficult to maximize space. The top rack requires a pipe (sleeve) to go into another in the back of the unit. This rarely aligns. The dishwasher does not dry well either.
Response from geappliances.comBy Tierra, GE_Appliances, August 13, 2026
We'd like to assist with the operation of your dishwasher. Although the racks of this model are not adjustable, they do offer loading flexibility and total wash coverage. We recommend reviewing the loading tips in the article below to help ensure the upper rack is positioned correctly and the wash system can operate as intended: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573. When it comes to drying the load properly, make sure the inlet water temperature is at least 120°F. You can check the temperature of the water entering the dishwasher using a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass, and allow the water to run into the glass for at least one minute, or until the temperature stops rising. You can also check the rinse aid dispenser and refill it as needed. For more troubleshooting advice, see here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451. If the issue persists, please call 1-833-4BODEWELL or visit this site https://www.bodewell.com/schedule-repair-service to schedule a service appointment.
[This review was collected as part of a promotion.] This unit is pretty quiet, which I love with small children. It does a decent job cleaning. It doesn't feel like it takes a long time to clean. I don't like how the bottom rack feels to small for the unit. It doesn't roll well in or out. The dishwasher door itself is very light, compared to my previous units. Its a very simple and basic unit.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Don, GE_Appliances, August 10, 2026
We'd like to assist with your dishwasher's lower rack. It's important to make sure you don't overload your dishwasher's racks. Overloaded racks will prevent the rack from gliding smoothly. Our dishwasher upper racks are life-tested to handle a 30 lb. load; Lower racks are tested to handle a 50 lb. load. You can find information on properly loading the racks on pages 11-15 of the owner's manual, found here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If this doesn't help, the next step we recommend is to uninstall and reinstall the lower rack to ensure it's in place on the supports. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-4BODEWELL or online here: https://www.geappliances.com/ge/service-and-support/service.htm
[This review was collected as part of a promotion.] I love everything about it I would give five stars but sometimes the dishes aren’t as dry as I want them to be but it could be how I’m placing them inside
[This review was collected as part of a promotion.] The dishwasher cleans very well. The capacity does seem limited but my biggest complaint would be the drying. It’s usually a 50/50 if the load will be dry or not. If when it is dry there is still a considerable amount of water compared to dishwashers I’ve used in the past.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Diego, GE_Appliances, August 7, 2026
We want to help you with your dishwasher not drying properly. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. Also, make sure to load your unit as shown in pages 11 to 15 of the owner's manual here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Dishwasher is landlord's replacement. It doesn't have a delay option, to rub at night when guests in living room would be sleeping. Also doesn't have a "deep" side on the top for larger pieces. Pooh.
Response from geappliances.comBy Magela, GE_Appliances, August 6, 2026
This dishwasher is not designed with a Delay Start option. We will pass your feedback regarding the Delay Start feature and upper rack design along to our product team for review.