Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Buttons get stuck
on October 14, 2021
Posted by: New home Dish washer
from Las Vegas
We have only had the dishwasher for two weeks and the buttons are already getting stuck
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 15, 2021
Hi there, and thanks for taking the time to reach out to us. We hate to hear you've had an issue with the buttons getting stuck on the dishwasher, especially after only two weeks. We know that must be disappointing for a new unit.
Disconnecting the unit from power for a couple minutes, then reconnecting may help; this resets the electrical components, so if any electrical part on the control panel is causing a problem with the buttons this could resolve it. If you cannot resolve the problem and think you may need to take advantage of your warranty, information that is available on page 23 of your manual. Our service department can be reached at 1-800-432-2737.
Notice of the trouble you've had will be sent to our Dishwasher Design team for review; we appreciate your insight, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Disconnecting the unit from power for a couple minutes, then reconnecting may help; this resets the electrical components, so if any electrical part on the control panel is causing a problem with the buttons this could resolve it. If you cannot resolve the problem and think you may need to take advantage of your warranty, information that is available on page 23 of your manual. Our service department can be reached at 1-800-432-2737.
Notice of the trouble you've had will be sent to our Dishwasher Design team for review; we appreciate your insight, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
PRETTY GOOD
on October 14, 2021
Posted by: mojan
I M USING IT FOR A MONTH PRETTY GOOD ONE. Appearance is average.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Basic Dishwasher
on October 14, 2021
Posted by: Barz
from Delray Beach FL
If we had a choice from the builder I would not have picked this machine. I would have upgraded to a GE Profile
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 15, 2021
Hey there, and thank you for reaching out to us about your experience with this dishwasher. We regret to hear that you wouldn't have chosen this specific model and feel it's basic - we will certainly send your feedback to our Dishwasher Design team for review.
If you are interested in one of our Profile dishwashers, we do have several models available. Those can be viewed on our website here: https://www.geappliances.com/search.php?search_query=profile%20dishwasher . We are happy to assist if you wanted to consider any of those models, here or over social media if you prefer.
If you have any specific questions or concerns about your model, or any other matter, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
If you are interested in one of our Profile dishwashers, we do have several models available. Those can be viewed on our website here: https://www.geappliances.com/search.php?search_query=profile%20dishwasher . We are happy to assist if you wanted to consider any of those models, here or over social media if you prefer.
If you have any specific questions or concerns about your model, or any other matter, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great functionality
on October 15, 2021
Posted by: Sirca24
from Jurupa Valley, CA
Great product! Works as desired! I would definitely recommend this product to someone looking for quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken and it’s been a month
on October 16, 2021
Posted by: Blondiemce
from Rocklin, Ca
Bought a brand new home. And whoever installed the dishwasher installed it broken. Very disappointing and a beyond frustrating experience. On the other hand it’s very cheaply made and will be purchasing a new one soon. Never had GE before and most likely will buy something else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2021
Hey there, and thanks for reaching out to us. We really hate to hear your model was installed broken. We know this would be frustrating when you have a new dishwasher, especially when you're also in a new home.
After reviewing our system, we do see you have arranged for service. We are confident the technician will be able to repair your dishwasher so you can enjoy your experience with it going forward.
We strive to build durable appliances, made with quality materials, that are built to last. Our Design team will be advised of your concern for future review and consideration, and we appreciate your insight. If you have any other questions or concerns, we're always happy to offer assistance. We will strive to earn your faith in our brand going forward. -Sarah@GEA
After reviewing our system, we do see you have arranged for service. We are confident the technician will be able to repair your dishwasher so you can enjoy your experience with it going forward.
We strive to build durable appliances, made with quality materials, that are built to last. Our Design team will be advised of your concern for future review and consideration, and we appreciate your insight. If you have any other questions or concerns, we're always happy to offer assistance. We will strive to earn your faith in our brand going forward. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic, and junk
on October 17, 2021
Posted by: Bebttrs
from Commerce city,co
We have to prewash dishes and also sometimes run the thing again just to get dishes clean. Every time we open it after it’s”clean” the soap pod doesn’t even get dissolved. Not impressed with basic junk.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 18, 2021
Hello. We appreciate you taking the time to submit your feedback, and really hate to hear you've had to prewash dishes and sometimes run the dishwasher twice; we know any trouble with getting the dishes clean would be frustrating to deal with, and would like to assist.
If the detergent is not dissolving, you may want to make sure no dishes are blocking the dispenser and preventing the detergent from being added to the wash. Making sure the water temperature is at least 120 degrees F is an important factor in the cleaning performance as well. Checking the filter and the wash arms to ensure they're turning on their own may also help.
We hope that information is useful in resolving the concern, but if you continue to have the problem our service department is available at 1-800-432-2737, or can be reached online at https://www.geappliances.com/ge/service-and-support/service.htm .
If you have any other questions or concerns, we are always glad to offer assistance. We are confident this dishwasher will work well for you once this issue is resolved. -Sarah@GEA
If the detergent is not dissolving, you may want to make sure no dishes are blocking the dispenser and preventing the detergent from being added to the wash. Making sure the water temperature is at least 120 degrees F is an important factor in the cleaning performance as well. Checking the filter and the wash arms to ensure they're turning on their own may also help.
We hope that information is useful in resolving the concern, but if you continue to have the problem our service department is available at 1-800-432-2737, or can be reached online at https://www.geappliances.com/ge/service-and-support/service.htm .
If you have any other questions or concerns, we are always glad to offer assistance. We are confident this dishwasher will work well for you once this issue is resolved. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Ok
on October 17, 2021
Posted by: Smithy t
from Florida
Very basic features. Came with new construction purchase so had to take it. Relatively small.
Features
3
Performance
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommend this type
on October 17, 2021
Posted by: 124456
from Houston
Does not heat and dry at all it is very noise and plastic materials inside
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2021
Hello. We appreciate you submitting your feedback about this dishwasher, though we truly hate to hear it's not heating and drying for you, and you have concerns over the noise and materials. We know having multiple issues must be frustrating and would like to assist.
If the dishes are not getting as dry and/or heated as you’d like, there are troubleshooting steps you can try. Those steps are listed in the manual, and include using the Dry Boost function, making sure the water is at least 120 degrees F, and considering using a rinse agent to assist with drying performance. If you’d like to review the troubleshooting information, the manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf . If you are not able to resolve that concern with troubleshooting, our service department is available at 1-800-432-2737 and would be happy to help.
The dishwasher is meant to provide a quiet experience, and we regret that you feel it does not. Your concerns over the noise and materials, as well as your feedback on performance, will certainly be sent to our Dishwasher Design team for review and consideration. We value your insights. We do want to reassure you that we design our products using quality materials with durability in mind, so the plastic inside should not cause any trouble for you.
We hope this information is helpful with resolving your concerns. If you have any other questions or concerns, we are always glad to assist. -Sarah@GEA
If the dishes are not getting as dry and/or heated as you’d like, there are troubleshooting steps you can try. Those steps are listed in the manual, and include using the Dry Boost function, making sure the water is at least 120 degrees F, and considering using a rinse agent to assist with drying performance. If you’d like to review the troubleshooting information, the manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf . If you are not able to resolve that concern with troubleshooting, our service department is available at 1-800-432-2737 and would be happy to help.
The dishwasher is meant to provide a quiet experience, and we regret that you feel it does not. Your concerns over the noise and materials, as well as your feedback on performance, will certainly be sent to our Dishwasher Design team for review and consideration. We value your insights. We do want to reassure you that we design our products using quality materials with durability in mind, so the plastic inside should not cause any trouble for you.
We hope this information is helpful with resolving your concerns. If you have any other questions or concerns, we are always glad to assist. -Sarah@GEA
Written by a customer while visiting geappliances.com