Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,566 Reviews)
Rating breakdown 1,566 reviews
5 Stars
544
4 Stars
266
3 Stars
199
2 Stars
200
1 Star
357
52%of customers recommend this product.
(
628 out of
1,213)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
4
Pretty fast wash
on October 7, 2021
Posted by: Barrio
from Kansas City
I like that it is saving me water waste and that it wash okay but i don’t like that it does not fit quite as much as i thought
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 7, 2021
Posted by: Me Lulu
from San Antonio
Dishwasher is very quite when it’s on and you hear when the water drains
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and quiet
on October 8, 2021
Posted by: 2kelpies
from bay area, CA
Very happy to have a dishwasher again! It is quiet and fits the spot in the cabinet perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Trashy
on October 9, 2021
Posted by: Crawla6549
from Texas
The soap cup won’t open, very difficult to use! The function buttons are hard to press, dishes aren’t clean. This is brand new dishwasher only being used for 5 months, was installed in my new built house, it’s very cheap looking and doesn’t work! It’s been terrible from beginning! I use cascade liquid and pods with rinse aid, my soap cup is at the bottom n still having issues opening
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 11, 2021
Hi there, and thanks for taking the time to reach out to us about your experience with this dishwasher. We truly hate to hear you've had an issue with the dispenser, function buttons and dishes not getting clean. We know these issues would cause concern, and would like to assist.
Information on the dispensers is available in your manual on page 8. If needed, a link to the manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf . Regarding the dishes not getting clean, there is a section under Troubleshooting Tips in the manual with various suggestions to resolve that, including making sure the filter isn't clogged, the water temperature is hot enough, etc. We hope this information is useful for you.
If you are not able to resolve these concerns, our service department is available at 1-800-432-2737 and would be glad to offer whatever assistance they can. Our Dishwasher Design team will be informed of your concerns with the dispenser, buttons and wash performance. We appreciate you sharing your experience, as we want to be aware of any possible areas of concern.
We hope you are able to reach a resolution for your concerns, so you can enjoy your dishwasher going forward. If you have any additional questions or concern, we are always happy to offer assistance. -Sarah@GEA
Information on the dispensers is available in your manual on page 8. If needed, a link to the manual is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf . Regarding the dishes not getting clean, there is a section under Troubleshooting Tips in the manual with various suggestions to resolve that, including making sure the filter isn't clogged, the water temperature is hot enough, etc. We hope this information is useful for you.
If you are not able to resolve these concerns, our service department is available at 1-800-432-2737 and would be glad to offer whatever assistance they can. Our Dishwasher Design team will be informed of your concerns with the dispenser, buttons and wash performance. We appreciate you sharing your experience, as we want to be aware of any possible areas of concern.
We hope you are able to reach a resolution for your concerns, so you can enjoy your dishwasher going forward. If you have any additional questions or concern, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
No bells and whistles
on October 11, 2021
Posted by: Livwaters
from Florida
It’s sleek and clean looking. The door is very lightweight. Looks like it could easily dent. Not many cycle options but seems plenty efficient in cleaning.
I would recommend this to a friend!
Features
3
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 12, 2021
Hello. We appreciate you letting us know of your experience with your dishwasher, and are thrilled you like the look of this sleek model! We're also glad it's been efficient in keeping your dishes clean. We strive to create a quality product and are happy to hear you are satisfied overall.
We do regret that you are concerned that the door is too lightweight and may be damaged, and feel there is a lack of cycle options. We make our appliances with quality, durable materials that are built to last, and we are confident the door will perform well for you for a long time to come. Your concern with the door and the cycle options will certainly be sent to our Dishwasher Design team for review and future development - thanks for providing your insight.
If you have any other concerns or inquiries, we are always glad to offer assistance. Wishing you all the best! -Sarah@GEA
We do regret that you are concerned that the door is too lightweight and may be damaged, and feel there is a lack of cycle options. We make our appliances with quality, durable materials that are built to last, and we are confident the door will perform well for you for a long time to come. Your concern with the door and the cycle options will certainly be sent to our Dishwasher Design team for review and future development - thanks for providing your insight.
If you have any other concerns or inquiries, we are always glad to offer assistance. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher
on October 11, 2021
Posted by: DebSC
from Fresno CA
Received delivery 2 days ago. Had installed today. He opened door and some parts arrived broken
No, I would not recommend this to a friend.
Features
3
Quality
1
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 12, 2021
Hi there, and thanks for reaching out to us about your experience with your new dishwasher. We truly hate to hear you had an issue with some parts arriving broken. We know how frustrating that must be with a brand new unit, and it's definitely not the positive ownership experience we want you to have.
After reviewing our system, we do see you sent an inquiry about this matter and a case has been created for you. One of our specialists will be reaching out to assist with resolving this concern soon. While we are confident that specialist will be able to help, if you needed to reach out to our service department they are available at 1-800-432-2737. Our Parts department can also be contacted at 1-877-959-8688 if necessary. Information on your limited warranty is available on page 23 of your manual if you think you may need to take advantage of that.
We have updated your case with the information you left in this review. Notice of the appliance arriving broken will also certainly be sent to our Quality Control team - we appreciate you letting us know, as we always want to be aware of possible areas of concern. If you have any other concerns or questions, we're happy to help! -Sarah@GEA
After reviewing our system, we do see you sent an inquiry about this matter and a case has been created for you. One of our specialists will be reaching out to assist with resolving this concern soon. While we are confident that specialist will be able to help, if you needed to reach out to our service department they are available at 1-800-432-2737. Our Parts department can also be contacted at 1-877-959-8688 if necessary. Information on your limited warranty is available on page 23 of your manual if you think you may need to take advantage of that.
We have updated your case with the information you left in this review. Notice of the appliance arriving broken will also certainly be sent to our Quality Control team - we appreciate you letting us know, as we always want to be aware of possible areas of concern. If you have any other concerns or questions, we're happy to help! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic future
on October 12, 2021
Posted by: Kazuko525
from San Franco, CA
It has very basic functions as a dishwasher. You can definitely hear the dishwasher is working. The door is light. The inside is in silver metal so it’s brighter than one in white. It does not dry out completely. It does not have a sanitize function.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hey there, and thanks for reaching out to us with your feedback. We hate to hear you have some concerns with this model, and feel some features are too basic. We know any lack of features you were expecting would be an inconvenience.
We do have a variety of dishwashers available, and features may vary depending on the model you choose. Our Dishwasher Design team will certainly be notified of your feedback regarding the lack of a Sanitize function, the noise the unit makes and other concerns about this model in particular; we value your insights, as we always like to know what our consumers prefer in terms of features.
Your concern with moisture might be resolved by using the Dry Boost option, and your manual does also have a few troubleshooting tips if the dishes themselves aren't completely dry. We hope this information is helpful, and are available if you have any other inquiries or concerns. Best wishes! -Sarah@GEA
We do have a variety of dishwashers available, and features may vary depending on the model you choose. Our Dishwasher Design team will certainly be notified of your feedback regarding the lack of a Sanitize function, the noise the unit makes and other concerns about this model in particular; we value your insights, as we always like to know what our consumers prefer in terms of features.
Your concern with moisture might be resolved by using the Dry Boost option, and your manual does also have a few troubleshooting tips if the dishes themselves aren't completely dry. We hope this information is helpful, and are available if you have any other inquiries or concerns. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not even 4 months old it won’t latch shut properly
on October 13, 2021
Posted by: Biob27
from Bulverde
Not even 4 months old. Piece of cheap tin.
I would t recommend this product.
I would t recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hi there, and thanks for taking the time to reach out to us about your experience. We hate to hear you've had an issue with the door not latching shut, especially on a new unit; we know this must have caused frustration, and it's not the positive ownership experience we strive to provide.
You may want to check that the dishwasher is not being prevented from latching by anything internal, such as a rack or dish blocking the door. It is also possible for an adjacent cabinet or surface to block the door from latching properly if there was any issue with installation. If the door is not being blocked at all, we would recommend contacting our service department at 1-800-432-2737; they would be happy to assist, and your dishwasher is covered by a limited manufacturer's warranty for the first year.
We strive to build our appliances with quality, durable materials, and sincerely regret that your experience didn't reflect that. Our Dishwasher Design team will be informed of your feedback for future review and consideration.
We hope this information is useful for you, and you're able to resolve the concern with the door not latching soon so you can get back to enjoying your new dishwasher. If you have any other questions or concerns, we're always glad to help! -Sarah@GEA
You may want to check that the dishwasher is not being prevented from latching by anything internal, such as a rack or dish blocking the door. It is also possible for an adjacent cabinet or surface to block the door from latching properly if there was any issue with installation. If the door is not being blocked at all, we would recommend contacting our service department at 1-800-432-2737; they would be happy to assist, and your dishwasher is covered by a limited manufacturer's warranty for the first year.
We strive to build our appliances with quality, durable materials, and sincerely regret that your experience didn't reflect that. Our Dishwasher Design team will be informed of your feedback for future review and consideration.
We hope this information is useful for you, and you're able to resolve the concern with the door not latching soon so you can get back to enjoying your new dishwasher. If you have any other questions or concerns, we're always glad to help! -Sarah@GEA
Written by a customer while visiting geappliances.com