Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
3
Serviceable Appliance
on July 5, 2021
Posted by: Tilgh4
from Tucson, Arizona
Our dishwasher was part of the appliance packages provided in our new home. It has basic features -- the drying process doesn't fully dry the dishes. One of our dish holders on the bottom rack broke off after only a few washes. The metal in cased in the rubber material appeared to be rusted. I suspect that in a couple of years we will need to upgrade.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 6, 2021
Hello, thank you for your review. We’re sincerely sorry your dishwasher is not drying properly and that the bottom rack has started to rust. We understand how that would be frustrating and would love to look into this further for you. One of our agents will be reaching out via email to investigate further. Thank you for your patience as we continue to work through this. -Chris@GEA
I believe this is the bottom of the line appliance which came with my house In a few years UI'll upgrade to a better quality dishwasher This one does not get the dishes dry-but it does clean them
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 30, 2021
Hi, Thanks for sharing! We're glad to have you in the GEA family and we'd like to congratulate you on the house. We appreciate your comments regarding this dishwasher's drying performance and we will strive to make improvements. Let us know if you have any questions or concerns. We're always here to help. -Sylvia@GEA
Dishwasher detergent pouch will not dissolve. Thank you.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 29, 2021
Hi, Thanks for the review! We're glad you chose GE Appliances and it's a pleasure having your business. We're sorry to hear you're having this issue with your dishwasher. If the detergent pouch is not dissolving, it may be caused by the dispenser being obstructed by dishes or utensils. We suggest repositioning the dishes, so the water from the lower spray arm can flush the detergent cup. You can see this info and more troubleshooting tips here: (Page 20) https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf Hope this helps! -Sylvia@GEA