Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(1,699 Reviews)
Rating breakdown 1,699 reviews
5 Stars
586
4 Stars
283
3 Stars
209
2 Stars
225
1 Star
396
51%of customers recommend this product.
(
662 out of
1,302)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
1
Nothing
on July 30, 2025
Posted by: Ellymay15
from Surprise AZ
Does not dry all the way. Always wet inside. So we have to leave it open to dry out. Detergent dispenser leaks as soon as we put detergent in it. Takes to long to cycle. Bottom rack does not fit correctly. Most of the Q&A on this product are all issues. The racks are poorly designed. It is a horrible product. Do not buy it.
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, August 6, 2025
We'd like to assist you with your dishwasher's drying performance. This unit has a dry boost feature which significantly improves the drying performance. If selecting dry boost doesn't help, there are a few things you can try, like making sure your rinse aid dispenser is full and the cap is fitted and functioning properly. You can also inspect the vent and clean off any debris that may be restricting airflow.
For further troubleshooting, see here:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
It is normal for your dishwasher to run for up to two hours or more under certain conditions. Cycle times vary based on soil level, water temperature, and options selected. You can check out the article below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914#:~:text=It%20is%20normal%20for%20many%20Dishwashers%20to,add%20to%20the%20total%20wash%20cycle%20time.
If the racks are don't seem to roll out properly or they are sticking, we recommend trying the tips in the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
With the detergent leaking, be sure the dispenser is cleaned out from the use of previous detergent. If it continues to leak, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
For further troubleshooting, see here:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
It is normal for your dishwasher to run for up to two hours or more under certain conditions. Cycle times vary based on soil level, water temperature, and options selected. You can check out the article below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914#:~:text=It%20is%20normal%20for%20many%20Dishwashers%20to,add%20to%20the%20total%20wash%20cycle%20time.
If the racks are don't seem to roll out properly or they are sticking, we recommend trying the tips in the link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
With the detergent leaking, be sure the dispenser is cleaned out from the use of previous detergent. If it continues to leak, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke first week of use. Poor QC
on August 8, 2025
Posted by: Qbumoers
The dishwasher 's watertight seal literally broke our first week and leaked all on our kitchen floor. Terrible quality.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 13, 2025
We're sorry to hear about the seal breaking. If you haven't already, we recommend getting in touch with our Bodewell team for assistance. We're confident that that we can help get this resolved. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality- Racks rust in under a year.
on August 18, 2025
Posted by: BluegrassBell
from Tuscaloosa, AL
Racks have rusted after only a few short months. It’s made of a poor material that seems unfit for the machine.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, August 21, 2025
We would like to assist you with these racks and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good enough
on August 21, 2025
Posted by: Appl1968
Pretty good. It has had some trouble draining, leaves water at the bottom
Written by a customer while visiting geappliances.com
Customer Rating
1
Design needs Improvement
on September 11, 2025
Posted by: FayeN
from FL
Terrible bottom rack. Falls off every time it is pulled out.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, September 12, 2025
We'd like to help out with your rack falling off. We recommend checking to see if the rack is completely on the track or if you notice any of the wheels getting obstructed. If you are still experiencing issues, we suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor wash cycles
on October 3, 2025
Posted by: Lmax357
from Goodyear AZ
1. Not the best performing GE product (dish washer).
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 6, 2025
We are sorry that this dishwasher is not performing as expected. We advise scheduling service with our Bodewell technicians to ensure the normal operation of this dishwasher. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Racks rusted within 1 year
on October 5, 2025
Posted by: Laurenvf
from Kyle, Tx
This came brand new in my new construction home I purchased and within 1-1.5 years the rack is rusting. I have a whole home water softener so there’s no reason I can see it should have started deteriorating so early. I see several others have had similar issues. I use our dishwasher every 3 days or so, and see the rusty parts spreading
Response from geappliances.comBy Jonathon, GE_Appliances, October 7, 2025
We'd like to help out with the racks rusting. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality and rusty
on October 6, 2025
Posted by: Shell444
Racks are rusty and coating is peeling off. Are the replacement racks same poor quality?
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 7, 2025
We would like to assist you with these racks and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com