Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
396
51%of customers recommend this product.
(
662 out of
1,302)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
3
Serves its purpose
on August 11, 2021
Posted by: Kiddo32
from Hephzibah, GA
I wish it would dry a little better but overall cleanliness of the dishes is fine
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2021
Good day,
Thank you for taking the time to review your dishwasher. We're happy to know that it cleans your dishes well, but can understand your frustration about the drying performance. Here is a helpful article that addresses dishwasher drying issues.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you have any additional questions, please let us know. We're always here to help! Mike@GEA
Thank you for taking the time to review your dishwasher. We're happy to know that it cleans your dishes well, but can understand your frustration about the drying performance. Here is a helpful article that addresses dishwasher drying issues.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you have any additional questions, please let us know. We're always here to help! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Definitely an upgrade from my previous dishwasher.
on August 11, 2021
Posted by: Kathy500
from Atlanta, Georgia
Works great except the dishwasher soap dispenser does not open all the time. Not sure why. I also found that the dishes are not dry unless you run the steam/boost together.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, August 16, 2021
Hey there,
We're grateful to hear that the dishwasher is working quite well! We do apologize about the detergent cup not always opening and for the poor drying. We do understand how those things can ruin the experience and we would like to provide some troubleshooting. Below you will find some articles addressing the detergent cup and poor drying.
DISHWASHER DETERGENT CUP DID NOT OPEN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
DISHWASHER POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope these tips help with the issues. If not, let us know. We'll be glad to assist. Best wishes! Mike@GEA
We're grateful to hear that the dishwasher is working quite well! We do apologize about the detergent cup not always opening and for the poor drying. We do understand how those things can ruin the experience and we would like to provide some troubleshooting. Below you will find some articles addressing the detergent cup and poor drying.
DISHWASHER DETERGENT CUP DID NOT OPEN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
DISHWASHER POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope these tips help with the issues. If not, let us know. We'll be glad to assist. Best wishes! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good washer
on August 13, 2021
Posted by: Anonymous
from TX
This is a good washer overall. I love the amount of space on the top rack for cups.
My issue is that it never seems it dry anything I have tried both dry settings but still the same result.
My issue is that it never seems it dry anything I have tried both dry settings but still the same result.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 17, 2021
Hi, It's great to hear you are overall satisfied with your new dishwasher. You have a terrific model and we're happy you like it. We're sorry for any trouble with the dry settings and suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If warranty repair is needed, please call GE Service at 1-800-432-2737 or schedule online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps so you can fully enjoy your dishwasher. Wishing you the very best! - Sharon@GEA
If warranty repair is needed, please call GE Service at 1-800-432-2737 or schedule online at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps so you can fully enjoy your dishwasher. Wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic
on August 14, 2021
Posted by: DeloresClaiborne
from Naples, Fl
New but I didn't choose it. Door is one layer of plastic. You can feel it bend when you close it. Noisy. I have to wash on the heavy cycle or an odor remains in the machine.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 17, 2021
Hi, Congratulations on your new dishwasher! We appreciate your feedback and are so glad to have a chance to help. If there's an odor in the machine, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270
For normal noises you should expect from your dishwasher, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
In addition, we'll be happy to pass along your comments about the door material to our to our design team! We really appreciate the valuable feedback. - Sharon@GEA
For normal noises you should expect from your dishwasher, please visit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
In addition, we'll be happy to pass along your comments about the door material to our to our design team! We really appreciate the valuable feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad produce
on August 18, 2021
Posted by: Arun1984
The dishwasher is leaking and it was serviced once but again same problem occurred.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 19, 2021
Hi, Thanks for reaching out! We're very disappointed to hear your dishwasher is leaking and know how frustrating this must be. We apologize for your inconvenience and suggest viewing our troubleshooting tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
If repair is needed, an appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm. We truly hope this is taken care of soon. - Sharon@GEA
If repair is needed, an appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: https://www.geappliances.com/ge/service-and-support/service.htm. We truly hope this is taken care of soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking
on August 18, 2021
Posted by: Isr11
from Texas
It’s a nice looking dishwasher the only reason I don’t give it 5 stars is because is a little louder than our previous dishwasher
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Cheap dishwasher
on August 19, 2021
Posted by: Can12
from Queen creek AZ
This is pretty close to the bottom of the line dishwasher. It came with our new build and less than 6 months old. It doesn't always want to start, you have to open and close the door about 6 times to get it to turn on. The racks inside are already splitting and rusting. I anticipate the dishwasher might be as good as garbage soon. Only reason it got 2 stars is because it does clean the dishes.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, August 23, 2021
Hi,
We appreciate you sharing your experience with us. We're so sorry to hear that your dishwasher doesn't always start and that the racks are rusting. We do understand how those can be frustrating situations. We'll make sure to share this with the development team for future developments. If your dishwasher continues to give you trouble, please take advantage of your warranty to schedule a service visit.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe! Mike@GEA
We appreciate you sharing your experience with us. We're so sorry to hear that your dishwasher doesn't always start and that the racks are rusting. We do understand how those can be frustrating situations. We'll make sure to share this with the development team for future developments. If your dishwasher continues to give you trouble, please take advantage of your warranty to schedule a service visit.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Non-functioning dishwasher
on August 20, 2021
Posted by: anger
from Texas (TX)
The water doesn't go into the dishwasher and it is NOT the plumbing!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 23, 2021
Good day,
Oh goodness! We're awfully sorry to hear that your dishwasher is not filling up with water. We can absolutely understand how frustrating that can be.
If the dishwasher is not filling with water:
Verify whether Delay Start is selected. Cancel delay start or wait until delay is complete.
Make sure the water supply valve is open. It is typically located under the kitchen sink.
Ensure that the water supply line has no kinks or clogs.
Check the household water supply is not turned off.
If you have determined that none of these tips will resolve your issue, then you may need to consider scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Mike@GEA
Oh goodness! We're awfully sorry to hear that your dishwasher is not filling up with water. We can absolutely understand how frustrating that can be.
If the dishwasher is not filling with water:
Verify whether Delay Start is selected. Cancel delay start or wait until delay is complete.
Make sure the water supply valve is open. It is typically located under the kitchen sink.
Ensure that the water supply line has no kinks or clogs.
Check the household water supply is not turned off.
If you have determined that none of these tips will resolve your issue, then you may need to consider scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Mike@GEA
Written by a customer while visiting geappliances.com