Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
396
51%of customers recommend this product.
(
662 out of
1,302)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Poor design
on November 14, 2024
Posted by: GRx3
from Missouri
We’ve had this dishwasher for under 2 months. It is extremely loud. The bottom rollers don’t slide easily and they are catching on the side trim. We are a family of 3 and don’t have an unusual amount of dishes. They do come out clean so I suppose it does what is expected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 19, 2024
We want to help go over the sound you are noticing and with the rollers. You can check the following article for a list of sounds that can occur when using your dishwasher: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269). If you suspect any of the sounds aren't normal, then we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
In regards to the racks sticking, you can check through this article for tips that can help out: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988).
In regards to the racks sticking, you can check through this article for tips that can help out: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988).
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy
on February 9, 2025
Posted by: Harsh93
Worst product and worst customer service. Dont buy
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 12, 2025
We are extremely sorry to hear of your experience with this dishwasher and our service. We see that you have a service appointment scheduled, and we are confident that our technicians will get your dishwasher back up and up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
1
Couldn't last even for weeks.
on February 10, 2025
Posted by: HongeC
from Texas (TX)
Come with a newly built house. Didn't work after the first test use.
When I pressed start, all it did was making a noise for a few seconds and completely stopped, then showed the cleaning cycle was done .
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, February 11, 2025
We're sorry to hear about the trouble you're having with your dishwasher. We encourage you to review the troubleshooting tips on page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--DL6l0qV6--/608f46f7490b0144f8308257f4095f0e49c5fdb1.pdf) in the "Dishwasher won't run" section. If these tips don't solve the issue, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule a service appointment online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident they'll be able to assist you further, if needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on April 23, 2025
Posted by: No good dishwasher
from Henderson, NV
Everything is plastic inside. Bottom rack comes off easily. I wouldn’t recommend spending your money on this dishwasher. Cheaply made!
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Lauren, GE_Appliances, April 24, 2025
Thank you for sharing your feedback on the design and materials of your new dishwasher. If the bottom rack is sliding out too easily, it may help to check that the dishwasher is level. Step-by-step leveling instructions can be found in Step 11 on page 10 of the Installation Instructions, which can improve stability and performance: https://products-salsify.geappliances.com/image/upload/s--E7nOqfrD--/d63567c046d3fcf6a466d940bd65de4141e3e615.pdf -- If your unit is leveled front to back and side to side and you are still experiencing this issue, service may be needed. You can schedule an appointment by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
This Dishwasher Sucks !
on April 25, 2025
Posted by: Case602
This is not a 600 dollar Dishwasher this thing suck..
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 28, 2025
We're very sorry to hear you're not pleased with your new dishwasher. If there is an issue with the unit or it's not operating properly, please refer to the troubleshooting section of the owner's manual starting with page 19. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
If further assistance is needed, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
If further assistance is needed, you can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusting Bad
on April 27, 2025
Posted by: Lee355
Bottom and top racks are rusting horribly. I looked and I see there is no replacement
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, April 29, 2025
We'd like to lend a hand with your dishwasher racks rusting. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dish washer I've ever used!
on June 23, 2025
Posted by: Anonymous
from Casa Grande, AZ
Worst dish washer I've ever used!
There are many issues.
To start it does not clean dishes very well, even when functioning properly.
This dish washer latch system has major mechanical issues, it does not stay closed so it will not complete a cycle witout personal modification. Whoever took part in design or approval or distribution of this latch mechanism should be ashamed.
The electrical boards on these washers also frequently go bad, giving customers a myriad of issues to trouble shoot when their washers go bad.
The lower spray arm on my washer also melted and flew off during a cycle when the washer was less than two years old.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 27, 2025
We want to help out with your dishwasher not cleaning well and with the door issues you are noticing.
The most important factor when it comes to the cleaning performance is the temperature of your inlet water. We recommend making sure it is reaching 120 degrees F minimum. This helps with dissolving detergent and removing food stains. You can also check your water pressure, very low water pressure keeps the dishwasher from filling or filling enough. The water pressure needs to be between 20 to 120 PSI.
We recommend checking through the article below for additional troubleshooting tips that can be incredibly helpful.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As for the door mechanism, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
The most important factor when it comes to the cleaning performance is the temperature of your inlet water. We recommend making sure it is reaching 120 degrees F minimum. This helps with dissolving detergent and removing food stains. You can also check your water pressure, very low water pressure keeps the dishwasher from filling or filling enough. The water pressure needs to be between 20 to 120 PSI.
We recommend checking through the article below for additional troubleshooting tips that can be incredibly helpful.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As for the door mechanism, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer beware
on August 3, 2025
Posted by: Kruptd316
from Arizona
This unit is garbage. The bottom track doesn't stay on, falls literally every time you push it in or out. It starts but doesn't run, says it finished but never started and is horrible at cleaning when it does work. Don't waste your money, guess that's why the builder chose to use it. Because their cheap
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 11, 2025
We are sorry to hear of your experience with this dishwasher, and we would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com